Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.
A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.
ServiceNow System Administrator, ITOM (VA ESOM)
$90K - $120K *
Contribute to ITOM excellence by managing ServiceNow platforms, ensuring data integrity, and optimizing integrations in compliance with federal standards. Collaborate with teams to enhance system perf...
Yesterday
Sr. Enterprise Account Executive | Seattle
$276K - $345K *
Partner with us to drive sales growth in the data management sector by implementing strategies, collaborating with partners, and exceeding revenue targets through strategic account development and eff...
Reposted today
$90K - $120K *
Unlock your potential by supporting system operations and lifecycle management in a dynamic tech environment. Collaborate with teams and stakeholders to deliver robust solutions and ensure system stab...
2 weeks ago
$81K - $122K *
Tackle critical challenges in healthcare by providing exceptional service, maintenance, and troubleshooting on advanced medical imaging equipment, ensuring optimal performance and patient satisfaction...
1 week ago
$101K - $140K *
Lead the charge in client retention and growth by building strong partnerships with C-Level executives, driving value delivery and identifying upselling opportunities across diverse large enterprise t...
Reposted 2 weeks ago
Account Executive, Enterprise - Carolinas
$117K - $167K *
Accelerate client success by building strategic relationships and driving cloud solutions for enterprise accounts. Collaborate across teams to craft tailored strategies and deliver exceptional value...
1 week ago
Senior Sales Engineer - Healthcare
$154K - $221K *
Lead the charge in transforming healthcare technology, driving innovative sales solutions while collaborating with key stakeholders to enhance security and operational resilience through Zero Trust ar...
3 weeks ago
$128K - $168K *
Drive customer success by managing Advisory Services engagements, guiding clients through their journey with our solutions, and ensuring project delivery aligns with strategic goals for optimal busine...
Reposted 1 week ago
Partner Techinical Enablement Manager
$171K - $200K *
Champion partner success by designing high-impact enablement programs, translating technical strategies into actionable solutions that drive product adoption and empower partners to excel in their dep...
1 month ago
$114K - $180K *
Drive the design and delivery of robust data center network infrastructure, ensuring scalability and reliability through cross-functional collaboration and strategic initiatives...
Reposted 3 days ago
$132K - $208K *
Join a team that's shaping the future of data center infrastructure. Drive innovative designs and collaborate cross-functionally to deliver reliable and scalable network solutions that support global...
5 days ago
Account Executive, Business Team Sales Tacoma WA
$43K - $129K *
Lead the charge in acquiring new business by building strong customer relationships. Utilize solution-based selling techniques to exceed sales quotas while advancing your skills in a dynamic team envi...
Reposted yesterday
Account Executive, Business Team Sales Tacoma WA
$43K - $129K *
Execute sales strategies to drive new customer acquisition in underserved markets. Collaborate with small businesses, utilizing solution-based selling to achieve targets while developing skills in neg...
Reposted yesterday
Senior Account Executive - SLED (Washington/Oregon)
$120K - $150K *
Grow your career with a dynamic sales team driving new opportunities and partnerships. Target C-level relationships and leverage your extensive experience to manage complex sales processes and exceed...
1 week ago
Account Executive, Enterprise (Pacific Northwest)
$119K - $162K *
Explore new revenue opportunities by driving strategic sales initiatives with Enterprise accounts in a dynamic and collaborative environment, leveraging cybersecurity expertise to meet and exceed quot...
3 weeks ago
Senior Technical Product Engineer (Cortex Cloud)
$134K - $215K *
Shape innovative security solutions by leading cross-functional projects, driving insights into product development, and advising stakeholders across all levels to enhance operational effectiveness an...
3 weeks ago
$120K - $150K *
Accelerate progress at the forefront of blockchain security by identifying vulnerabilities, designing innovative tools, and collaborating with engineering teams to fortify the Tempo protocol against e...
Reposted 1 week ago
$103K - $123K *
Engage with potential customers to drive sales and facilitate their journey. You will focus on uncovering client needs, providing tailored solutions, and managing a dynamic sales funnel to achieve and...
1 week ago
$144K - $184K *
Lead the charge in developing strategic account initiatives for major clients, focusing on consultative sales and relationship management to drive revenue and growth while becoming a trusted advisor i...
Reposted 2 weeks ago
Account Executive | Large Enterprise | OK, Remote
$101K - $140K *
Join a team that's dedicated to driving client success through strategic sales, relationship management, and targeted growth initiatives with large enterprise clients, enhancing their Gartner experien...
1 week ago
$75K - $169K *
Elevate team performance by leading a dynamic group of engineers, fostering collaboration, and optimizing product development. Drive continuous improvement through mentoring, effective communication...
Today
$120K - $160K *
Join a forward-thinking team to design and develop innovative AI applications, leveraging cutting-edge technologies to enhance client solutions. Collaborate with stakeholders to ensure performance, sc...
2 weeks ago
$90K - $130K *
Join a high-performing team to sell innovative Continuous Testing Software, transforming how customers enhance software quality and speed to market in a dynamic start-up environment backed by top indu...
3 weeks ago
$130K - $180K *
Join a team that's at the forefront of digital transformation, driving impactful AWS partnerships, shaping strategies, and accelerating business growth with innovative cloud solutions...
Reposted 1 week ago
$90K - $130K *
Drive the future of AI-powered sales systems by building autonomous workflows that engage high-fit accounts, enrich data, and enhance outreach, ensuring a seamless integration with product signals for...
3 weeks ago
What does a Support Escalation Engineer do?
A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.
What skills are required for a Support Escalation Engineer?
Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.
What qualifications are needed to become a Support Escalation Engineer?
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.
Does Ladders have Support Escalation Engineer jobs that pay over $100k?
Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.