Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$115K - $125K *

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$56K - $105K *

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$102K - $126K *

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $110K *

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $110K *

Support our dynamic team by providing technical assistance for media network products, troubleshooting complex systems, and enhancing customer experiences through effective communication and collabora...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$75K - $95K *

Solve complex technical challenges by providing top-tier support for Windows, Linux, and cloud systems. Collaborate with a dynamic team to enhance operational efficiency and ensure SLA compliance in a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$78K - $125K *

Contribute to the design and management of infrastructure solutions to enhance system reliability, optimize performance, and automate processes, while collaborating with development teams for best pra...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $140K *

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $100K *

Elevate customer satisfaction as a specialist in identity and access management support. Collaborate across global teams, troubleshoot complex issues, and deliver solutions for premium clients in a dy...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $110K *

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Engage deeply with customers to resolve technical challenges and optimize their network management using NetBox. Collaborate with cross-functional teams to ensure product adaptation and success while...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Elevate technical support by providing leadership and expertise in resolving complex issues in advanced scientific instrumentation. Foster collaboration among global teams to enhance system performanc...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Elevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS e...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $172K *

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Technical Services

$80K - $120K *

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $90K *

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Empower customer success by ensuring the reliability of cloud environments through expert troubleshooting and support for complex systems like Linux, OpenStack, and Kubernetes...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Advance your career by delivering critical AV solutions onsite, engaging directly with customers and partners. Utilize your expertise in AV over IP technologies while managing diverse projects in fast...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Unlock your potential as you support a multitenant application ecosystem. Collaborate closely with teams to enhance Oracle EBS services, ensure operational excellence, and drive technology innovations...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $110K *

Drive high-quality technical support for customers, managing complex issues and engaging with teams to ensure seamless integration and troubleshooting during implementations for an enhanced user exper...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $150K *

Lead the charge in revolutionizing service engineering operations. Manage a diverse team, overseeing multiple projects that enhance system performance and reliability, while driving innovative solutio...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.