Support Escalation Engineer Jobs in Boston, MA

Champion the onboarding journey for enterprise clients, managing 50+ complex implementations. Leverage strong relationship skills to drive customer success and cross-functional collaboration while del...

Engage with clients to ensure seamless management of Charles River IMS systems, providing expert support and fostering strong relationships. Collaborate with cross-functional teams while delivering to...

Engage your technical expertise as you lead engineering solutions, enhancing network reliability and customer satisfaction while mentoring peers and supporting managed services across diverse platform...

Champion the evolution of data solutions by leading a dedicated team, integrating technical and business needs to drive impactful outcomes for federal clients in the high-priority DHS sector...

Join us in empowering education with data-driven solutions. Leverage your expertise to collaborate with stakeholders, influence educational policies, and deliver impactful analytics that drive student...

Transform the sales enablement function by designing content, training, and tools to empower go-to-market teams for success. Own the sales playbook and onboarding experience, evolving into a leadershi...

Join a team that's driving growth through strategic partnerships in the Public Sector. You will lead the execution of joint go-to-market strategies, elevate sales efforts, and coordinate with cross-fu...

Join a team that's driving multi-million-dollar revenue growth by managing complex enterprise accounts across North America. Leverage strategic partnerships to deliver high-value solutions and influen...

Transform business opportunities as a Regional Datacom Specialist, driving growth and managing key accounts in the Datacom sector. Engage customers, optimize sales processes, and deliver tailored solu...

Join a team that's focused on driving business growth in the Datacom sector, managing key accounts while selling innovative Network Cabling and Data Center solutions. Engage customers, enhance relatio...

Lead efforts to enhance cybersecurity measures for complex defense systems, ensuring adherence to DoD standards. Collaborate with diverse teams in a fast-paced environment to implement, manage, and su...

Lead the charge in maximizing service delivery by managing a team of Customer Service Engineers, driving operational excellence, and ensuring exceptional customer satisfaction through strategic engage...

Drive innovation in threat detection by leveraging AI and automation. Collaborate with security teams to enhance detection capabilities, optimize risk mitigation strategies, and improve response times...

Transform enterprise sales efforts in a dynamic environment, leading strategic engagements with large organizations. Leverage partnerships and execute a robust go-to-market strategy to exceed revenue...

Champion customer success as you lead strategic Guidewire engagements, ensuring project excellence and alignment with client objectives while fostering strong relationships and driving revenue growth...

Analyze and resolve technical issues for finance clients, enhancing support for trading and investment operations while fostering development and process improvement within the team...

Lead the charge in enhancing quality assurance through automated testing, ensuring robust enterprise system performance and precision in financial processes while collaborating with cross-functional t...

Transform workforce identity and access management by leading engineering efforts, ensuring secure and efficient operations while driving strategic initiatives that enhance user experience and operati...

Lead and drive sales initiatives in the process control sector, fostering customer relationships and collaborating with teams to deliver tailored solutions that enhance operational performance and saf...

Lead the charge in optimizing internal IT systems to enhance security, streamline processes, and improve employee experiences as the organization scales. Blend technical expertise with automation to s...

Elevate security measures by designing and developing crucial security protocols for content delivery systems, impacting Netflix's streaming services and infrastructure across the globe. Collaborate w...

Drive municipal utility growth by leading complex sales cycles, building relationships, and managing the full sales process from outreach to contract. Leverage strong business acumen and forecasting s...

Join our dynamic team as a technical expert, bridging customer needs with our product's capabilities. You'll lead onboarding, drive product adoption, and provide expert guidance to ensure customer suc...

Engage customers by delivering technical expertise and sales support for large projects. Drive product growth through effective communication and collaboration with sales teams, ensuring outstanding p...

Engage with leading-edge research teams to develop, deploy, and optimize software solutions, advancing collaborative systems across diverse environments and enriching open-source projects while foster...