Technical Customer Support Engineer Jobs in Cambridge, MA

Advance the design of cutting-edge storage systems, empower clients to overcome data challenges across various sectors, and serve as a trusted advisor in technical sales cycles to drive business succe...

Innovate mechanical designs and integrate cutting-edge robotic End Effectors. Collaborate with cross-functional teams to drive product development from conception through launch while supporting rapid...

Innovate cutting-edge robotic End Effectors through expert design and integration. Collaborate effectively within diverse teams to meet product specifications and drive project success from concept th...

Accelerate progress at the forefront of blockchain security by identifying vulnerabilities, designing innovative tools, and collaborating with engineering teams to fortify the Tempo protocol against e...

Champion a diverse team of consultants in delivering innovative cybersecurity solutions. Drive project success while fostering client relationships and ensuring high-quality execution across multiple...

Engage directly with enterprise customers to architect and deploy scalable solutions within a global network. Drive technical success from inception through to production, ensuring high-impact outcome...

Pioneer secure, efficient infrastructure and cybersecurity solutions for corporate environments. Collaborate with teams to ensure compliance and enhance technology operations through innovative, scala...

Drive the infrastructure behind robust, enterprise-scale applications and AI agents. Own cloud environments, data pipelines, and observability systems to ensure scalable, reliable, and efficient platf...

Take ownership of cost management and usage optimization, collaborating with cross-functional teams to enhance customer understanding and transparency in cloud billing and product utilization, ensurin...

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

Serve as a key liaison in managing technical partnerships, optimizing advertising performance, and enhancing data-driven insights across diverse platforms to drive revenue growth and operational excel...

Contribute to seamless client onboarding by implementing secure, compliant IT solutions. Collaborate with engineers and project managers, ensuring reliable outcomes through detailed planning and execu...

Empower innovative mechanical design initiatives for critical infrastructure projects. Collaborate with multi-disciplinary teams and clients to ensure excellence in HVAC systems, while mentoring peers...

Champion technical pre-sales engagements to deliver innovative solutions. Build trust with customers, lead extensive demos, and provide consultative guidance. Collaborate closely with sales teams on o...

Engineer solutions that drive customer success in a fully autonomous role while collaborating with Account Executives and technical teams to ensure product fit and technical win through engaging pre-s...

Partner with us to engage customers and lead teams in providing expert technical support for embedded solutions, ensuring customer satisfaction and product integration in a dynamic environment with fr...

Transform the IT service experience by providing hands-on support and managing impactful projects. Your contributions will enhance the efficiency of our team, streamline onboarding, and fortify core i...

Partner with us to enhance software quality through integration and functional testing across various environments. Lead testing initiatives, mentor peers, and collaborate closely with engineering tea...

Join our dynamic team to innovate and elevate the consumer help center experience for millions. As a full stack engineer, you'll build and enhance scalable solutions while collaborating with cross-fun...

Accelerate your career by designing and building AI-driven GTM infrastructure. Collaborate across engineering and revenue teams to automate systems and enhance efficiency, playing a key role in our ev...

Elevate your career by driving development and operational excellence of cutting-edge cloud storage solutions, collaborating across teams to deliver high-performance, resilient systems, and shaping th...

Optimize client engagement by unraveling complex tech needs and crafting tailored solutions. Collaborate across teams to ensure seamless project execution, driving satisfaction and business success th...

Unlock potential by leading the design and operation of complex network infrastructure across on-premises and cloud environments. Collaborate with teams to enhance automation, mentor junior engineers...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Take ownership of installation and maintenance of precision instruments, ensuring exceptional customer support and contributing to product reliability through effective collaboration with internal tea...