Support Escalation Engineer Jobs in Boston, MA

Drive sales enablement initiatives by designing and delivering engaging training programs, collaborating with cross-functional teams to enhance seller productivity and effectiveness across multiple bu...

Deliver robust cloud security solutions by integrating advanced AWS architectures, ensuring compliance with industry standards, and driving DevSecOps practices in a dynamic, collaborative IT environme...

Drive customer satisfaction and technical excellence as a senior NEC support engineer, managing complex voice solutions, mentoring teams, and enhancing mission-critical systems across diverse environm...

Shape innovative solutions by partnering with sales teams to design scalable, client-oriented technologies that enhance business success and ensure seamless implementation and long-term adoption acros...

Lead technical sales engagements for major hyperscale and AI tenants, translating business objectives into scalable data center solutions while collaborating across multiple teams to ensure feasibilit...

Contribute to advanced optical inspection and metrology systems, ensuring performance and reliability. Collaborate across teams, diagnose issues, and enhance complex automated platforms in the semicon...

Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...

Pioneer reliability engineering in a global SRE team focused on government cloud environments. Own platform architecture, develop documentation, and implement high availability practices to enhance ou...

Accelerate progress at a leading cloud security firm by forging key relationships, developing strategic account plans, and collaborating with teams to deliver customized solutions for enterprise clien...

Transform customer experiences by guiding enterprise clients through successful IoT deployments. Collaborate cross-functionally to maximize value and drive advocacy, all while embodying cultural princ...

Transform utility telecom systems by leading innovative multiplexer replacement programs and strategic migration efforts, while providing exceptional engineering expertise and driving project success...

Unlock potential by guiding organizations through digital transformation. You'll design scalable service management solutions, collaborate with diverse teams, and blend architecture with technical lea...

Champion high-quality electrical field services by leading teams, managing complex projects, and ensuring safe operations. Utilize advanced technical expertise to enhance performance across various el...

Optimize client solutions by solving complex technical challenges for major financial institutions. Build expertise within HPR's innovative product suite while delivering exceptional customer service...

Join a team that's dedicated to enhancing customer success through technical insight, resolving complex escalations, and ensuring seamless implementation handoffs. Elevate your expertise by driving pr...

Empower your career by driving customer engagement and revenue growth through strategic sales initiatives. Foster strong client relationships and collaborate with teams to exceed targets in a dynamic...

Drive customer success by integrating diverse cloud infrastructures into Vantage. Collaborate closely with engineering teams to facilitate seamless technical solutions and translate insights into acti...

Innovate client onboarding by executing technical projects across hybrid and cloud infrastructures. Collaborate with teams to ensure excellence in deployments while enhancing client satisfaction and f...

Join a team that’s dedicated to enhancing client support through effective technical troubleshooting, communication, and knowledge management while driving ticket resolution and collaborating with eng...

Support and enhance production processes by managing recovery efforts, troubleshooting issues, and documenting solutions. Collaborate cross-functionally to ensure operational excellence through ITIL p...

Transform client operations by implementing and optimizing PTC Windchill solutions. This remote role requires collaboration with clients to ensure successful delivery within budget and timelines, offe...

Join a team that's shaping the future of healthcare data integration. Lead the technical aspects of client Epic data acquisition, ensuring seamless extraction and delivery of critical information whil...

Join a team that provides technical leadership for innovative browser security solutions, guiding product success across the sales lifecycle while collaborating with sales and engineering to enhance Z...

Shape the future of cloud security by designing and implementing robust controls. Guide integrations in DevOps, perform comprehensive assessments, and mentor teams to reduce risks in AWS and mobile in...

Engage with our dynamic Technical Sales/Support team to enhance product expertise and customer satisfaction, driving innovation while supporting both internal and external stakeholders through effecti...