Technical Customer Support Engineer Jobs in Austin, TX

Lead the support and implementation of VoIP solutions, enhancing customer experiences via effective troubleshooting, onboarding, and remote assistance. Collaborate within a dynamic team to streamline...

Pioneer reliability engineering in a global SRE team focused on government cloud environments. Own platform architecture, develop documentation, and implement high availability practices to enhance ou...

Optimize remote support services for medical imaging systems, ensuring efficient troubleshooting, issue escalation, and enhanced customer experience across multiple modalities. Drive operational excel...

Contribute to customer success as you showcase your technical expertise in identity management. Engage in pre-sales activities, collaborate with sales teams, and leverage innovative solutions to meet...

Shape the future of IT infrastructure by designing and implementing scalable solutions in cloud, networking, and security, ensuring operational excellence while maintaining and upgrading critical syst...

Drive the design and maintenance of global network infrastructures while leveraging advanced troubleshooting skills and deep networking knowledge. Collaborate with cross-functional teams to enhance ne...

Transform data services by leading the design and operations of cutting-edge distributed systems at scale across multi-cloud infrastructures, driving automation and collaboration with global engineeri...

Grow your technical expertise as you partner with our Cloud Operations Team, resolving complex issues and enhancing user experience through incident response and proactive cloud service management in...

Unlock potential by leading the Operations Support team to drive innovation and resolve complex technology challenges. Collaborate across departments to enhance customer experience and operational pro...

Create impactful technical solutions in military electrification projects. Collaborate with defense clients and provide expertise throughout the proposal process, ensuring compliance and mission effec...

Empower our clients by acting as a trusted technical advisor in the DevOps consulting area. Leverage your expertise in identity security to support machine identity management, engaging closely with s...

Join a dynamic team as a technical advisor, playing a key role in enterprise sales cycles by delivering tailored demos, assessing fit, and collaborating with engineers to tackle complex AI challenges...

Accelerate your career as you lead customer-focused solutions for complex treasury and capital markets challenges. Collaborate with diverse teams to design innovative Kondor solutions that align with...

Elevate customer outcomes as a Principal Sales Engineer, leading technical strategies and team mentorship to drive innovation and collaboration while excelling in complex sales operations using AI and...

Optimize technical support processes to enhance SaaS platform reliability, while effectively diagnosing and resolving escalated customer issues through clear communication and collaboration with cross...

Design and enhance a robust test automation framework using Playwright, ensuring compliance and quality across UI, API, and integration layers through innovative AI-assisted methodologies in a high-st...

Shape operational excellence in incident management, driving swift resolutions across networks, while coordinating high-stakes incidents and ensuring SLA compliance globally, enabling seamless connect...

Design, develop, and maintain robust APIs and integration solutions for large-scale federal missions, ensuring security and interoperability across applications while collaborating with technical team...

Join our team to deliver exceptional support for US DOD customers, ensuring seamless operations of satellite communication systems. Your expertise will drive effective collaboration and maintain high...

Empower progress in product security by embedding advanced safeguards within every development phase. Collaborate with engineering teams to build AI-enhanced security tooling and enhance proactive ris...

Engage with customers as a Support Specialist, ensuring optimal case management, timely communication, and collaboration with engineers. Gain valuable experience with technology in a dynamic environme...

Drive sales of innovative membrane solutions in water treatment by building client relationships, managing pipelines, and providing expert support to customers and internal teams while achieving reven...

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

Elevate your career by expanding the Industrial & Commercial Transportation product portfolio. Collaborate with customers and distributors to drive innovative solutions and provide technical expertise...

Champion innovation by leading the in-house transformation of identity, access, and security operations, ensuring governance, risk compliance, and security continuity while collaborating with teams ac...