Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$80K - $95K *

Play a key role in maintaining system performance and resolving complex technical issues across multiple platforms, ensuring compliance with SLAs, and enhancing operational efficiencies in a fast-pace...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate system management and monitoring in a dynamic enterprise environment, addressing complex Windows, Linux, Cloud, and network issues while ensuring adherence to industry best practices and enhan...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Drive embedded software development for various platforms, ensuring customer success through support, documentation, and integration across teams. Leverage your coding expertise to enhance our product...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $135K *

Optimize technical support operations by diagnosing and resolving customer issues for DTS hardware and software systems, ensuring high satisfaction and contributing to product improvements through cro...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$65K - $105K *

Support and enhance customer service by providing effective remote software support. Collaborate with clients and technical teams to diagnose and resolve issues, improving system efficiency and custom...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$65K - $105K *

Join a team that's dedicated to enhancing customer satisfaction by providing comprehensive remote support. Collaborate with technicians and engineering teams to solve complex issues and streamline pro...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$104K - $114K *

Grow your career by providing hands-on technical support and training, managing product improvements, and enhancing customer satisfaction through effective problem-solving in the mining equipment indu...

Lively, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Join a team that's committed to optimizing production support operations, managing cross-functional projects, and overseeing a dedicated team to enhance the efficiency of a cutting-edge semiconductor...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's committed to delivering exceptional technical support while mentoring and leading a dynamic technical support team. Drive continuous improvements and collaboration across department...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Shape the future of customer support by resolving complex technical issues for centrifugal compressors and turbomachinery systems, collaborating across departments to drive improvements and supporting...

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $95K *

Transform complex IT challenges into streamlined solutions as a senior resource, providing advanced support across multiple technologies while enhancing IT processes for a seamless operational experie...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that's pioneering energy efficiency solutions through expert engineering. Lead technical strategies for retro-commissioning projects, optimize systems, and mentor staff to ensure successfu...

5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Champion product stability by resolving complex technical escalations, supporting field engineers through troubleshooting, and identifying systemic issues for lasting solutions across assigned system...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $110K *

Partner with us to elevate product support through advanced troubleshooting and system analysis. Be the critical technical resource ensuring Field Service Engineers succeed while driving improvements...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Join a team that's committed to optimizing field operations through expert technical support, complex troubleshooting, and robust problem-solving for industrial automation and robotics systems, ensuri...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Optimize support operations by diagnosing and resolving complex technical issues while collaborating with Field Service Engineers and Product Engineering to enhance product reliability and performance...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Support and elevate customer experience by resolving technical product inquiries, automating workflows, and collaborating with cross-functional teams. Utilize technical expertise to enhance support st...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Lead and mentor a high-performing Technical Support team, delivering exceptional service and resolving complex technical issues in SaaS applications while driving continuous improvement and collaborat...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $110K *

Join a team that's committed to delivering exceptional technical support solutions while leading and mentoring a talented team. Drive service excellence and foster collaboration across departments to...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$71K - $119K *

Elevate customer support through technical expertise and hands-on service, ensuring optimal machine performance while fostering strong relationships with clients in the sheet metal processing and lase...

Today

  •   Less than 5 years exp.  •   Technical Services

$71K - $119K *

Elevate customer satisfaction by providing expert technical support for advanced sheet metal processing and laser technology solutions, ensuring optimal machine performance and a seamless service expe...

Today

  •   Less than 5 years exp.  •   Technical Services

$84K - $94K *

Transform IT support by delivering seamless, friendly assistance to diverse teams. Collaborate with remote employees and enhance operational efficiency through effective management of tools, systems...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Engineer exceptional customer experiences by providing 24/7 technical support, resolving network issues, and maintaining high satisfaction. Develop strong relationships while ensuring compliance with...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$86K - $143K *

Deliver exceptional technical support for executives, managing technology needs, ensuring seamless operations and high confidentiality. This role requires strong expertise in IT environments and a com...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $115K *

Transform the support experience by diagnosing and resolving technical issues for robotic systems, while collaborating with cross-functional teams to enhance product reliability and user satisfaction...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.