Technical Account Manager Jobs

Explore Technical Account Manager jobs for experienced professionals who connect technology, customer needs, and business outcomes. These roles help customers get lasting value from complex products and services while building trusted relationships with key accounts. Ladders features vetted professional opportunities paying $100,000 or more.

What Does a Technical Account Manager Do?

Technical Account Managers (TAMs) guide customers through implementation, adoption, and ongoing use of a company’s technology. They translate technical concepts into practical recommendations, coordinate with engineering and support teams, and help resolve complex issues. Depending on the organization, the role may also include account planning, product feedback, renewals, and identifying opportunities to expand customer partnerships.

Common Responsibilities

  • Build relationships with customer stakeholders and understand their technical and business goals.
  • Advise customers on product configuration, integrations, best practices, and adoption.
  • Coordinate incident response and communicate progress on technical challenges.
  • Work across sales, customer success, product, engineering, and support teams.
  • Monitor account health, identify risks, and develop plans to improve customer outcomes.
  • Share customer insights with internal teams to inform product improvements.

Skills and Qualifications

Employers often seek a combination of technical fluency and customer-facing communication. Relevant strengths may include cloud platforms, software or systems integration, troubleshooting, project coordination, data analysis, and knowledge of a specific industry or product. Successful TAMs listen carefully, explain complex topics clearly, manage competing priorities, and build credibility with both technical teams and senior decision-makers. Requirements vary by employer and seniority.

Technical Account Manager Career Opportunities

TAM positions are available across areas such as enterprise software, cloud computing, cybersecurity, data platforms, and telecommunications. Career paths may lead to senior or strategic account management, customer success leadership, solutions consulting, or technical program management. Browse current Technical Account Manager openings on Ladders to find vetted roles paying $100,000 or more and identify opportunities aligned with your experience.

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1
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$110K - $130K *

Lead the charge in managing national accounts, driving supply chain solutions, and fostering strategic relationships with C-level executives to achieve revenue goals and enhance customer satisfaction...

Belmont, NCRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a dynamic team to build and grow channel partnerships, driving revenue through strategic alliances with cloud providers. Leverage your expertise to recruit, enable, and activate partners while co...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$114K - $151K *

Shape the future of power grid automation by leading go-to-market strategies, translating technical solutions into customer value, and driving growth across utility and commercial segments through cro...

United StatesRemote

Today

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Drive AI-native software development by architecting systems, guiding AI agents, and ensuring quality. Collaborate closely with users to transform business needs into reliable, efficient solutions whi...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Drive the development of advanced machine learning systems for autonomous trucks, leading a team in perception capabilities. Oversee the complete lifecycle from data requirements to deployment, ensuri...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$164K - $305K *

Lead the charge in developing strategic relationships with C-suite executives to drive growth, retention, and value realization across complex health systems, ensuring integrated solutions and measura...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Serve as a consultative seller to expand the DOJ portfolio by leveraging innovative technologies, fostering key relationships, and addressing critical security risks within federal law enforcement and...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $89K *

Join a team that's dedicated to delivering exceptional technical support for complex platform and integration issues. Collaborate with cross-functional teams to resolve escalated cases, enhance custom...

Ontario, CARemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $130K *

Manage enterprise-wide MarTech programs, aligning cross-functional teams to drive B2C marketing initiatives. Translate business priorities into actionable plans, ensuring effective collaboration and m...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $145K *

Unlock your potential by leading customer discovery and product definition. Drive cross-functional collaboration to translate insights into actionable requirements, manage product backlogs, and delive...

Pennsylvania, USRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$85K - $115K *

Empower IT operations by building and managing internal systems, ensuring productivity and security. As the first hire, you'll shape the IT function, streamline processes, and support the team while c...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$150K - $205K *

Accelerate progress at developing new accounts and expanding existing ones, building strong customer relationships while ensuring exceptional service and driving sales growth within a defined territor...

Michigan, USRemote

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the development of compelling product messaging and positioning, driving sales enablement and product launches while collaborating with cross-functional teams to enhance market communication and...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead service delivery excellence for a major enterprise account, ensuring performance, compliance, and continuous improvement while fostering strong client relationships and managing cross-functional...

New Jersey, USRemote

Today

  •   8 - 10 years exp.  •   Transportation

$104K - $130K *

Join a dynamic team to lead critical BAS projects, ensuring seamless integration of automation systems and smart building solutions while collaborating with diverse stakeholders to meet project goals...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Drive client success as a key Account Manager, managing relationships across diverse industries. Oversee project lifecycles, enhance client experiences, and help shape the client services function fro...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Join a team that's redefining product marketing for corporate internal audit. You'll bridge product and go-to-market teams, ensuring alignment and effective communication in a fast-paced environment w...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $261K *

Shape the future of product marketing by driving growth through strategic enablement, cross-functional collaboration, and compelling storytelling that connects technical solutions to customer needs in...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Pioneer cross-functional programs, managing teams to deliver crucial initiatives. Drive alignment across departments, enhance operational excellence, and elevate program delivery practices while track...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$98K - $147K *

Unlock potential by designing engaging, story-driven demonstrations that showcase technology's real-world impact. Collaborate with cross-functional teams to create compelling content that bridges prod...

CanadaRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the charge in transforming healthcare through innovative telehealth solutions. Own the sales cycle, engage enterprise clients, and architect tailored solutions that redefine how care is delivered...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $135K *

Lead the charge in developing and managing enterprise proposals and plans, ensuring compliance and quality across submissions. Collaborate with cross-functional teams to enhance win strategies and dri...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

Pleasanton, CARemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$43K - $129K *

Join a team that's dedicated to transforming small business sales through innovative solutions. Leverage your sales expertise to build relationships, exceed quotas, and drive growth in underserved mar...

Wisconsin, USRemote

Today

  •   Less than 5 years exp.  •   Transportation

$180K - $200K *

Shape the future of cloud infrastructure by leading a team to design, manage, and enhance developer tools and platform products that empower users to seamlessly provision and govern their infrastructu...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Technical Account Manager?question toggle

    A Technical Account Manager is a customer-facing professional who helps customers successfully adopt and use a company’s technical products or services. The role combines technical guidance, relationship management, and coordination with internal teams.

  • What does a Technical Account Manager do day to day?question toggle

    Daily work may include customer meetings, reviewing account needs, advising on product use and integrations, coordinating technical issue resolution, tracking adoption, and working with product, engineering, sales, or support teams.

  • What skills are important for Technical Account Managers?question toggle

    Important skills often include technical troubleshooting, knowledge of relevant software or cloud platforms, clear communication, customer relationship management, project coordination, and the ability to explain technical information to different audiences.

  • What qualifications do employers look for in Technical Account Managers?question toggle

    Requirements depend on the employer and product. Many roles value experience in a technical customer-facing position, familiarity with the company’s technology or industry, and a record of helping customers achieve business outcomes. Some employers prefer a degree or relevant certifications.

  • How can I find Technical Account Manager jobs paying $100,000 or more?question toggle

    Browse Technical Account Manager opportunities on Ladders, where professional roles are vetted and pay $100,000 or more. Review each listing for its responsibilities, location, compensation details, and experience requirements.