Support Escalation Engineer Jobs in Washington, DC

Join a team that's transforming customer engagement through technical solutions. Drive growth by leveraging your expertise, educating clients, and collaborating with sales to enhance product understan...

Engage with a dynamic team to drive customer success through tailored product demos, strategic insights, and innovative solutions that enhance client relationships and boost revenue...

Advance technical support excellence by delivering 1st and 2nd level customer service, troubleshooting complex hardware and software issues, and ensuring high satisfaction through effective solutions...

Deliver exceptional customer support by troubleshooting and resolving issues related to Battery Cabinet systems and UPS products, ensuring high satisfaction through technical expertise and effective s...

Join a team that's providing expert support for network technologies across a vast government Enterprise environment, ensuring reliable connectivity and security for hundreds of locations worldwide...

Transform high-performance platform marketing by defining compelling narratives. Engage with technical audiences to position advanced infrastructure capabilities. Drive go-to-market strategies and inf...

Unlock potential by leading enterprise network security initiatives. You'll design, implement, and optimize security controls for critical infrastructure, ensuring compliance and resilience within joi...

Lead and inspire a high-performing sales team in the Federal sector, driving strategy and adoption of cutting-edge technologies to meet U.S. Government mission needs while navigating complex procureme...

Empower operational excellence by enhancing platform reliability and resilience. Collaborate with development and cloud teams to monitor performance, mitigate risks, and ensure 24/7 availability for m...

Transform network infrastructure by optimizing performance and enhancing telecommunications solutions for various systems. Play a key role in engineering, design, and maintenance of LAN/WAN environmen...

Join us to develop and deploy secure IT solutions across campus. Collaborate with teams to enhance research capabilities using AWS and Azure, while ensuring compliance and designing innovative cloud i...

Help us enhance U.S. air travel safety by leading voice and telecommunications architecture efforts. You'll optimize systems and infrastructure crucial for air traffic operations, ensuring reliability...

Engage in a vital role that modernizes U.S. air traffic communications. You'll design, implement, and oversee complex voice and data networks, ensuring reliability and safety in mission-critical envir...

Empower the architecture and delivery of Oracle WMS solutions, collaborating with cross-functional teams to ensure alignment on product vision. Provide strategic oversight and mentorship while driving...

Transform the observability landscape by enhancing monitoring, telemetry, and incident management for the TRAIT application, ensuring operational reliability and efficiency across teams...

Join a dynamic team to lead engineering efforts on a vital data platform. Drive technical projects, foster a collaborative environment, and empower team members while engaging in hands-on engineering...

Join a dynamic team and cultivate strategic relationships with C-level executives, enhancing engagement and satisfaction while driving business growth through innovative sales strategies and exception...

Join a dynamic Engineering Team to bridge market insights and technical expertise, ensuring product safety and design excellence while collaborating closely with sales and distribution partners across...

Lead the charge in Tier 1 Service Desk operations, managing a skilled team to ensure effective user support and enhance service delivery across various DoD environments, focusing on continuous improve...

Champion the advancement of enterprise data and analytics capabilities, driving impactful solutions across the Department of War. Collaborate with diverse teams to ensure operational excellence and us...

Explore a pivotal DevOps role focused on Software Integration Engineering, enhancing a secure Kubernetes platform for mission-critical applications. Collaborate to improve platform performance, stabil...

Elevate healthcare data platforms by architecting AWS-native solutions for efficient reporting and analytics. Lead migration strategies and optimize data architectures to support business stakeholders...

Unlock potential by leading the technical solution design for sales support projects, bridging communication technologies and customer needs while collaborating with cross-functional teams to create i...

Pioneer innovative ServiceNow solutions in a hands-on, pre-sales role. Collaborate with federal teams to design healthcare service management solutions, optimizing performance and delivering advanced...

Join a team that develops and enhances complex software systems, utilizing innovative technologies and methodologies, to deliver impactful solutions across various domains while mentoring other develo...