Technical Customer Support Engineer Jobs in Boston, MA

Drive your career forward as you engage with clients to solve complex challenges, configure innovative solutions, and showcase the value of technology through compelling demonstrations in a collaborat...

Lead the development and implementation of service quality frameworks, ensuring compliance with SLAs/SLOs across a large ServiceNow environment while driving continuous improvement and stakeholder eng...

Unlock potential by shaping the developer experience across multiple products. Engage with diverse teams to improve tools and resources, while creating impactful content and fostering understanding fo...

Take ownership of key technical relationships to drive success in Aerospace & Defense projects. Engage customers through product integration, offering expertise in radiation-hardened semiconductors to...

Lead the design and innovation of cutting-edge 3D printing hardware systems, working closely with a dynamic team to push the boundaries of technology and elevate user experience...

Lead the charge in implementing Zscaler solutions, guiding clients through setup and management while collaborating with security teams to ensure success. Be a crucial technical resource and support t...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Champion the evolution of our platform's capabilities by collaborating with Product Managers and Engineering teams to drive impactful features and integrations in our Infrastructure Observability port...

Join our team as you install, maintain, and repair advanced particle acceleration systems at diverse customer sites, while collaborating with global teams to ensure seamless operations and innovative...

Join a team that's shaping the future of customer experience by designing robust backend systems for Temporal Cloud. Lead critical projects, enhance reliability, and mentor fellow engineers, driving t...

Elevate your career by partnering with Sales to transform prospects' needs into innovative solutions, showcasing the power of AI. Drive technical wins and deliver compelling demos that prove value, wh...

Develop strategic partnerships with members, driving supply chain efficiencies and solutions. Support account management, analytics, and project implementation to optimize operational outcomes and enh...

Join a dynamic team as a Senior Quality Engineer, driving quality initiatives across product development and production. You'll support compliance, implement quality systems, and enhance processes to...

Provide on-site support and installation of complex optical instruments in research environments. Engage directly with customers to ensure proper function, conduct troubleshooting, and maintain high s...

Empower high-level support for cutting-edge equipment in research labs. Lead installation, troubleshooting, and maintenance for FTIR spectrometers while ensuring customer satisfaction and operational...

Empower client success by delivering expert support for advanced IT systems. Utilize your extensive knowledge of cloud and on-premise technologies to solve complex issues, ensuring excellent customer...

Drive pre-sales technical strategy and team leadership, focusing on AI architecture and integrations. Collaborate with sales, product, and engineering leaders to optimize demo excellence and ensure hi...

Join a team that's dedicated to enhancing customer success through technical expertise, strategic support, and continuous relationship building. Your role will bridge customer needs with product offer...

Empower customer success by managing a portfolio of robotic deployments, ensuring operational and technical reliability while building trusted relationships with clients and internal engineering teams...

Lead the charge in transforming power electronics through innovation, mentorship, and collaboration, driving high-density low-voltage solutions. Engage with industry leaders to establish technical sta...

Champion innovation and drive high-impact power solutions in a leadership role. Mentor a diverse team while collaborating across functions to set architectural visions and enhance customer-centric pla...

Champion business growth by enhancing CRM solutions to optimize Sales, Marketing, and Customer Success. Collaborate with teams to deliver scalable, efficient Salesforce solutions that meet strategic g...

Innovate solutions as a Systems Engineer, driving presales support and partnerships across the AMER region. Collaborate with experts, foster community engagement, and lead the growth of managed servic...

Reimagine quality assurance by leading initiatives that enhance product excellence and drive compliance. Collaborate with cross-functional teams to integrate scalable, quality-focused processes from d...

Help us provide exceptional technology support to our team, ensuring seamless operations across hardware, software, and network services while delivering outstanding customer service and collaboration...