Support Escalation Engineer Jobs in Durham, NC

Drive exceptional service delivery by managing a global IT support team, ensuring high-quality technical guidance and client satisfaction while fostering a culture of excellence and continuous improve...

Tackle the challenges of building scalable backend services in a cloud environment. Collaborate with cross-functional teams to enhance the Temporal Cloud experience, focusing on reliability, performan...

Lead cross-functional efforts to drive execution in a fast-paced remote environment, overseeing key product initiatives and customer issues in our Privileged Access Management portfolio, while ensurin...

Drive sales enablement excellence by equipping teams with strategic tools, training, and resources to enhance customer engagement and revenue outcomes in the Radiation Oncology Solutions sector...

Drive financial excellence by integrating and analyzing revenue and expense forecasts, ensuring alignment across functions. Collaborate with FP&A teams to deliver actionable insights and support strat...

Engage in strategic account acquisition for our Legal Technologies sector, focusing on sourcing, qualifying, and closing new enterprise accounts. Drive revenue growth through complex sales cycles whil...

Empower engineering teams to enhance assessment services through leadership, technical expertise, and responsible AI adoption. Drive team performance and customer outcomes across diverse product areas...

Transform the future of cloud infrastructure by leading a dynamic SRE team, driving automation, and enhancing operational excellence across scalable platforms while fostering collaboration and continu...

Drive innovative ServiceNow solutions in a dynamic, collaborative environment, ensuring effective development, integration, and deployment for government clients while enhancing platform capabilities...

Join a team that's dedicated to enhancing IT governance and security. Lead audits and advisory engagements to identify risks, assess controls, and provide actionable recommendations, ensuring complian...

Pioneer growth in strategic enterprise accounts by navigating complex sales cycles, building consensus among security-focused stakeholders, and closing multi-year contracts in a competitive market. Dr...

Elevate the product-to-field strategy for Enterprise Password Manager and Privileged Access. Collaborate with sales and product teams to drive growth through effective technical storytelling and enabl...

Analyze complex security incidents and lead investigations across diverse environments. Grow your career by mentoring team members and enhancing detection capabilities while contributing to the securi...

Architect comprehensive testing strategies and oversee automation efforts for a vital supply chain management system. Lead a team to ensure effective test cycles and enhance capabilities, delivering a...

Join a team that's dedicated to delivering exceptional field service support for Bioprocess products. In this role, you'll ensure customer satisfaction through installations, repairs, and maintenance...

Unlock potential by shaping and delivering AV and meeting room solutions at scale. This role combines technical expertise with project ownership, guiding clients from discovery to implementation while...

Deliver innovative AI solutions by designing and building scalable data and feature layers for Human Capital products. Collaborate with cross-functional teams to operationalize LLM capabilities and en...

Unlock your potential as a Senior Manager, driving innovative sales strategies and solutions for clients. Lead the sales lifecycle, engage with C-suite executives, and shape AI initiatives while foste...

Shape the future of geospatial solutions by providing expert technical guidance and support to clients and teams. Drive project success through operational excellence, client relations, and innovative...

Lead the charge in high-quality process design for complex industrial projects, collaborating across disciplines to ensure effective delivery from concept to detail, while driving execution in a dynam...

Unlock your potential by leading enterprise sales for our innovative technology, driving strategic partnerships with large corporate insurance agencies and institutions. Own the sales cycle, navigate...

Accelerate your career by leading enterprise clients in designing and deploying Microsoft 365 content management solutions. Combine technical expertise with strategic advisory skills to enhance collab...

Lead the charge in transforming customer engagements by managing AWS solutions delivery, ensuring client satisfaction, and driving strategic growth through strong relationships and innovative practice...

Join our team as an SAP EHS Dangerous Goods Specialist, where you'll lead the configuration and support of critical processes, ensuring compliance with global regulations while collaborating across fu...

Champion the integration of AI-powered API services, ensuring reliability and scalability while bridging traditional systems with modern language models. Drive innovation in backend workflows and coll...