Technical Customer Support Engineer Jobs in Cambridge, MA

Join a team that's dedicated to customer success by providing field support, troubleshooting, and system enhancements while ensuring optimal performance across diverse test systems—an impactful role i...

Redefine operational excellence as you support our AWS Cloud infrastructure, driving automation and process improvements while collaborating with engineering teams to enhance scalable, resilient appli...

Unlock your potential by providing expert technical support and solutions for customers, bridging business needs with complex data challenges. Collaborate with diverse teams to enhance product value a...

The Field Service Engineer at Hitachi Energy is responsible for planning, executing, and leading technical field assignments related to the installation, modification, testing, commissioning, or repai...

Join a team that's integral to enhancing our sales strategy by demonstrating technical solutions to CISOs and compliance leaders, running impactful demos, and shaping the technical narrative throughou...

Shape the future of K-12 education technology by crafting innovative products that engage students and support educators, leveraging AI for rapid prototyping and user-centric design to drive adoption...

Elevate documentation standards at a platform-level by owning infrastructure, enabling AI-assisted workflows, and ensuring clarity and accessibility for clients and contributors. Collaborate cross-fun...

Transform customer experiences by providing expert field service support on chromatography and mass spectrometry systems. Lead installations, repairs, and maintenance while fostering strong client rel...

Transform customer success outcomes by leading a team of engineers to drive value, improve resilience, and expand adoption through strategic planning and hands-on execution in cloud and data protectio...

Champion Zero Trust Cloud advancements by facilitating strategic customer engagements, influencing product innovation, and ensuring optimal security solutions across hybrid environments while collabor...

Join a team that's transforming the engineering landscape by leading innovative ICT design for critical data center and smart building projects, working independently while guiding collaborative teams...

Unlock potential by designing and optimizing AWS infrastructure for high availability, implementing CI/CD pipelines, and collaborating with cross-functional teams to enhance reliability and performanc...

Drive customer success by integrating innovative security solutions into developer workflows, addressing vulnerabilities, and enhancing application security effectiveness through expert technical supp...

Transform healthcare technology by building and maintaining reliable cloud systems. Collaborate with engineers to enhance deployment automation, mentor junior staff, and ensure seamless operations whi...

Join us in reshaping observability solutions and enabling real-time insights. Collaborate with cross-functional teams to enhance system reliability and drive innovative capabilities, directly impactin...

Drive customer satisfaction by leading field service operations, including installation and maintenance of advanced scientific systems. Leverage technical expertise to enhance relationships with clien...

Transform the future of manufacturing as a Field Service Engineer, focusing on installation, troubleshooting, and customer support for advanced capital equipment in various industries, while ensuring...

Join a dynamic team to drive innovation in IT/OT engineering, leading diverse projects from concept to delivery, while collaborating with startups and industry giants on cutting-edge technology soluti...

Transform customer engagement by serving as a technical expert in IoT applications, debug complex software issues, and guide product lifecycle while enhancing collaboration across departments. Mentor...

Lead the charge in delivering technical and business solutions for clients by engaging in consultative practices. Mentor junior staff while managing diverse projects that enhance customer satisfaction...

Empower clients by delivering technical and consultative expertise in contact center solutions, driving successful project implementations while mentoring junior staff and enhancing organizational per...

Unlock potential by leading technical resolutions for AI platforms. Drive improvements in Direct Liquid Cooling systems, ensuring reliability, and success through customer-facing expertise and cross-f...

Contribute to a dynamic IT support team by providing exceptional technical assistance and solutions to small and midsize businesses. Engage hands-on with clients, ensuring secure and efficient IT envi...

Join us as the key technical liaison for customers, ensuring optimal use of our innovative security platform. Collaborate across teams to enhance customer experience and drive solutions in a dynamic B...

Empower product teams by leading key cryptographic modernization initiatives, ensuring robust implementation and integration of cryptographic practices across various applications while fostering cros...