Support Escalation Engineer Jobs in Charlotte, NC

Partner with us to drive technical sales success by owning solution design, evaluations, and customer integration efforts. Collaborate closely with executives and engineers to validate our product's v...

Drive the delivery of modern workplace solutions by managing Microsoft 365 services, executing migrations, and optimizing configurations for seamless user experiences. Collaborate cross-functionally t...

Transform engineering efficiency by building and scaling Azure infrastructure. Drive deployment automation and create robust solutions that empower teams to deploy services seamlessly and enhance over...

Drive engineering excellence by enhancing productivity, enabling AI adoption, and transforming SDLC practices. Collaborate across teams to improve delivery performance, operationalize metrics, and tra...

Join us to enhance post-sales customer relationships for strategic accounts, ensuring proactive support, timely resolutions, and the maintenance of strong partnerships while driving customer success a...

Unlock potential by driving client growth and retention for large enterprise clients, leveraging strong relationships with C-Level executives to deliver value and meet sales targets in a dynamic B2B s...

Drive enablement initiatives for our sales teams in AMER, enhancing their skills and knowledge, facilitating onboarding, and collaborating globally to boost productivity and go-to-market success in th...

Transform the customer experience as a Support Engineer. Provide expert technical guidance, troubleshoot issues, advocate for users, and collaborate with cross-functional teams to ensure successful on...

Transform critical SAP support by providing expert troubleshooting and technical guidance for IS-U and Billing modules. Collaborate remotely with clients and teams to enhance customer experience in co...

Champion enterprise software release excellence by architecting and leading scalable CI/CD practices. Collaborate across teams to enhance automation, security, and operational readiness in cloud-nativ...

Engage deeply with customers to resolve technical challenges and optimize their network management using NetBox. Collaborate with cross-functional teams to ensure product adaptation and success while...

Optimize network systems through design, installation, and maintenance of IT infrastructure. Troubleshoot complex issues and automate deployments to ensure performance, uptime, and data integrity acro...

Champion impactful sales initiatives in the observability sector, leveraging your expertise to support enterprise clients in optimizing their data strategies and driving revenue growth through tailore...

Empower customers as the primary technical liaison in post-sale relationships. Manage technical health, align stakeholders, and ensure successful adoption of innovative AI solutions through effective...

Drive partner enablement by delivering technical training, support, and relationship management for channel partners across North America, ensuring they can effectively position and implement our solu...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Launch your career driving enterprise sales across the US. Own complex cycles, engage cross-functionally, and establish OX as a trusted partner. Your expertise will shape strategic relationships and d...

Drive AI-powered solutions that enhance agent workflows, defining strategy, managing cross-functional teams, and ensuring compliance to improve call handling efficiency and outcomes in high-pressure e...

Join a team that's driving innovation in healthcare sales. In this pivotal role, you'll expand client relationships, identify new prospects, and implement strategic sales initiatives shaping the futur...

Empower teams to innovate and deliver high-quality software solutions by aligning R&D processes with customer needs. Lead and cultivate talented individuals while managing multiple projects in a dynam...

Inspire innovation in public sector solutions as you collaborate with teams to develop and deliver tailored Salesforce solutions that elevate customer success while driving transformation and addressi...

Lead the charge in architecting growth strategies for a high-performing sales team, leveraging deep SLED expertise. Drive exceptional revenue growth while mentoring talent and optimizing market strate...

Join a team that drives growth in PNT solutions for Aerospace & Defense. Lead sales efforts, develop key accounts, and exceed quotas while fostering relationships with technical authorities in the Gov...

Engage as a critical member of a security operations team, guiding global incident response efforts, driving investigations, and collaborating on security initiatives to enhance protection across orga...

Take ownership of cloud-based services that unify data for enhanced reporting and AI integration. Collaborate with technical teams to ensure compliance and value delivery, while managing incidents and...