Find Your Next Support Escalation Engineer Job on Ladders
Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles …
1,000+ Support Escalation Engineer Jobs in Memphis, TN
Sr. Sales Engineer
$120K — $160K *US-AnywhereRemote1 month agoElevate business relationships by showcasing solutions and insights while driving customer outcomes. Collaborate with partners and deliver compelling demonstrations to enhance sales success and industry presence through thought leadership.Requirements: 10+ years of experience, industry certs like CISSP or AWS, strong presentation skills.Product Support Engineer
$80K — $120K *US-AnywhereRemote in United States3 weeks agoLaunch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologies to elevate user satisfaction.Requirements: 1+ year engineering experience, SQL, backend language, communication skills.Account Executive (SLED) - Southeast
$80K — $120K *US-AnywhereRemote in United States1 month agoTake ownership of public sector accounts to drive cybersecurity sales growth. Leverage strategic insights and consultative selling to build lasting relationships and close deals in the Southeastern region, creating value for diverse clients.Requirements: Bachelor's degree; 5+ years sales experience; cybersecurity expertise; CRM savvy.
Get all you need to secure your next interview
Senior Engineering Partner Manager
$126K — $198K *US-AnywhereIn-PersonReposted 2 weeks agoElevate your career by collaborating with partners to optimize technical integration strategies, ensuring seamless performance across Red Hat Ecosystem platforms and driving successful joint solutions for enterprise-grade customer outcomes.Requirements: Bachelor's in Computer Science, 5 years in technical support, OpenStack, Kubernetes.Enterprise Account Executive - US
$200K — $280K *US-AnywhereRemote in United StatesReposted 2 days agoLead growth initiatives by owning the full sales cycle and engaging C-level executives in consultative conversations. Drive strategic pipeline creation and deliver results through strong territory management for mid-market and enterprise accounts.Requirements: 6-10 years B2B sales experience; knowledge of SaaS; skills in pipeline generation.Principal Customer Success Manager, Technical
$120K — $150K *US-AnywhereRemote in United States2 weeks agoAdvance customer satisfaction as a Principal Customer Success Manager, driving engagement and growth for high-value accounts through strategic partnerships and technical expertise. Collaborate across teams to enhance client outcomes and product adoption.Requirements: 5+ years in customer success; technical acumen; strong communication skills.Software Engineer
$132K — $177K *US-AnywhereRemote in United States1 week agoArchitect modern services that enhance a critical production platform while ensuring stability and reliability of legacy systems through careful, incremental modernization and pragmatic engineering practices.Requirements: 7-10+ years in software engineering; experience with microservices, AWS, CI/CD.Senior Go Engineer
$120K — $150K *US-AnywhereRemote2 weeks agoInnovate as a critical member of a collaborative team, driving the design and development of scalable backend systems and AI-driven solutions that enhance product offerings and streamline integration processes.Requirements: 5+ years backend dev, Go expert, Kubernetes, cloud-native, English B2+Members who searched for Support Escalation Engineer, also searched for:
Senior Software Engineer - AWS
$120K — $150K *US-AnywhereRemote in United States1 month agoElevate healthcare interoperability by designing and building robust APIs for secure patient data retrieval. Collaborate with a remote team to solve complex challenges and influence architectural decisions, all while leveraging AI-assisted tools.Requirements: 6+ years software dev experience, strong .NET & FHIR proficiency, AWS/AzureSr. Sales Enablement Specialist
$90K — $120K *US-AnywhereRemote in United StatesReposted 1 week agoJoin a team dedicated to enhancing sales learning and development. As a key player, you'll design training strategies, facilitate education programs, and collaborate with sales leaders to drive exceptional performance across regions.Requirements: Bachelor's degree; 7+ years experience in sales; strong facilitation skills.Technical Support Team Lead
$95K — $110K *US-AnywhereRemote in United States3 days agoEmpower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innovation in support operations.Requirements: 5+ years tech support experience; 2+ years in leadership; Bachelor's degree.Area Sales Manager - Enterprise Resiliency and Security
$160K — $170K *US-AnywhereIn-PersonReposted 2 weeks agoShape the future of enterprise sales by leading a high-performing team focused on driving new growth. Foster talent, strategize market opportunities, and elevate performance through continuous coaching and engagement in a dynamic environment.Requirements: Bachelor's + 5 years sales leadership or 8 years sales experience.Staff Engineer, Tech Lead
$120K — $160K *US-AnywhereRemote in United States3 weeks agoLead, mentor, and contribute to engineering excellence while managing a team of engineers. Spearhead complex software projects across diverse tech stacks and drive technical solutions that deliver value to users and stakeholders alike.Requirements: 8+ years software development, 2-3 years management, strong tech stack experience.Sr Engineer - BizApps
$130K — $217K *US-AnywhereRemote in United States2 weeks agoTransform customer experiences by leading end-to-end systems engineering solutions. Collaborate with cross-functional teams to create reliable, scalable backend services and modern frontend applications, integrating AI to enhance productivity.Requirements: 5+ years in software engineering; expertise in React/Angular, Java, Python, APIs.GTM Enablement Manager, Product
$150K — $190K *US-AnywhereRemote in United StatesReposted 1 week agoLaunch impactful enablement strategies to elevate customer-facing teams' understanding of complex technical products, fostering effective communication and driving sales success through targeted learning and curriculum development.Requirements: 5+ years in product enablement; technical literacy; sales knowledge; strong communicator.Training & Enablement Lead
$90K — $120K *US-AnywhereRemote in United States2 weeks agoLead the charge in enabling successful SAP S/4HANA adoption through engaging training and robust stakeholder collaboration. Ensure business readiness by transforming complex content into practical learning materials and delivering impactful training.Requirements: 5+ years ERP training experience; SAP hands-on experience; strong communication skills; proficiency with training tools.Senior Azure Engineer
$120K — $150K *US-AnywhereRemote1 week agoTransform CI/CD processes while managing Azure Cloud workloads and automation. Collaborate with development teams to enhance infrastructure, optimize performance, and ensure seamless release cycles, fostering innovative solutions in a dynamic environment.Requirements: Proven Azure expertise, CI/CD experience, Python scripting, and strong communication.Senior Model Based System Engineer
$89K — $148K *US-AnywhereRemote in United StatesReposted 4 days agoTransform your career by leading model-based systems engineering efforts, guiding a team of modelers in architecting solutions for Navy systems. Leverage MBSE expertise to innovate and drive customer success in a collaborative, remote environment.Requirements: BS in Systems Eng or related, 5+ yrs experience, 4+ yrs with Cameo, leadership.Account Executive, SMB Team Sales
$43K — $129K *US-AnywhereRemote1 week agoUnlock your potential in a dynamic sales role, driving new account acquisition and building relationships within small to medium businesses, all while honing your skills for career advancement and exceeding sales targets.Requirements: High School diploma, 1+ years sales experience, strong negotiation skills.Solutions Engineer-Evergreen
$125K — $145K *US-AnywhereRemote in United StatesYesterdayJoin a dynamic team to bridge customer needs and technical solutions, driving innovation and implementation of scalable, practical IT solutions across diverse platforms and infrastructures in a consultative sales environment.Requirements: 4+ years experience; degree in tech; strong communication skills; AWS/Azure knowledge.Sr. Customer Success Manager
$80K — $90K *US-AnywhereRemote in United States1 week agoUnlock potential by driving customer success and product adoption in a B2B SaaS environment. Manage partnerships and ensure customer retention through engagement, strategic planning, and effective resolution of issues across teams.Requirements: 3+ years in B2B SaaS customer success/account management, strong communication skills.Sr. Account Executive, New Logo (West)
$300K — $350K *US-AnywhereRemote in United StatesReposted 1 week agoShape the future of application development by driving new customer acquisition in complex enterprise organizations. Engage technical stakeholders and leverage your enterprise sales expertise to build invaluable relationships and foster growth.Requirements: 7+ years in enterprise software sales; strong communication, negotiation, and relationship management skills.Engineer III, Advanced Research (Remote)
$120K — $180K *US-AnywhereRemote4 weeks agoJoin a team that's pioneering innovative detection capabilities and improving cloud services. Collaborate with diverse experts to protect customers while enhancing your skills in a remote-first environment focused on creativity and collaboration.Requirements: Computer Science degree/experience; Java/Scala/Go/Python; cloud API knowledge.Account Executive - Enterprise (Arizona)
$91K — $194K *US-AnywhereRemote in United States2 weeks agoDrive strategic revenue growth through customer engagement, account management, and consultative selling while collaborating with cross-functional teams to exceed sales targets in a fast-paced remote environment.Requirements: Degree in Business/Sales, proven software sales experience, strong CRM skills.Sr Engineer, Telephony
$92K — $138K *US-AnywhereRemote in United States1 week agoGrow your career with a vital role in designing and maintaining telephony systems, enhancing customer experiences by optimizing Cisco UC, PCCE, and Five9 infrastructures, while collaborating with cross-functional teams to exceed business requirements.Requirements: Bachelor's degree, 5-7 years experience, Cisco UC/PCCE expertise, CCNP/CCIE certs.
Top job titles hiring in Memphis, TN
- Enterprise Account Executive jobs
- Account Executive jobs
- Senior Software Engineer jobs
- Project Manager jobs
- Senior Systems Engineer jobs
- Senior Project Manager jobs
- Senior Customer Success Manager jobs
- Senior Account Executive jobs
- Software Engineer jobs
- Technical Support Engineer jobs
- Customer Success Manager jobs
- Staff Software Engineer jobs
- Application Engineer jobs
- Senior Security Engineer jobs
- Technical Product Manager jobs
FAQ About Support Escalation Engineer Jobs in Memphis, TN
What does a Support Escalation Engineer do?
A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.
What skills are required for a Support Escalation Engineer?
Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.
What qualifications are needed to become a Support Escalation Engineer?
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.
Does Ladders have Support Escalation Engineer jobs that pay over $100K?
Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100K and above.