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1,000+ Support Escalation Engineer Jobs in Alameda, CA
$ Average salary: 164,885Principal Product Manager - Threat Detection Engine and Content (Hybrid)
2 weeks agoShape the future of threat detection by leading a technical team to develop innovative security solutions and interface with cross-functional experts, driving product strategy and execution for a cutting-edge cybersecurity platform.Requirements: BA/BS in relevant field, 5+ years product management experience, strong communication skills.Principal Product Manager - Threat Detection Engine and Content (Hybrid)
2 weeks agoTransform security solutions by leading product strategy, collaborating with cross-functional teams, and driving innovation in threat detection technologies to enhance enterprise protection.Requirements: 5+ years in product management; BA/BS required, MS preferred; cloud security knowledge.Account Executive, Existing Accounts
1 week agoJoin us to drive expansion and renewals within our existing account base. You'll collaborate with Customer Success Managers to optimize revenue, enhance customer engagement, and achieve strategic growth initiatives through strong relational leadership.Requirements: 3+ years in Account Management/Sales; proficiency in CRM tools.
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Forward Deployed Engineer (AI and Automation)
$120K — $150K *US-AnywhereRemote in United States2 weeks agoTackle high-stakes business challenges by embedding AI-driven solutions with cross-functional teams, transforming manual processes into performance-enhancing architectures.Requirements: 5+ years in engineering, strong Python/AWS skills, knowledge of AI tools.Customer Success Manager
$76K — $95K *US-AnywhereRemote in United States3 days agoJoin a team that's dedicated to enhancing customer success by building strong relationships, analyzing data trends, and providing technical support to ensure optimal utilization of solutions while advocating for customer needs.Requirements: 4+ years in Customer Success, IT systems experience, CRM familiarity.Enterprise Account Executive (EST or CST)
$100K — $150K *US-AnywhereRemote in United States3 weeks agoEmpower your career by driving significant revenue growth through strategic partnerships with top marketing executives. Lead complex deal cycles and exceed ambitious targets while shaping the future of customer acquisition in a fast-paced SaaS environment.Requirements: 6+ years B2B SaaS experience; proficiency in Salesforce; 4-year degree.Director, Technical Marketing Engineering
1 week agoShape the future of wireless networking by leading a technical marketing team. Drive innovation, collaborate across functions, and elevate customer success through advanced strategies and technological insights in the wireless domain.Requirements: Bachelor's in Science/Engineering; 15+ years IT experience; 5+ years TME.Director, Technical Marketing Engineering
1 week agoJoin a team that's driving innovation in wireless networking. As a Director, you will lead technical marketing efforts, collaborating across functions to shape strategies, explore new technologies, and elevate customer success in a dynamic environment.Requirements: Bachelor's degree and 15+ years IT experience; 5 years as TME or leader.Members who searched for Support Escalation Engineer, also searched for:
Enterprise Solution Consultant - Partner Solutions
$93K — $218K *US-AnywhereRemote in United States3 weeks agoAdvance cloud contact center solutions with strategic partners, serving as a trusted technical advisor. Drive discovery, demos, and training while translating complex needs into effective solutions for enterprise customers.Requirements: BA/BS or equivalent experience; sales, consulting, and tech expertise required.Senior Manager, Cybersecurity
2 weeks agoEmpower teams to enhance production security by integrating advanced practices, leading incident response, and driving automation. Collaborate with operations and engineering for measurable outcomes in cloud and hybrid environments.Requirements: 10+ years in cybersecurity; 5+ years leading security ops; scripting skills.Senior Engineer Automation Quality- API & Data Mastering
$87K — $123K *US-AnywhereRemote in United States3 weeks agoJoin a team that's focused on developing scalable automation frameworks for API and data-driven applications, ensuring robust testing strategies and high-quality systems across complex data flows and integrations in a dynamic environment.Requirements: Bachelor's in IT; 6-8 years testing exp; 3-4 years automation; JavaSenior Product Enablement Manager
$120K — $150K *US-AnywhereRemote in United StatesReposted 1 week agoElevate enablement at our company by designing impactful training programs that enhance product understanding, drive adoption, and enable the GTM teams to engage customers effectively, all while closely collaborating across functions and iterating based on feedback.Requirements: 8-10 years in enablement; expertise in curriculum design and LMS tech.Field Sales Engineer
1 week agoManage key relationships with a major hyperscale data center client, driving growth through technical sales and collaborative solutions. Showcase your expertise in account strategy and technical discussions, while enhancing customer satisfaction.Requirements: Bachelor's in engineering or business; experience in technical sales or engineering.Channel Solutions Engineer -- Nationals
$125K — $260K *US-AnywhereRemote1 week agoAccelerate partner growth at our channel by empowering solutions integration and VAR communities with training, best practices, and strategic support, ensuring successful adoption of innovative technology solutions and driving collaborative success.Requirements: Bachelor's degree in relevant field; 5+ years AV/IT experience; industry certifications preferred.Firmware Engineer - IoT
1 week agoTransform embedded systems with your expertise in firmware design and debugging. You'll integrate firmware with hardware, manage communication protocols, and ensure quality and performance. Collaborate with cross-functional teams from concept to production.Requirements: B.S. in E.E./C.E., 1-3+ years experience, C/C++, embedded Linux, RTOS.Senior Kubernetes Platform Engineer / Technical Lead
TodayUnlock potential by leading the design and implementation of scalable Kubernetes platforms, enhancing cloud-native infrastructures while mentoring engineers and driving key strategic initiatives within the organization.Requirements: 8+ years in engineering, 5+ years Kubernetes, expertise in Terraform, Golang.Sr. Alliance Director, AI GTM
$150K — $200K *US-AnywhereRemoteReposted 3 days agoDrive strategic GTM initiatives by forging impactful AI partnerships, shaping collaboration with industry leaders, and achieving measurable outcomes in a dynamic environment, while leveraging your expertise and established relationships in the Cloud and AI sector.Requirements: 10+ years in business dev, strong GTM fluency, deep AI knowledge, MBA preferred.Customer Success Manager - SMB
$80K — $96K *US-AnywhereRemote in United States1 week agoBuild strong relationships with small and mid-market district accounts, ensuring customer success and product value through effective management and strategy. Collaborate cross-functionally to optimize customer experiences and drive renewals.Requirements: 3+ years in customer-facing role, BOCES experience, education tech background preferred.Software Engineering Technical Leader- Datapath
YesterdayJoin a team that's revolutionizing networking solutions by architecting, designing, and developing cutting-edge software for core and edge routing systems, enabling next-gen capabilities to support AI/ML workloads across global networks.Requirements: 12+ years in EE/CS; strong C/C++/Python; hardware and Linux expertise.Engineering Manager, AI Product Engineering - US Remote
$130K — $180K *US-AnywhereRemote in United States1 week agoJoin us to lead a team of engineers in creating innovative AI-powered tools that enhance user experience, from concept to scalable production. Collaborate across disciplines to redefine software interactions and drive impactful product initiatives.Requirements: 5+ years software engineering & 2-5+ years management experience required.Senior Lead, Demand Generation
$100K — $130K *US-AnywhereRemote in United States2 days agoLead targeted account-based marketing efforts to drive pipeline growth and engagement. Collaborate with Sales and marketing teams to execute multi-channel campaigns focused on strategic enterprise accounts, ensuring alignment with revenue goals.Requirements: 4-6 years B2B demand generation; ABM; strong project management skills.Brand & Communications Manager
3 weeks agoEmpower our brand narrative as a Communications Manager, shaping media presence, engaging with thought leaders, and driving impactful stories in AI and enterprise space while building a strong communications strategy for growth.Requirements: 7+ years in B2B software/ AI comms, strong writing skills, and media relations.Director of CRM
$120K — $150K *US-AnywhereRemote in United States1 week agoLead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful analytics for informed decision-making.Requirements: Bachelor's degree, 7-10 years CRM experience, 3-5 years leadership role.Sr. Customer Success Manager - Enterprise (West)
$112K — $142K *US-AnywhereRemote in United States2 days agoDrive customer satisfaction and growth by managing enterprise accounts. Be the expert in guiding customers, enhancing engagement, and ensuring they realize full value from solutions throughout their lifecycle, fostering retention and success.Requirements: 3+ years in Customer Success or Account Management; Bachelor's degree or equivalent.Strategic Account Executive, Life Sciences
Reposted 2 days agoAccelerate growth at the intersection of AI and life sciences, leveraging your enterprise sales expertise to secure strategic partnerships with pharmaceutical and biotech firms. Drive revenue, refine methodologies, and enhance AI applications for users.Requirements: Bachelor's degree; 5+ years sales experience in life sciences; strong communication skills.
Top job titles hiring in Alameda, CA
- Enterprise Account Executive jobs
- Senior Software Engineer jobs
- Software Engineer jobs
- Account Executive jobs
- Senior Systems Engineer jobs
- Technical Support Engineer jobs
- Senior Customer Success Manager jobs
- Automation Engineer jobs
- Staff Software Engineer jobs
- Senior Account Executive jobs
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FAQ About Support Escalation Engineer Jobs in Alameda, CA
What does a Support Escalation Engineer do?
A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.
What skills are required for a Support Escalation Engineer?
Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.
What qualifications are needed to become a Support Escalation Engineer?
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.
Does Ladders have Support Escalation Engineer jobs that pay over $100K?
Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100K and above.