Technical Customer Support Engineer Jobs in Cambridge, MA

Join a team that's pioneering medical technology innovations. In this role, you'll provide essential technical support and service to healthcare professionals, ensuring peak performance for life-savin...

Champion complex enterprise solutions by designing and building no-code workflow applications that integrate AI, business logic, and intuitive user experiences, all while enhancing customer operations...

Empower engineers by driving the Technical Content Strategy for Agentic AI. Collaborate with product teams to create clear, structured, and discoverable content that enhances engagement and supports c...

Transform essential public sector operations by leveraging IoT solutions to enhance fleet management, improve compliance, and optimize logistics for safer, greener environments. Collaborate with diver...

Elevate your career by partnering with clients to enhance cloud security and drive product adoption, specializing in customer integration and success metrics using a cutting-edge platform. Join us in...

Champion the future of application security by partnering with sales teams to deliver innovative solutions, help clients navigate risks, and provide scalable strategies amidst rapid technological adva...

Create impactful technical solutions in military electrification projects. Collaborate with defense clients and provide expertise throughout the proposal process, ensuring compliance and mission effec...

Optimize customer support and training as our team lead for technical solutions, bridging the gap between engineering and user satisfaction. Cultivate effective programs, foster relationships, and dri...

Empower performance by enhancing the reliability and scalability of global, multi-cloud infrastructure. Drive automation culture through coding and observability improvements, managing incidents while...

Advance your career by architecting scalable software solutions for the insurtech industry. Collaborate with clients to bridge technology and business needs, delivering superior SaaS platform capabili...

Join us to support customers and enhance operational stability while resolving technical challenges across Linux systems, Kubernetes, and IAM integrations. Collaborate with engineering teams to drive...

Design and enhance a robust test automation framework using Playwright, ensuring compliance and quality across UI, API, and integration layers through innovative AI-assisted methodologies in a high-st...

Contribute to customer success by delivering expert training on Indirect Tax solutions. Collaborate with teams to create engaging content, facilitate workshops, and stay ahead of market trends, enhanc...

Drive innovative solutions by serving as a technical lead in Data Center applications, providing product expertise, and collaborating with sales and engineering teams to ensure customer satisfaction a...

Collaborate with cross-functional teams to deliver innovative data center solutions while providing technical support and insights for customer applications and product developments. Contribute to str...

Lead the charge in transforming client challenges into innovative data center solutions. Collaborate across teams to enhance product offerings, provide expert guidance, and improve customer experience...

Explore innovative solutions as a technical lead, collaborating across teams to convert client challenges into effective data center products and services, driving strategic projects and supporting cu...

Pioneer innovative solutions by leading technical support for data center applications. Collaborate with sales, engineering, and customers to address challenges in cooling systems, enhancing product p...

Transform the AWS GovCloud environment by building and optimizing infrastructure, ensuring compliance, and enabling seamless operations for federal customers while fostering a collaborative engineerin...

Unlock potential by acting as a trusted technical advisor during the pre-sales process, collaborating with Sales and Product teams to design and demonstrate Microsoft 365 solutions that address custom...

Join a team that drives innovative Microsoft 365 solutions, enabling customers to overcome business challenges. Collaborate with diverse stakeholders and leverage your technical expertise to present s...

Unlock the potential of exceptional customer support by managing service delivery for government contracts. Foster strong relations, oversee project transitions, and drive customer satisfaction across...

Innovate with cutting-edge PON solutions, collaborating across teams to deliver high-performance data center management networks, meeting the evolving needs of hyperscalers and ensuring operational ex...

Join a dynamic team to develop, implement, and enhance quality assurance strategies for a critical identity management program, ensuring secure and scalable software solutions meet industry standards...

Join a team that's dedicated to securing healthcare technology. Your role will encompass hands-on work in identity, network, endpoint security, and compliance while collaborating on exciting real-worl...