Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$90K - $120K *

Contribute to ITOM excellence by managing ServiceNow platforms, ensuring data integrity, and optimizing integrations in compliance with federal standards. Collaborate with teams to enhance system perf...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$276K - $345K *

Partner with us to drive sales growth in the data management sector by implementing strategies, collaborating with partners, and exceeding revenue targets through strategic account development and eff...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Unlock your potential by supporting system operations and lifecycle management in a dynamic tech environment. Collaborate with teams and stakeholders to deliver robust solutions and ensure system stab...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$81K - $122K *

Tackle critical challenges in healthcare by providing exceptional service, maintenance, and troubleshooting on advanced medical imaging equipment, ensuring optimal performance and patient satisfaction...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$101K - $140K *

Lead the charge in client retention and growth by building strong partnerships with C-Level executives, driving value delivery and identifying upselling opportunities across diverse large enterprise t...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$117K - $167K *

Accelerate client success by building strategic relationships and driving cloud solutions for enterprise accounts. Collaborate across teams to craft tailored strategies and deliver exceptional value...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$154K - $221K *

Lead the charge in transforming healthcare technology, driving innovative sales solutions while collaborating with key stakeholders to enhance security and operational resilience through Zero Trust ar...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$128K - $168K *

Drive customer success by managing Advisory Services engagements, guiding clients through their journey with our solutions, and ensuring project delivery aligns with strategic goals for optimal busine...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$171K - $200K *

Champion partner success by designing high-impact enablement programs, translating technical strategies into actionable solutions that drive product adoption and empower partners to excel in their dep...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $180K *

Drive the design and delivery of robust data center network infrastructure, ensuring scalability and reliability through cross-functional collaboration and strategic initiatives...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$132K - $208K *

Join a team that's shaping the future of data center infrastructure. Drive innovative designs and collaborate cross-functionally to deliver reliable and scalable network solutions that support global...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$43K - $129K *

Lead the charge in acquiring new business by building strong customer relationships. Utilize solution-based selling techniques to exceed sales quotas while advancing your skills in a dynamic team envi...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$43K - $129K *

Execute sales strategies to drive new customer acquisition in underserved markets. Collaborate with small businesses, utilizing solution-based selling to achieve targets while developing skills in neg...

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Grow your career with a dynamic sales team driving new opportunities and partnerships. Target C-level relationships and leverage your extensive experience to manage complex sales processes and exceed...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$119K - $162K *

Explore new revenue opportunities by driving strategic sales initiatives with Enterprise accounts in a dynamic and collaborative environment, leveraging cybersecurity expertise to meet and exceed quot...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$134K - $215K *

Shape innovative security solutions by leading cross-functional projects, driving insights into product development, and advising stakeholders across all levels to enhance operational effectiveness an...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Accelerate progress at the forefront of blockchain security by identifying vulnerabilities, designing innovative tools, and collaborating with engineering teams to fortify the Tempo protocol against e...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$103K - $123K *

Engage with potential customers to drive sales and facilitate their journey. You will focus on uncovering client needs, providing tailored solutions, and managing a dynamic sales funnel to achieve and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$144K - $184K *

Lead the charge in developing strategic account initiatives for major clients, focusing on consultative sales and relationship management to drive revenue and growth while becoming a trusted advisor i...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$101K - $140K *

Join a team that's dedicated to driving client success through strategic sales, relationship management, and targeted growth initiatives with large enterprise clients, enhancing their Gartner experien...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$75K - $169K *

Elevate team performance by leading a dynamic group of engineers, fostering collaboration, and optimizing product development. Drive continuous improvement through mentoring, effective communication...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$120K - $160K *

Join a forward-thinking team to design and develop innovative AI applications, leveraging cutting-edge technologies to enhance client solutions. Collaborate with stakeholders to ensure performance, sc...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Join a high-performing team to sell innovative Continuous Testing Software, transforming how customers enhance software quality and speed to market in a dynamic start-up environment backed by top indu...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Join a team that's at the forefront of digital transformation, driving impactful AWS partnerships, shaping strategies, and accelerating business growth with innovative cloud solutions...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Drive the future of AI-powered sales systems by building autonomous workflows that engage high-fit accounts, enrich data, and enhance outreach, ensuring a seamless integration with product signals for...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.