Support Escalation Engineer Jobs in Austin, TX

Empower your career with a role ensuring customer satisfaction through technical support, troubleshooting, and expert knowledge of server systems. Work collaboratively in a fast-paced environment to u...

Unlock potential by leading the optimization of advanced hardware accelerators, focusing on AI performance. Shape a transformative practice that delivers top-tier solutions across ML frameworks and in...

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

Support the successful implementation and operation of AI solutions for partners. Collaborate cross-functionally to optimize technical onboarding and troubleshoot issues. Elevate partner experience th...

Innovate cloud solutions for the Naval Sea Systems, enhancing AWS services through automated deployment, maintenance, and troubleshooting, while collaborating in a dynamic Agile engineering team to ma...

Join our team to provide exceptional technical support, troubleshoot complex challenges, and enhance user experience in a low code & AI environment. Shape a best-in-class support team and contribute t...

Analyze and optimize server solutions while ensuring exceptional customer support and technical guidance. Collaborate across teams to drive innovative results in an evolving infrastructure landscape...

Join a dynamic team to empower channel partners with technical expertise, enabling them to effectively sell and deploy innovative solutions. Collaborate cross-functionally to drive partner growth and...

Join a team that's redefining public sector sales, focusing on strategic customer engagement and collaboration to drive growth across North America. This role offers a chance to shape a thriving terri...

Drive an advanced offensive security program by executing engagement strategies that assess risks across applications, networks, and cloud environments, while mentoring teams and enhancing security to...

Join a team that's dedicated to solving complex power system challenges. As an engineer, you'll provide technical solutions and enhance your skills through a structured development program that prepar...

Champion customer success by providing expert technical support and guidance. You'll lead case management, troubleshoot complex issues, and enhance clients' Salesforce experience while collaborating w...

Pioneer the architectural direction and engineering for secure identity solutions while leading cross-functional teams. Dive into SSO development, establish AI practices, and mentor engineers for exce...

Empower your career by joining our global security team, providing technical support and proactive solutions to enhance customer security postures through timely issue resolution and innovative securi...

Join a team that's shaping the future of cybersecurity in healthcare by leading assurance activities, managing risks, and championing compliance throughout the product life cycle while collaborating w...

Transform the quality assurance landscape by executing tests, managing defects, and ensuring the successful delivery of ServiceNow platform enhancements in an Agile environment while collaborating acr...

Transform life safety systems for semiconductor manufacturing by leading technical design, installation, and operational compliance. Ensure adherence to stringent safety standards while collaborating...

Transform critical safety infrastructure through expert engineering of Toxic Gas Monitoring Systems, ensuring compliance with stringent standards while enhancing operational reliability in advanced se...

Lead the charge in enterprise recovery during cyber incidents, designing and executing efficient restoration strategies. Collaborate with senior stakeholders, ensuring clarity in complex decision-maki...

Drive business intelligence innovation by collaborating with customers to uncover insights, manage technical presales processes, and deliver tailored solutions, all while being a trusted advisor throu...

Transform IT operations as a key contributor to our observability & reliability team. Utilize advanced monitoring tools and AI practices to enhance system performance, drive incident response, and ens...

Drive security engineering initiatives by developing solutions for vulnerabilities and system constraints while fostering relationships with stakeholders to achieve consensus and drive positive outcom...

Elevate customer experiences by leading technical sales processes and solution design while translating complex cybersecurity challenges into measurable business outcomes across diverse environments...

Elevate your career by driving technical wins through enterprise deals, engaging with clients post-sale, and collaborating across teams to ensure outstanding service and competitive displacement in la...

Transform security operations by creating scalable campaigns and implementing automated solutions to enhance compliance and risk management across a vast technological landscape while collaborating wi...