Support Escalation Engineer Jobs in Charlotte, NC

Drive exceptional service delivery by managing a global IT support team, ensuring high-quality technical guidance and client satisfaction while fostering a culture of excellence and continuous improve...

Tackle the challenges of building scalable backend services in a cloud environment. Collaborate with cross-functional teams to enhance the Temporal Cloud experience, focusing on reliability, performan...

Lead cross-functional efforts to drive execution in a fast-paced remote environment, overseeing key product initiatives and customer issues in our Privileged Access Management portfolio, while ensurin...

Drive sales enablement excellence by equipping teams with strategic tools, training, and resources to enhance customer engagement and revenue outcomes in the Radiation Oncology Solutions sector...

Drive financial excellence by integrating and analyzing revenue and expense forecasts, ensuring alignment across functions. Collaborate with FP&A teams to deliver actionable insights and support strat...

Shape the future of sales practice oversight by leading governance and reporting initiatives. Collaborate effectively with leadership to mitigate risks, enhance processes, and drive insights that prom...

Unlock potential by leading surveillance governance and risk reporting. Provide critical oversight of sales practice escalations, ensuring effective tracking, analysis, and reporting to facilitate inf...

Engage in strategic account acquisition for our Legal Technologies sector, focusing on sourcing, qualifying, and closing new enterprise accounts. Drive revenue growth through complex sales cycles whil...

Empower engineering teams to enhance assessment services through leadership, technical expertise, and responsible AI adoption. Drive team performance and customer outcomes across diverse product areas...

Transform the future of cloud infrastructure by leading a dynamic SRE team, driving automation, and enhancing operational excellence across scalable platforms while fostering collaboration and continu...

Drive innovative ServiceNow solutions in a dynamic, collaborative environment, ensuring effective development, integration, and deployment for government clients while enhancing platform capabilities...

Pioneer growth in strategic enterprise accounts by navigating complex sales cycles, building consensus among security-focused stakeholders, and closing multi-year contracts in a competitive market. Dr...

Elevate the product-to-field strategy for Enterprise Password Manager and Privileged Access. Collaborate with sales and product teams to drive growth through effective technical storytelling and enabl...

Analyze complex security incidents and lead investigations across diverse environments. Grow your career by mentoring team members and enhancing detection capabilities while contributing to the securi...

Architect comprehensive testing strategies and oversee automation efforts for a vital supply chain management system. Lead a team to ensure effective test cycles and enhance capabilities, delivering a...

Lead the charge in developing innovative protection solutions for utility distribution systems. Collaborate with clients and teams to enhance safety and reliability while managing multiple projects in...

Lead and support diverse projects for electric utility clients, focusing on distribution protection solutions. Collaborate with teams to enhance safety, reliability, and performance in utility distrib...

Join a team that's dedicated to delivering exceptional field service support for Bioprocess products. In this role, you'll ensure customer satisfaction through installations, repairs, and maintenance...

Elevate broadband connectivity by leading a dynamic engineering team, driving client relationships, and ensuring operational excellence while fostering team growth and innovation in a mission-driven e...

Unlock potential by shaping and delivering AV and meeting room solutions at scale. This role combines technical expertise with project ownership, guiding clients from discovery to implementation while...

Pioneer innovative AI solutions by designing and operationalizing data and features for Human Capital AI products. Collaborate with cross-functional teams to deliver secure, scalable, and reliable AI...

Lead the development of a new business area by leveraging your sales expertise and analytical skills to address complex client challenges. Drive the sales lifecycle from prospecting to negotiation whi...

Shape the future of geospatial solutions by providing expert technical guidance and support to clients and teams. Drive project success through operational excellence, client relations, and innovative...

Lead the charge in designing and analyzing information systems to meet user needs while ensuring compliance with the organization’s architecture. Collaborate with technical teams to develop effective...

Lead the charge in high-quality process design for complex industrial projects, collaborating across disciplines to ensure effective delivery from concept to detail, while driving execution in a dynam...