Support Escalation Engineer Jobs in Alexandria, VA

Optimize service delivery by managing SLA evaluations, metrics implementation, and cross-functional team coordination to ensure exceptional program performance and customer satisfaction...

Unlock potential by joining a dynamic team of experts as a Network Engineer SME, where you'll ensure the stability and performance of secure data networks, troubleshoot issues, and implement cutting-e...

Join us as the key technical liaison for customers, ensuring optimal use of our innovative security platform. Collaborate across teams to enhance customer experience and drive solutions in a dynamic B...

Join a team that's driving innovation in the security industry. In this key sales role, you'll build relationships and support the sales cycle with technical guidance, engaging directly with clients t...

Tackle diverse technical writing projects, create polished communications, and support program documentation, ensuring clarity and precision in executive-level task management for enhanced decision-ma...

Deliver cutting-edge AI security architecture by designing robust frameworks that ensure safe deployment of AI technologies while integrating security across all initiatives, collaborating with divers...

Engineer resilient Microsoft cloud environments ensuring security and scalability. Provide advisory support in Azure, M365, and Security platforms while implementing Zero Trust principles and complian...

Analyze telecom expenses, validate invoices, and ensure accuracy by identifying cost savings opportunities. Collaborate with clients to support operational excellence initiatives and reporting, gainin...

Elevate your career by supporting enterprise network infrastructure, from design to implementation. Bring your expertise in routing protocols, cloud networking, and SD-WAN to enhance performance, reli...

Tackle complex physical security challenges as a hands-on lead in a dynamic support team, prioritizing technical cases and driving team performance while leading development and operational efficienci...

Lead growth initiatives by owning the full sales cycle and engaging C-level executives in consultative conversations. Drive strategic pipeline creation and deliver results through strong territory man...

Take ownership of pre-sales initiatives by providing expert technical guidance, architecting tailored solutions, and effectively communicating with stakeholders to drive the success of Workers' Compen...

Advance your career with a pivotal role, implementing security controls and ensuring compliance. Collaborate across teams to address vulnerabilities, enhance system security, and support the delivery...

Shape the future of network and cybersecurity by managing infrastructure enhancements and support while ensuring system performance and compliance with evolving technology standards and policies...

Provide comprehensive technical support for systems and network troubleshooting while mentoring junior staff and ensuring efficient operation of cloud infrastructure. Engage with users to resolve issu...

Develop your expertise in technical support as you troubleshoot network, desktop, and systems issues. Engage with users worldwide, ensuring cloud infrastructure reliability, while mentoring less-exper...

Join a team that's pivotal in optimizing executive operations, managing complex schedules, and facilitating comprehensive support services while fostering seamless communication within a high-visibili...

Architect modern services that enhance a critical production platform while ensuring stability and reliability of legacy systems through careful, incremental modernization and pragmatic engineering pr...

Champion security by implementing and validating controls across delivery, ensuring compliance and risk reduction. Collaborate with teams to document processes and perform remediation while maintainin...

Join a dynamic team to enhance agency modernization by streamlining IT infrastructure and implementing state-of-the-art solutions while collaborating with stakeholders to improve policies and practice...

Innovate as a critical member of a collaborative team, driving the design and development of scalable backend systems and AI-driven solutions that enhance product offerings and streamline integration...

Join a team that's pivotal in facilitating high-visibility test events, ensuring seamless communication across Government teams and vendors. Drive coordination, monitor progress, and provide critical...

Champion the success of complex test events by expertly coordinating communication between Government and vendor teams, ensuring issues are swiftly resolved to maintain project timelines and quality s...

Partner with us to enhance cybersecurity by managing vulnerabilities across a vast network. Drive compliance and validation activities, ensuring the security of critical systems supporting over 120,00...

Contribute to systems engineering initiatives by collaborating with SMEs, developing artifacts, and ensuring compliance for analyst tools. This role demands analytical skills to drive project success...