Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$80K - $95K *

Accelerate your career by optimizing enterprise network systems and engineering solutions. Collaborate with teams to enhance performance and reliability while providing top-tier support and troublesho...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Drive customer success by providing expert support for applications, integrating our cutting-edge bionic technology and public API. Collaborate with engineering teams to optimize performance and devel...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$111K - $137K *

Drive innovation within our security operations by engineering Detection-as-Code, automating threat responses, and optimizing security controls. Collaborate across teams to enhance our global detectio...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K *

Shape enterprise telecommunications solutions through design, implementation, and optimization, contributing technical expertise while enhancing call center operations and infrastructure to support bu...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Empower change in the energy industry as you provide on-site engineering support, ensuring seamless heavy equipment operations. Liaise between teams to troubleshoot and implement innovative solutions...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $160K *

Empower critical U.S. government missions by leveraging advanced support engineering techniques within highly secure and constrained environments, driving impactful solutions and collaborative improve...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$91K - $136K *

Join a team that's dedicated to redefining customer service in microscopy by installing, maintaining, and troubleshooting advanced electron and ion systems. Collaborate globally while delivering solut...

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$91K - $136K *

Join a team that's dedicated to driving innovations in electron microscopy by providing expert installation, maintenance, and repair services, while fostering strong customer relationships and resolvi...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Transform healthcare by providing expert service and repair for advanced imaging systems. Ensure optimal functionality and maintain critical customer relationships through effective communication and...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$135K - $150K *

Transform your career with a high-impact role as an IT Solutions Engineer, driving integration architecture and improving real-time operational technology across enterprise platforms through innovativ...

5 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$76K - $97K *

Transform your expertise into impactful solutions while performing advanced maintenance, troubleshooting, and process improvements on complex equipment in a dynamic factory environment. Drive operatio...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$65K - $101K *

Advance your career as a Senior Tier II Technologist, providing critical systems analysis and support in a dynamic environment. Lead imaging, cyber vulnerability remediation, and trusted PKI operation...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$102K - $133K *

Join a dynamic team as a Senior IT Support Analyst, delivering executive-level technology support, troubleshooting end-user issues, and ensuring flawless AV production for high-stakes meetings in a fa...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $125K *

Transform the IT service experience by providing hands-on support and managing impactful projects. Your contributions will enhance the efficiency of our team, streamline onboarding, and fortify core i...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Transform security installations by planning, executing, and maintaining cutting-edge systems. Collaborate with clients and project managers to deliver exceptional service and ensure reliability in ac...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Transform IT efficiency as a crucial member of the Infrastructure team. Lead the administration and automation of Microsoft cloud services, enhance security protocols, and support operational improvem...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$129K - $233K *

Join a dynamic global support team as you lead technical innovation and empower customers through expert management of the HyperLynx tool suite, while driving performance, collaboration, and proactive...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $130K *

Lead and optimize technical support operations in public safety sectors. Drive high-efficiency issue resolution, mentor engineers, manage critical customer relationships, and enforce SLAs to ensure op...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Lead, optimize, and enhance technical support operations for mission-critical communication solutions. Drive team performance and ensure rapid resolution of escalated technical issues within public sa...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Unlock potential by leveraging your technical expertise to enhance our systems integration and administration efforts. Engage with cross-functional teams to optimize performance, security, and reliabi...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Champion our multi-faceted support role, driving excellence across clinical, product, and IT teams. Enhance patient care, client satisfaction, and corporate efficiency while navigating varied technica...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Reimagine your career by driving program execution and enhancing product outcomes through advanced data analytics and technical solutions in a fast-paced environment. Collaborate with diverse teams to...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Unlock operational excellence by delivering premium IT managed services, optimizing complex infrastructures, and providing technical leadership. Collaborate closely with a dynamic team to enhance perf...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Transform IT operations by managing Windows environments, ensuring optimal performance and seamless updates. Collaborate with teams to implement solutions and support enterprise-level troubleshooting...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.