Technical Customer Support Engineer Jobs in Cambridge, MA

Champion the growth of a global post-sale technical engagement team, ensuring customer success and measurable value through strong relationships and innovative strategies, while defining processes tha...

Contribute to seamless change enablement and robust release management by overseeing risk governance, cross-functional coordination, and continuous process improvement, ensuring stable delivery of tec...

Empower operational excellence by enhancing infrastructure reliability and resilience. Collaborate with cross-functional teams to troubleshoot issues, automate processes, and ensure high availability...

Pioneer new 3D printing technologies by collaborating cross-functionally to research, develop, and implement innovative product designs, emphasizing hands-on prototyping and effective partnerships wit...

Elevate your craft as you drive security initiatives, collaborating with developers to embed protective measures from the outset. You’ll ensure our platform’s security evolves alongside our technology...

Grow your career with a dynamic role that drives enterprise sales strategies and utilizes advanced sales methodologies. Propel technical solutions while navigating complex organizations to exceed sale...

Lead the charge in advancing enterprise automation capabilities, driving quality engineering innovation, and influencing strategic decisions across a rapidly growing organization, enhancing software r...

Transform quality engineering by leading automation strategies, defining architecture, and implementing innovative testing frameworks. Drive enterprise-wide standards and practices to enhance software...

Transform customer engagement by delivering expert on-site support for advanced network testing solutions. Collaborate closely with key clients to optimize network performance, enhance service deliver...

Innovate as you guide Fortune 500 clients in leveraging AI solutions. Collaborate with sales teams, deliver dynamic presentations, and serve as trusted technical advisor to modernize legacy systems an...

Lead the charge in transforming Data Center solutions by analyzing trends, customer needs, and competitive landscapes to develop a strategic product portfolio that drives innovation and optimization...

Join a dynamic team to enhance supplier capabilities, drive product quality, and streamline sourcing processes. Collaborate closely with R&D and suppliers to deliver optimized manufacturing solutions...

Oversee go-to-market execution for diverse product suite, driving initiatives and sales enablement. Transition to 0-1 product ownership, guiding products from definition through launch, with a clear p...

Lead impactful projects that enhance customer engagement and success through effective management of IT services and support, ensuring satisfaction and delivery excellence in a dynamic, team-oriented...

Innovate cutting-edge RF solutions as you collaborate with cross-functional teams, driving projects from concept to production. Leverage your engineering expertise to resolve complex issues while sign...

Bring your expertise to a dynamic role focused on technical leadership and customer advocacy within our Security Service Edge portfolio. Collaborate with engineering and strategic customers to solve c...

Lead the charge in enhancing platform reliability as a Senior Software Engineer, tackling complex issues across services while driving innovative solutions to secure millions of devices. Collaborate w...

Lead the charge in delivering security solutions by leveraging technical expertise and collaborating with sales teams to meet customer needs and drive adoption across strategic accounts...

Engage customers and drive strategic growth by managing key accounts, fostering strong relationships, and executing comprehensive account strategies to ensure satisfaction and exceed revenue targets...

Shape the future of secure software as a Senior Software Engineer, driving innovation through microservices and advanced technologies. Collaborate across teams to create robust solutions that uphold d...

Champion advanced IT support, guiding junior staff and resolving complex incidents while managing identity, endpoint, and application layers for significant operational efficiency...

Analyze and interpret HR data to support strategic decision-making, enhance employee experience, and optimize processes. Collaborate with teams to track metrics, conduct market research, and drive org...

Join our team as a technical quality owner for additive manufacturing, driving process validations, implementing SPC frameworks, and collaborating to ensure smooth product transitions from development...

Deliver technical leadership in managing Mobile Access solutions. Support implementation and optimization while ensuring security and efficiency for clients. Engage with customers proactively to enhan...

Grow your career with a dynamic startup, engaging clients and driving product innovation through technical expertise, impactful presentations, and strategic collaboration with sales to ensure customer...