Support Escalation Engineer Jobs in Boston, MA

Pioneer client engagement by leveraging technical solutions to address business challenges. Collaborate with teams to design custom managed services that enhance operational workflows and deliver comp...

Drive innovation in AI-powered tools by leading a multidisciplinary engineering team. Own the development of scalable, user-centric solutions that empower crime fighters while ensuring high quality an...

Analyze business needs to design, configure, and optimize Epic Professional Billing applications. Collaborate with IT and business teams to deliver solutions, provide support, and comply with best pra...

Unlock potential by leveraging your deep platform engineering expertise to drive multi-stakeholder sales, demonstrating the value of internal developer platforms across complex environments and buildi...

Shape innovative software and hardware solutions by collaborating on designs, identifying system issues, and performing maintenance to ensure top performance and scalability. Take ownership of quality...

Lead the charge in fostering partner engagement and subcontractor coordination to ensure effective workforce management and risk mitigation across projects. Collaborate cross-functionally to maintain...

Empower mission-critical environments by delivering Elastic solutions, guiding architecture and strategy while fostering strong customer relationships and driving maximum product value through tailore...

Transform customer experiences by integrating cloud infrastructures into Vantage. Collaborate with Account Executives to guide clients through technical processes, ensuring seamless integration and va...

Lead revenue growth by positioning service-led solutions for digital infrastructure projects. Collaborate with clients and cross-functional teams to develop tailored proposals and drive efficiency thr...

Empower customer success by delivering impactful solutions through expert guidance in the optimal use of the Splunk platform, addressing technical challenges, and fostering strong partnerships with ac...

Empower advancements as you lead IT/OT engineering projects, guiding teams across diverse technologies while ensuring the success of client-facing initiatives and technical communications. Join us in...

Pioneer innovative solutions and maintain critical software systems in support of the Cyber & Networks Division. Collaborate with multidisciplinary teams, ensuring optimal performance and compliance w...

Join a dynamic team to enhance customer growth in the automotive SaaS sector. Build strong relationships, leverage data insights, and drive customer success while collaborating across teams to shape i...

Advance your career by delivering critical AV solutions onsite, engaging directly with customers and partners. Utilize your expertise in AV over IP technologies while managing diverse projects in fast...

Elevate enterprise security by collaborating with sales to design tailored cybersecurity solutions. Engage C-level executives, lead assessments, and drive transformational initiatives across complex e...

Join a dynamic team to deliver innovative AI solutions, collaborating with experts to integrate cutting-edge technology in enterprise contact centers, enhancing customer experiences through real-time...

Engage with high-profile clients as a trusted partner, driving success through relationship building, strategic solutions, and customer advocacy. Own the full customer lifecycle, ensuring top-notch ex...

Inspire transformation at large enterprises by architecting cybersecurity strategies that align technical solutions with business outcomes, leveraging your expertise in SecOps, Zero Trust, and cloud s...

Lead the charge in enhancing Zero Trust Browser solutions through technical expertise and strategic product ownership, fostering collaboration with sales and engineering to drive customer success and...

Join a team that provides technical leadership for innovative browser security solutions, guiding product success across the sales lifecycle while collaborating with sales and engineering to enhance Z...

Unlock potential by providing expert strategic communications to enhance Veteran outreach and behavioral health awareness through targeted, large-scale campaigns for the Office of Suicide Prevention w...

Advance global technical support by driving product transition, providing expert troubleshooting, collaborating cross-functionally, and developing knowledge resources to enhance service capabilities a...

Join a team that's driving advanced AI solutions, mentoring developers, and implementing robust full-stack features across Cisco’s product ecosystem while collaborating with diverse technologies and t...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Empower embedded systems security through innovative research and prototype development. Collaborate across disciplines to defend against emerging threats and enhance national security while leading i...