Technical Customer Support Engineer Jobs in Cambridge, MA

Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...

Engineer a robust AWS infrastructure, providing 24/7 support for high-traffic client websites. Collaborate with a dynamic team to deploy, monitor and enhance our UNIX/Linux cloud-based systems, ensuri...

Elevate customer solutions by partnering with Sales and Operations to design scalable, technical systems that meet business objectives. Drive impact through expert discovery, feasibility assessments...

Unlock advanced career potential as you coordinate strategic, large-scale robotics integrations globally, aligning technical solutions with business objectives and fostering enterprise growth for high...

Join a team that's shaping the future of engineering leadership. Leverage your expertise in C#, microservices, and SaaS to guide teams through complex projects while fostering a culture of technical e...

Drive innovation by collaborating on prototypes and customer integrations, enhancing AI connectivity solutions with rapid development, using cutting-edge tools in a dynamic, remote environment while e...

Elevate your skills by supporting critical enterprise applications for IRS Common API Services, focusing on production operations, incident management, and application troubleshooting in a dynamic, re...

Join a team that excels in delivering innovative, multi-discipline projects as a trusted technical leader. Elevate design quality, mentor engineers, and enhance TEECOM's practices while building stron...

Join a team that's dedicated to delivering reliable, innovative audio products. You'll collaborate with engineers to ensure software validation for headset technologies, focusing on Bluetooth and nois...

Champion technical support and process optimization for thermoplastics clients. Drive customer success through collaborative troubleshooting, data analysis, and lab testing. Engage cross-functionally...

Design and drive electrical engineering projects from concept to delivery, leading multidisciplinary teams to ensure quality and consistency. Engage directly with clients, guiding design decisions and...

Drive quality assurance in high-tech construction projects through detailed inspections, compliance checks, and safety oversight, ensuring adherence to standards in Semiconductor, Pharmaceutical, and...

Empower your career by collaborating with senior engineers to design low voltage systems. You'll create BIM/CAD deliverables and support project management, ensuring effective communication and multi...

Create and optimize seamless integrations across enterprise platforms, focusing on Workato and enhancing automation workflows. Collaborate with teams to drive solutions for critical business processes...

Accelerate your career by leading complex infrastructure solutions while advising clients on innovative strategies and enhancing system reliability. Collaborate across teams to drive success and embra...

Transform your software development expertise into impactful solutions across all project phases. Lead teams, mentor peers, and explore innovative technologies while delivering high-quality, scalable...

Elevate the technical vision for a cutting-edge operating system, lead architecture decisions, mentor teams, and drive innovation in safety-critical industries like Telecom and Aerospace while alignin...

Engineer robust network infrastructures that ensure operational stability and security, delivering top-notch technical support. Collaborate cross-functionally, resolve complex issues, and enhance user...

Unlock product potential by developing and executing robust reliability test plans. Collaborate with R&D teams, analyze data, and drive actionable insights to enhance hardware performance and ensure c...

Join a dynamic team to build and maintain testing frameworks, enabling fast shipping while ensuring quality across mobile and backend systems with innovative automation tools and collaboration...

Elevate incident prevention efforts by managing process analysis and project risks within the Inside Plant environment, ensuring compliance with engineering standards and providing technical support t...

Manage global delivery of large-scale enterprise security programs, ensuring alignment across teams and workstreams. Drive Agile processes, oversee budget and milestones while mitigating risks in a re...

Lead the charge in developing impactful corporate social media strategies, overseeing content creation, cross-channel promotions, and performance analysis to enhance brand visibility and alignment wit...

Join a team that's dedicated to delivering cutting-edge digital support solutions across our news platforms. As a key player, you'll utilize AI tools, enhance user experience, and collaborate with div...

Empower technical excellence by leading enterprise storage solutions and driving strategic customer engagement. Collaborate with R&D, influence product evolution, and develop impactful sales strategie...