Technical Customer Support Engineer Jobs in Cambridge, MA

Engineer cutting-edge robotic systems by addressing complex issues, enhancing performance and driving systematic improvements through investigations and collaborations with customers and R&D to ensure...

Empower your career by joining our Site Reliability & Infrastructure Engineering team. Design and improve systems that ensure application reliability across cloud platforms while collaborating with en...

Elevate customer engagement through targeted marketing campaigns that drive revenue, collaborating closely with success and account management teams to turn insights into impactful strategies in non-p...

Tackle complex missile systems engineering challenges, translating requirements into effective solutions. Lead integration and testing across the lifecycle, ensuring performance, reliability, and budg...

Champion the clinical equipment program across multiple sites, directing technician efforts in high-quality service. Excel in troubleshooting, equipment maintenance, and compliance while fostering tea...

Join a dynamic team to enhance product reliability and security. Triage and resolve complex customer-reported bugs while collaborating with multiple teams. Drive long-term improvements by documenting...

Shape innovative solutions by partnering with sales teams to design scalable, client-oriented technologies that enhance business success and ensure seamless implementation and long-term adoption acros...

Collaborate with cross-functional teams to drive innovative experimentation and testing processes, ensuring robotics technologies meet performance standards for deployment. Leverage analytical skills...

Drive growth in the AI Data Center sector by collaborating with sales and technical teams to deliver tailored solutions that meet customer demands, cultivate relationships, and navigate complex sales...

Lead the development and ownership of a robust Kubernetes platform, overseeing architecture, deployment strategies, and cloud infrastructure while ensuring a seamless developer experience and strong c...

Unlock operational excellence by managing key training processes, ensuring financial accuracy and support for eCommerce functions across Service Training. Collaborate with cross-functional teams to dr...

Transform cloud infrastructures by leveraging AWS for PLM software solutions. Collaborate with cross-functional teams to enhance performance, security, and scalability across production environments w...

Innovate in a dynamic team as you plan, coordinate, and execute tests for a major defense program. Contribute your expertise in mechanical and system-level testing to support national defense efforts...

Help us provide top-notch technical support for imaging informatics systems, ensuring system stability and exceptional customer satisfaction. Collaborate with cross-functional teams to solve complex i...

Lead strategic relationships with enterprise accounts, ensuring exceptional service delivery and technical support. Excel in problem-solving and improve client business outcomes through collaboration...

Engage with strategic accounts to drive customer success and relationship management. Collaborate across teams to ensure product adoption, customer health, and retention, using insights to enhance the...

Transform supplier processes and quality standards by leading development, improvement, and compliance efforts across critical manufacturing operations while fostering continuous improvement and techn...

Drive the success of client pilots by expertly managing technical setups and delivering impactful outcomes. Collaborate with teams to enhance customer adoption and satisfaction while serving as the go...

Champion high-quality electrical field services by leading teams, managing complex projects, and ensuring safe operations. Utilize advanced technical expertise to enhance performance across various el...

Unlock potential by driving revenue growth through strategic sales leadership and deep expertise in enterprise Voice and cloud communications. Collaborate with cross-functional teams to develop sales...

Engage clients as a trusted technical advisor, enhancing their IT strategy and maximizing value from services through strategic relationships and technical expertise in a hybrid Customer Success role...

Drive the future of production testing in NPI process engineering, ensuring seamless transitions from pilot to high-volume manufacturing for electronic devices through strategic testing and collaborat...

Join us to lead test processes and strategies for electronic devices, enabling smooth production transitions and improving efficiency through innovative solutions and cross-functional collaboration. D...

Lead the charge in full-cycle technical recruiting, partnering with engineering and product leaders to attract and secure top talent. Drive effective hiring strategies and ensure an exceptional candid...

Drive business intelligence innovation by collaborating with customers to uncover insights, manage technical presales processes, and deliver tailored solutions, all while being a trusted advisor throu...