Support Escalation Engineer Jobs in Charlotte, NC

Join a team that's dedicated to ensuring seamless broadcast software operations globally. You'll provide support, training, and troubleshooting in a dynamic environment, collaborating with engineers t...

Empower customer engagement by leading the design and deployment of innovative contact center solutions. Collaborate with stakeholders to create scalable, AI-driven workflows that enhance operational...

Lead the charge in empowering marketing agencies to integrate affiliate and creator marketing services. Develop comprehensive training and certification programs to enhance agency capabilities and dri...

Optimize application security by designing, implementing, and automating scalable processes, leading technical integrations, and enhancing risk mitigation strategies across diverse environments and te...

Accelerate your career by driving new business in the SLED sector. Own your territory, build strategic relationships, and deliver innovative IT solutions with support from top-tier engineering teams a...

Join a dynamic team as a Senior Customer Success Architect, focusing on AI adoption. Lead complex engagements, design tailored solutions, and drive measurable outcomes for enterprise clients, bridging...

Join a dynamic team to drive sales of AI solutions to community banks and credit unions. Manage the full sales cycle, from pipeline generation to closing, while exceeding quotas in a fast-paced, high...

Drive strategic sales initiatives and expand business within light industrial, hospitality, and retail sectors. Manage full sales process from prospecting to closing while collaborating across teams t...

Join a team that's redefining managed services by leading technical escalations and customer onboarding for voice services. Drive operational excellence and ensure high-quality service delivery across...

Drive success by managing strategic enterprise accounts in the Professional & Business Services sector. Leverage your expertise to enhance client relationships and optimize service delivery through a...

Engage with us to design and automate public cloud environments, leveraging AI workflows. Collaborate in a fast-paced setting to enhance cloud operations and contribute to best practices while providi...

Engineer customer reliability by providing expert technical support for IoT solutions. Collaborate with teams to resolve issues, enhance documentation, and gather feedback, ensuring a seamless custome...

Join a team that's shaping the future of AI by architecting and building intelligent workflows to integrate models and enterprise data into scalable, production-ready solutions that ensure compliance...

Join a dynamic team as a SOC Engineer, where you'll onboard customers into managed security services, configure Microsoft security tools, and ensure reliable telemetry across diverse environments, all...

Empower customer success by leveraging technical expertise and business acumen. Build relationships, optimize implementations, and enhance support experiences while collaborating with internal teams t...

Reimagine customer engagement in the IoT space, driving innovative solutions for small to medium businesses. Leverage your sales expertise to navigate complex negotiations and build lasting relations...

Transform customer IT service requirements into innovative solutions that enhance loyalty and profitability. Lead technical resources in delivering high-quality financial industry solutions while ensu...

Champion customer solutions by rapidly prototyping and deploying AI-driven applications. Collaborate with cross-functional teams to enhance product capabilities and drive adoption, ensuring impactful...

Join a team that's driving growth in unstructured data protection. Leverage your technical expertise to engage with clients, lead discovery, and close deals while collaborating with sales and engineer...

Explore a dynamic sales opportunity where you'll drive enterprise-level transformations by collaborating with clients and partners, identifying opportunities, and closing complex deals to boost our ma...

Drive enterprise-wide network architecture and modernization for mission-critical systems, ensuring security and resilience across hybrid environments. Collaborate on technical designs, implement solu...

Champion customer success by managing relationships, driving revenue growth, and ensuring retention. Collaborate across teams to support clients through international expansion and platform migration...

Lead the charge in quality engineering for critical assessment platforms, driving testing excellence and automation maturity. Collaborate with cross-functional teams to ensure reliability and scalabil...

Join a team that's dedicated to enhancing security design processes, ensuring high-quality project delivery, and collaborating with designers and project managers to drive efficiency in mission-critic...

Innovate your career by leading SaaS modernization projects, enhancing delivery efficiency through AI and automation. Drive customer success by transforming legacy systems into scalable, sustainable s...