Support Escalation Engineer Jobs in Washington, DC

Lead the transformation of cloud solutions by bridging technical and business needs. Collaborate with stakeholders to deliver high-impact AWS projects, ensuring alignment with customer goals through i...

Accelerate progress at the forefront of cybersecurity by collaborating with Account Executives to deliver tailored solutions that protect enterprises, ensuring customers recognize the strategic value...

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

Engage with commercial and defense customers to provide technical pre-sales support for GNSS, timing, and inertial navigation solutions. Drive customer integration projects and deliver product demonst...

Champion customer success as a Senior Customer Success Engineer, leveraging technical expertise in data backup and recovery to enhance outcomes for clients. Drive adoption, optimize solutions, and eng...

Engage with customers to provide technical solutions and sales support for cutting-edge PNT products. Collaborate with sales teams and customers on product integration, demonstrations, and strategic p...

Build your career with a dynamic team dedicated to optimizing publisher integrations within AdTech. Collaborate with technical teams and clients to enhance ad performance and troubleshoot implementati...

Lead the charge in systems engineering for advanced satellite-based solutions. Support design, integration, and deployment across hardware, software, and networking components while collaborating with...

Join a team shaping the future of airspace safety and surveillance. In this role, you’ll design, integrate, and analyze complex systems that enhance the security of our skies, directly supporting the...

Transform secure enterprise networks by configuring, monitoring, and troubleshooting high-availability infrastructure while ensuring seamless connectivity and robust security compliance in critical go...

Champion system innovation by developing and optimizing applications on Linux, integrating systems, and enhancing operational performance within a collaborative team to accomplish critical national mi...

Join our mission to enhance national security through innovative systems engineering. Collaborate with diverse teams to design, develop, and advance cutting-edge technologies, shaping the future of th...

Transform systems engineering capabilities by integrating advanced technology solutions. Collaborate with diverse teams to support customer missions and address critical needs in the Intelligence Comm...

Drive innovative solutions by leading comprehensive systems engineering efforts. Translate requirements into optimal designs while ensuring seamless integration and compliance through collaboration an...

Oversee application security initiatives by collaborating with teams to enhance security protocols, perform assessments, and ensure compliance while fostering a culture of continuous improvement and a...

Join us to support customers and enhance operational stability while resolving technical challenges across Linux systems, Kubernetes, and IAM integrations. Collaborate with engineering teams to drive...

Drive operational excellence by overseeing multi-tier user support, optimizing performance in classified environments, and enhancing mission readiness through strategic leadership and innovative servi...

Shape the future of enterprise IT support by overseeing seamless user assistance across classified environments. Lead operational strategies to enhance mission-ready capabilities and drive process imp...

Explore your potential as a senior operational leader in user support, enhancing mission-critical services across diverse security environments while managing a dynamic team dedicated to excellence an...

Engineer and optimize storage solutions in a dynamic team, focusing on provisioning, backup, and cloud services, while ensuring compliance with security protocols and delivering operational excellence...

Lead the charge in implementing Zscaler solutions, guiding clients through setup and management while collaborating with security teams to ensure success. Be a crucial technical resource and support t...

Join a team shaping airspace safety, overseeing end-to-end systems engineering, integrating advanced technologies for surveillance, and enhancing national transport security through innovative enginee...

Explore the impact of technology on business processes as a senior analyst. Collaborate with teams to improve software efficiencies, manage projects, and translate business needs into technical soluti...

Advance your career by managing hybrid simulation environments, utilizing Infrastructure as Code (IaC) and virtualization tools. Take charge of network scenario lifecycles, automate deployments, and i...

Create impactful customer success solutions for a pioneering AI-driven service. As a key player, own onboarding, drive adoption, and establish best practices to turn new clients into long-term partner...