Support Escalation Engineer Jobs in Austin, TX

Drive software solutions by analyzing issues and collaborating with teams to improve CRM products, enhancing performance and user experience while ensuring effective consultation and optimal configura...

Shape the future of cloud services by managing operational relationships and enhancing vendor support. Drive efficiency through GenAI solutions in a thriving, fast-paced environment while ensuring hig...

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Join a dynamic team to optimize the reliability and scalability of a large-scale security platform, ensuring observability and automated response across complex pipelines while driving systemic improv...

Join our team as a Senior Application Support Engineer to ensure seamless operations and drive continuous improvements. You'll optimize business applications, facilitate transitions, and enhance servi...

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Drive platform reliability as a Site Reliability Engineer, optimizing and managing our cloud infrastructure to ensure performance, availability, and innovative solutions across AWS and Kubernetes...

Join a team that's paving the way in systems engineering for global communications. Contribute to innovative modeling projects, collaborate with experts, and ensure mission success through meticulous...

Shape the future of public safety by leveraging your technical expertise in sales. Collaborate with diverse teams to provide tailored solutions that enhance emergency communication systems, driving ef...

Lead the charge in deploying complex server and cloud solutions. Collaborate with stakeholders to enhance infrastructure and automate processes, ensuring high-quality service delivery to clients while...

Lead strategic enterprise solution engagements, guiding digital transformations and shaping deal strategies. Collaborate with executive stakeholders and cross-functional teams to deliver value-driven...

Elevate sales effectiveness by engaging customers through technical expertise. Collaborate with account executives to showcase solutions that address their needs and drive business value, fostering st...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Manage the post-implementation operations of the ServiceNow CAM Module, leading a centralized support team and ensuring service delivery, coordination, and continuous improvement across stakeholder gr...

Transform data center infrastructure by leading design, deployment, and maintenance of systems in hybrid environments. Ensure high availability and performance while collaborating with teams to suppor...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Join a dynamic team to drive technical sales, support senior sellers, and enhance customer experiences by leveraging strong storytelling, advanced integrations, and project management skills for impac...

Shape the future of technology as a Sr Sales Engineer, leading pre-sales efforts and technical strategies for Azure and Modern Work solutions. Foster relationships and ensure solution integrity across...

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

Elevate the reliability and performance of a mission-critical platform by driving DevOps automation and best practices, collaborating cross-functionally to ensure system scalability and efficiency in...

Drive customer satisfaction as a Product Support Engineer, resolving technical issues while enhancing our security and identity solutions. Collaborate with Product and R&D teams to influence product d...

Lead innovative solutions in the dynamic Public Sector. Collaborate with customers and teams to enhance experiences with Salesforce's cutting-edge technology. Join a results-driven environment to tran...

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

Shape customer success through innovative cloud solutions, ensuring seamless integration and enhancing performance, security, and scalability while building trustful relationships and managing multipl...