Technical Customer Support Engineer Jobs in Cambridge, MA

Unlock potential by designing and implementing advanced network solutions, collaborating with teams to drive projects, and enhancing methodologies. Play a crucial role in maintaining network documenta...

Join our Field Engineering Program to develop technical expertise and leadership skills. Gain hands-on experience in supporting power generation installations and maintenance while traveling to custom...

Drive customer satisfaction by conducting accurate preventative maintenance and assisting experienced engineers. Collaborate on troubleshooting and service repair while maintaining administrative resp...

Join a dynamic team where you will drive service excellence and customer satisfaction while mastering equipment support, installation, and maintenance in the healthcare technology space. Build partner...

Oversee stability and continuous improvement of vital applications using AWS, PostgreSQL, and more. Lead incident resolution, enhance operational controls, and automate processes to mitigate risks and...

Lead the charge in optimizing AI serving infrastructure using vLLM and SGLang within a dynamic, autonomous team. Collaborate on deployment strategies, performance tuning, and GPU optimization to drive...

Join a team that merges technology and business strategy to drive measurable security outcomes. Leverage your expertise to influence clients, from leading discovery sessions to designing tailored solu...

Join a dynamic team as a Technical Project Manager, overseeing cloud data initiatives. You'll facilitate workspace provisioning, optimize workflows, and collaborate with engineering teams to ensure ti...

Accelerate customer success by partnering with Account Executives to deliver tailored security solutions. Drive discovery, manage technical evaluations, and maintain relationships throughout the custo...

Transform customer relationships by leading complex onboarding engagements, ensuring business outcomes, and facilitating executive alignment across enterprise implementations from transition to long-t...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Lead end-to-end system integration for enterprise hardware, influencing design and development in a collaborative, innovative environment. Drive projects from architecture to execution while honing ex...

Join a team that's advancing product security by embedding secure practices in development. Collaborate across teams to innovate while ensuring compliance with security standards and enhancing our sec...

Pioneer the operational reliability of advanced lab environments, enhance automation strategies, and tackle complex technical challenges with a skilled team. Elevate performance standards and drive in...

Execute hands-on lab operations for hardware validation, including PCB rework, server configuration, and testing in a fast-paced engineering environment while enhancing lab throughput and quality stan...

Elevate your technical expertise by designing and implementing Nutanix solutions, leading projects from conception to delivery, while collaborating with sales teams and mentoring others in a dynamic...

Accelerate customer success by forging strategic partnerships and guiding enterprise clients through their AI security journeys, ensuring they achieve measurable outcomes and realize business value fr...

Lead the charge in integrating and accepting complex Silicon Photonics test systems. Collaborate with multi-disciplinary teams to enhance performance and streamline customer qualifications, driving in...

Execute end-to-end integration of Silicon Photonics test systems. Lead factory and site acceptance, collaborating with multi-disciplinary teams to enhance system performance and serviceability while e...

Elevate enterprise security through technical migrations, delivering customer success via end-to-end lifecycle management. Drive transformative workshops and value realization while ensuring seamless...

Advance your career by enhancing our state-of-the-art Cloud Storage systems. Collaborate cross-functionally and lead innovations to optimize performance, scalability, and reliability in a dynamic tech...

Drive project success by supporting audits, mentoring staff, and developing technical standards. Collaborate with teams in a dynamic environment, applying engineering expertise to ensure compliance an...

Advance customer support by leading the knowledge program, ensuring quality and accessibility of content. Collaborate with teams to elevate self-service capabilities and enhance the overall customer e...

Engage with cross-functional teams to enhance government environment reliability and compliance. You will drive automation and incident resolution while establishing best practices for continuous deli...

Lead and develop a high-performing Sales Engineering team, driving success through strategic partnership, technical expertise, and process optimization in the fast-paced digital dentistry industry...