Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$91K - $136K *

Unlock potential by driving improvements in workplace technology reliability and support. Collaborate with diverse teams to resolve complex issues, enhance device lifecycle processes, and deliver supe...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$148K - $164K *

Transform the Airborne Electronic Attack Systems by leading engineering efforts, ensuring collaboration across teams, managing technical requirements, and identifying risks to enhance mission success...

4 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$108K - $130K *

Lead innovative multi-discipline systems engineering efforts focusing on integration of wireless and sensor technologies. Drive on-site system development and support for government projects at Cape C...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$95K - $115K *

Transform complex scenarios into actionable systems models, collaborating with analysts to enhance campaign planning and execution. Leverage expertise in MBSE to drive impactful contributions within a...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $110K *

Engage with customers and internal teams to deliver technical support for critical power systems. Leverage your expertise in electrical engineering to troubleshoot issues, manage support tickets, and...

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$79K - $106K *

Transform technical challenges into customer solutions by leading support efforts, collaborating with engineering teams, and ensuring seamless data integrity across applications. Drive continual impro...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Transform client relationships by bridging technical solutions and commercial execution, ensuring optimal delivery of Managed IT, Infrastructure, and Cyber Security services through collaboration and...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Lead the charge in guiding a multidisciplinary engineering team, shaping cutting-edge electronic warfare systems, and driving technical excellence in software, DSP, RF, and systems integration activit...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$79K - $106K *

Transform customer experiences by providing expert technical support and solutions. Collaborate with engineering to diagnose and resolve complex issues, ensuring reliability and efficiency of applicat...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $145K *

Lead a dynamic technical support team, driving high-impact solutions for healthcare providers navigating complex EHR integrations and value-based care challenges, while enhancing efficiency through AI...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Collaborate to build and optimize robust infrastructure systems across multiple cloud environments. Drive security, observability, and automation while ensuring high availability and performance for d...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$86K - $138K *

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$121K - $193K *

Drive global support for Teradyne Semiconductor Test Products, managing root cause analysis and system reliability. Collaborate with cross-functional teams on product integration and training, ensurin...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$121K - $193K *

Join a dynamic team to provide superior support for Teradyne's Semiconductor Test Products, leveraging your engineering expertise and critical thinking skills to enhance product reliability and custom...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $110K *

Champion the reliability and performance of IT infrastructure, providing expert support to clients and optimizing cloud solutions. Collaborate with the IT team to enhance system security and stability...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Contribute to the enhancement of enterprise network infrastructure by configuring, troubleshooting, and ensuring seamless operations of cutting-edge network technologies in a dynamic Test & Verificati...

Gatineau, QCIn-Person

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Provide senior-level engineering and production support for audiovisual and VTC environments. Ensure high-quality performance of equipment for live events and executive communications, while collabora...

5 days ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $140K *

Advance your career as a Senior Network Engineer, managing complex Cisco infrastructure. Drive network optimization, security compliance, and effective customer solutions, ensuring peak performance in...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$112K - $140K *

Lead the charge in advanced hardware diagnostics and RMA management, ensuring the reliability of enterprise servers in our production data centers. Collaborate with L1/L2 teams and vendors to optimize...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Lead and mentor a technical support team in the PropTech and smart building technology domain, overseeing complex issue resolution and cross-team collaboration to enhance customer experience and produ...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$140K - $175K *

Grow your career with an opportunity to lead multidisciplinary teams in delivering innovative engineering solutions on time and within budget, while enhancing your expertise in design and proposal dev...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Contribute to securing complex network systems by leveraging expertise in CISCO technology, designing configurations, and conducting rigorous troubleshooting to enhance performance and resilience in d...

5 days ago

  •   15+ years exp.  •   Aerospace & Defense

$85K - $100K *

Transform technical support by resolving complex issues, mentoring peers, and enhancing IT operations across multiple facilities while ensuring exceptional service for all user levels, including execu...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$83K *

Engage with clients as a Product Support Specialist, delivering outstanding technical assistance across ERP platforms to help hardware and paint store owners overcome challenges, ensuring exceptional...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$115K - $160K *

Unlock your potential while providing IT operations support for Azure environments. Engage in problem-solving, performance monitoring, and cybersecurity compliance, ensuring system reliability and sec...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.