Support Escalation Engineer Jobs in Washington, DC

Advance customer satisfaction as a Principal Customer Success Manager, driving engagement and growth for high-value accounts through strategic partnerships and technical expertise. Collaborate across...

Drive systems engineering excellence across all life cycle phases while ensuring compliance with ISO/IEC15288 standards. Collaborate with government partners, manage technical quality, and oversee del...

Help us innovate cutting-edge simulation and modeling solutions for Navy radar and combat systems, partnering with experienced engineers to enhance system performance through hands-on development and...

Drive the development and enhancement of internal quality evaluation tools while collaborating with cross-functional teams to deliver impactful software solutions that improve user experience and func...

Join a team that's pivotal in optimizing executive operations, managing complex schedules, and facilitating comprehensive support services while fostering seamless communication within a high-visibili...

Join our team to lead cloud architecture and cybersecurity efforts, implementing modernization strategies while mentoring colleagues to build expertise in Azure environments that meet stringent DoD st...

Engineer documentation excellence by creating and managing technical manuals and reports. Collaborate with SMEs to ensure clarity in complex engineering procedures. Support program management through...

Accelerate progress at leading client accounts by harnessing your sales expertise, expanding business opportunities, and ensuring top-notch service delivery in a dynamic, fully remote environment with...

Innovate as a critical member of a collaborative team, driving the design and development of scalable backend systems and AI-driven solutions that enhance product offerings and streamline integration...

Invent impactful secure access solutions by driving PKI architecture and implementation efforts. Collaborate with teams to analyze requirements, document priorities, and advocate for automation—all wh...

Unlock your potential by driving innovative PKI solutions while collaborating with teams to enhance secure access systems. Enjoy a flexible environment where your contributions will strengthen nationa...

Lead the architecture and optimization of the ServiceNow platform to enhance IT service management. Collaborate with cross-functional teams to develop solutions, automate workflows, and ensure complia...

Elevate team performance by leading Agile Scrum initiatives, facilitating ceremonies, and coaching on SAFe principles in a dynamic Department of Defense environment. Drive continuous improvement and e...

Unlock potential by leveraging your extensive software engineering expertise to drive complex programs and projects, ensuring top-notch quality and efficiency in a dynamic, collaborative environment t...

Lead innovative software development initiatives leveraging 20 years of expertise. Collaborate on complex projects utilizing advanced technologies to deliver exceptional solutions. Join a dynamic team...

Join a team that's advancing software assurance for military systems while supporting the integration of security and development practices to protect critical technologies and foster collaboration ac...

Join a dynamic team where you'll oversee system engineering projects, integrating software and hardware for complex applications while ensuring compliance with DOD standards and managing the developme...

Transform the landscape of security by investigating threats, automating processes, and innovating tools to protect users from online harm. Join a dynamic team to tackle complex cases and drive impact...

Champion secure network engineering in a classified environment, leading the administration, optimization, and troubleshooting of Cisco ISE and Firepower. Collaborate with teams to deliver resilient s...

Join a team dedicated to enhancing sales learning and development. As a key player, you'll design training strategies, facilitate education programs, and collaborate with sales leaders to drive except...

Join a dynamic team as you troubleshoot and implement solutions for IoT and embedded systems, supporting customers with innovative Wind River products. Collaborate with multi-functional teams to ensur...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Shape the future of enterprise sales by leading a high-performing team focused on driving new growth. Foster talent, strategize market opportunities, and elevate performance through continuous coachin...

Join a team that's dedicated to enhancing cybersecurity operations and IT infrastructure. You will support mission-critical endpoints, ensuring compliance and optimization while working in a dynamic...

Advance your career as an SME Engineer, collaborating with Government teams to address technical project needs and enhance T&E capabilities. Your expertise will be pivotal in influencing strategic dec...