Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$80K - $143K *

Elevate customer experiences by leading a global team, driving service excellence, and spearheading digital transformation initiatives. Foster a culture of continuous improvement and accountability ac...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $143K *

Shape the future of customer support by leading global teams, driving operational excellence, and fostering continuous improvement to enhance customer experiences in a rapidly evolving digital landsca...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $143K *

Champion customer excellence by leading high-performing support teams, driving operational improvements, and fostering a culture of innovation and accountability across regions. Influence cross-functi...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $217K *

Transform customer experiences by leading end-to-end systems engineering solutions. Collaborate with cross-functional teams to create reliable, scalable backend services and modern frontend applicatio...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Deliver exceptional IT support as a Systems Engineer, managing complex technical issues, supporting a remote workforce, and coordinating with third-party service providers to ensure efficient operatio...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Support pre-sales efforts by delivering technical training and customer support for photovoltaic systems. Leverage your expertise in system design and regulatory codes to facilitate successful solar a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $130K *

Unlock potential by providing expert pre-sales support and training for solar products. Engage with customers on design and installation, leveraging technical knowledge and communication skills to enh...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$109K - $182K *

Innovate and support cloud-based solutions by leveraging cutting-edge technologies such as Kubernetes and Docker. Collaborate with diverse teams to architect, deploy, and maintain high-availability sy...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K *

Lead the charge in providing advanced technical solutions for complex electronic systems while guiding a skilled team to innovate and resolve critical issues within military and commercial communicati...

3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$130K - $180K *

Elevate engineering excellence by leading systems integration. Drive R&D advancements into market-ready products, build teams, and manage design controls to ensure compliance and innovation throughout...

4 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Empower your career with a role providing engineering support for cloud identity and endpoint services, focusing on ensuring compliance, secure access, and resolving complex technical issues for feder...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $120K *

Join a team that's revolutionizing mechanical designs from concept to production. Collaborate in a dynamic environment to tackle engineering challenges in undersea systems and prototype development. G...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $110K *

Contribute to large-scale application support by providing on-call triage, root cause analysis, and monitoring setup. Engage in collaborative design reviews and drive operational excellence through pr...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $243K *

Take ownership of the complete software development lifecycle for embedded systems, guiding architecture, design, and mentoring engineers while collaborating across teams to ensure successful feature...

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$156K - $166K *

Unlock potential by joining a dynamic team of experts as a Network Engineer SME, where you'll ensure the stability and performance of secure data networks, troubleshoot issues, and implement cutting-e...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$146K - $234K *

Champion optimal software performance by providing expert operational support, troubleshooting technical issues, and collaborating closely with engineering teams to enhance application stability and r...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$90K - $130K *

Transform enterprise voice communications by designing, deploying, and maintaining advanced Cisco Unified Communications solutions while ensuring security and compliance in a dynamic, high-stakes envi...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$141K - $197K *

Transform cloud engineering by building CI/CD frameworks and managing cloud orchestration. Collaborate closely with teams to enhance deployments and monitor services, ensuring a seamless production en...

1 week ago

  •   15+ years exp.  •   Information Technology

$146K - $234K *

Engage with our engineering team to ensure software applications run smoothly. Provide operational support, troubleshoot technical issues, and maintain application performance in a fast-paced environm...

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $250K *

Drive quality excellence by leading a team of engineers to ensure top-notch supplier performance and compliance across manufacturing and data center operations, enhancing standards from selection to d...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Drive field engineering excellence by supporting turbine and generator outage activities, enhancing operational efficiency, and collaborating with engineers for optimal performance...

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $250K *

Lead and elevate a team of Supplier Quality Engineers to enforce top-tier quality standards throughout manufacturing and data center operations, driving continuous improvement and effective supplier m...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $250K *

Shape the future of quality assurance by leading a top-tier team of Supplier Quality Engineers, driving excellence across manufacturing operations and infrastructure projects, while fostering innovati...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Lead the charge in establishing next-gen missile defense systems by integrating model-based systems engineering with architecture development and simulation, ensuring mission objectives align with tec...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$83K - $104K *

Deliver comprehensive technical support for installation, maintenance, and customer training on Pharmaceutical Systems, ensuring complete customer satisfaction and driving business growth while travel...

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.