Support Escalation Engineer Jobs in Austin, TX

Elevate your career by owning the end-to-end product marketing strategy for the EMS market. Collaborate cross-functionally to drive growth, enhance messaging, and empower sales, while leveraging your...

Empower customers as a Senior Technical Support Engineer, solving complex technical issues with modern tools while enhancing user experience, collaborating with engineering, and shaping innovative sup...

Lead the charge in transforming customer integrations by driving technical discovery, scoping complex implementations, and ensuring successful onboarding for high-stakes accounts. Collaborate closely...

Take ownership of automating workflows across teams by building AI agents using Claude and Microsoft Copilot. Collaborate with various departments to identify automation opportunities, ensuring securi...

Engage in strategic leadership for Engineered Solutions, driving customer satisfaction and financial growth. Oversee pipeline development and execution, ensuring compliance with technical specificatio...

Empower Federal agencies by architecting and delivering AI-assisted software solutions. Responsible for client engagement, technology integration, and ensuring that production-ready solutions meet ope...

Transform public-sector technology sales by developing strategic relationships, driving growth, and delivering tailored solutions to State, Local Government, and Education customers. Collaborate with...

Engage with C-Level Executives to drive client retention and growth. Oversee complex sales processes within a territory of Large Enterprise clients, ensuring maximum value delivery and identifying new...

Advance client success by providing technical guidance and support for Ping solutions. Collaborate across teams to ensure seamless implementation and ongoing optimization, fostering strong relationshi...

Engage as a key member of a high-growth team driving technical sales and solutions. Influence customer success through in-depth product knowledge and presentations, while collaborating closely with Sa...

Drive customer success by optimizing technical adoption of the AIOps platform, ensuring enterprise clients achieve measurable outcomes through strategic partnerships and expert guidance in incident ma...

Unlock your potential by leading data initiatives and shaping insights through collaboration with stakeholders. Drive innovative BI solutions, ensuring clarity and reliability in analysis, while guidi...

Empower global security by leading forensic investigations and incident response engagements. Collaborate with partners and clients to deliver high-quality results, ensuring alignment and effective co...

Join a team that's dedicated to elevating client support standards. You'll troubleshoot complex issues, foster client relationships, and collaborate with developers to enhance product documentation an...

Drive the strategy and roadmap for Bot Management solutions, ensuring alignment with customer needs and market trends. Collaborate with cross-functional teams to innovate and deliver effective cyberse...

Unlock your potential by leading the technical delivery of workforce applications. Collaborate with teams to enhance productivity through automation, AI, and integrations, ensuring secure and efficien...

Lead the charge in enhancing security for a complex federal platform, safeguarding cloud infrastructure and sensitive data. Collaborate within an Agile team to design, implement, and automate robust s...

Shape the future of cloud-native cybersecurity by driving reliability and scalability initiatives across product engineering teams, enhancing foundational libraries and services that empower our missi...

Lead the charge in enhancing system reliability and scalability by architecting foundational services and libraries. Collaborate with product teams to drive impactful engineering solutions that protec...

Lead the charge in building resilient cloud-native systems, collaborating across teams to enhance service reliability and scalability while eliminating failure points through hands-on engineering and...

Transform cybersecurity architecture for a large federal program. Lead the integration of security controls across various platforms and systems, ensuring compliance with federal standards while drivi...

Take ownership of defect reduction initiatives in a dynamic manufacturing environment, driving yield and performance improvements through cross-functional collaboration, data analysis, and strategic i...

Join us to drive the release management lifecycle, coordinating complex software deployments across multiple platforms while enhancing tooling and quality in a fast-paced environment...

Lead the charge in transforming enterprise networking solutions by leveraging your expertise in cloud, automation, and security. Drive innovation through strategic design and implementation of scalabl...

Empower innovation by developing scalable solutions for network device management. Collaborate with global teams to enhance frameworks that streamline operations across fulfillment centers, ensuring e...