Support Escalation Engineer Jobs in Alexandria, VA

Drive software solutions by analyzing issues and collaborating with teams to improve CRM products, enhancing performance and user experience while ensuring effective consultation and optimal configura...

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Champion federal cybersecurity by mastering SIEM operations, log management and threat detection. Join a dynamic team dedicated to enhancing national security through vigilant monitoring and incident...

Engage in critical systems engineering efforts, leveraging over a decade of expertise to guide complex projects and collaborate with diverse stakeholders, ensuring successful execution and delivery of...

Lead the charge in shaping innovative technical solutions and engagement strategies. Collaborate with customers to solve complex challenges, design tailored architectures, and drive successful outcome...

Champion security solutions by analyzing network integrity and mitigating risks. Collaborate with cross-functional teams to enhance detection capabilities and respond to security incidents, contributi...

Join our team as a Senior Application Support Engineer to ensure seamless operations and drive continuous improvements. You'll optimize business applications, facilitate transitions, and enhance servi...

Lead the charge in managing enterprise collaboration systems, ensuring operational excellence across Microsoft Teams Rooms and Cisco Webex. Collaborate globally to enhance connectivity and productivit...

Unlock your potential in this dynamic role, leveraging 20+ years of systems engineering expertise to drive impactful solutions for the intelligence community while navigating complex legal frameworks...

Optimize customer success by operationalizing the Tanium platform, solving complex issues, and enhancing security and compliance through effective technical collaboration and communication in enterpri...

Lead the charge in systems engineering excellence, leveraging 15+ years of experience to innovate and deliver high-quality solutions within a dynamic environment that supports national security initia...

Unlock potential by supporting system integration and design tasks with collaborative teams, validating systems, and ensuring seamless data flows across SIGINT systems and components...

Empower collaboration and innovation by supporting systems integration tasks, engaging with counterparts, and ensuring seamless dataflows within complex projects. Drive operational excellence in a dyn...

Lead the design and implementation of complex systems, ensuring stakeholder alignment and project success through effective communication and engineering expertise. Collaborate with cross-functional t...

Join us in maintaining and enhancing system infrastructures, integrating cutting-edge technologies, and ensuring robust cybersecurity measures. Collaborate with teams to deliver high-performance solut...

Analyze cyber incidents, devise mitigation plans, and ensure rapid restoration of services while supporting critical government operations in a dynamic environment. Collaborate with teams to enhance c...

Elevate mission-critical support as the Senior Tier-3 Analyst, tackling complex incidents within the War Data Platform's AI initiatives. Build technical capabilities across teams while ensuring operat...

Join a team that's driving innovation in data operations! You'll provide expert engineering support, investigate incidents, and enhance enterprise data services within a critical defense initiative, e...

Drive excellence in enterprise data operations by providing tier-3 engineering support, resolving complex technical issues, and ensuring reliability across the War Data Platform. Collaborate with cros...

Take ownership of tier-3 engineering support for the War Data Platform. Ensure reliability and resolve complex data issues while collaborating with cross-functional teams to enhance data services and...

Transform enterprise endpoint security within a mission-critical DoD environment. Lead the deployment and optimization of security solutions while ensuring compliance and resilience across diverse IT...

Join us to provide exceptional technical support for complex software issues, driving customer satisfaction while collaborating across teams to enhance product reliability and efficiency in a dynamic...

Build expertise by enabling partners with technical training, driving security architecture designs, and overseeing successful sales engagements to elevate security solutions in complex environments a...

Join a team that empowers education through innovative SaaS solutions. Drive new business sales by cultivating relationships with C-suite executives, strategizing client engagements, and advising on I...

Join a dynamic team driving innovation in secure networking solutions for Federal/National Security clients. Utilize your pre-sales expertise to design and present cutting-edge technologies while buil...