Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$89K - $143K *

Help us elevate partner capabilities by delivering technical training and support, driving solution awareness, and fostering collaborative engagement to improve sales effectiveness and market readines...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $126K *

Engage as a key technical adviser, enhancing partner capabilities through training and support, while driving solution awareness and market readiness in a collaborative IT environment focused on pre-s...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $126K *

Support partners to enhance their technical capabilities and market readiness. Deliver pre-sales enablement, training, and expert guidance on emerging IT solutions, fostering growth and competitivenes...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$89K - $120K *

Join a team that's dedicated to providing top-notch IT support, ensuring employees have the technology and training needed for their roles. You'll manage help desk inquiries and assist with onboarding...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$78K - $90K *

Lead the design and management of storage and compute infrastructure, ensuring robust security and operational efficiency while collaborating with teams to meet business objectives and enhance system...

Waterloo, ONIn-Person

Today

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Unlock potential by supporting critical vulnerability assessments through secure network infrastructure management, ensuring maximum uptime and throughput across both physical and virtual environments...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$86K - $119K *

Drive customer success by optimizing semiconductor manufacturing processes. Engage with customers and R&D teams to enhance product lifecycle through technical support, troubleshooting, and advanced sy...

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$70K - $100K *

Join our team as a Service Engineer, resolving server system issues on-site and remotely. You'll play a key role in post-sales support, demonstrating technical expertise with data center hardware and...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$91K - $134K *

Engage with customers as a Service Engineer, resolving complex server issues through fieldwork and remote support, ensuring satisfaction and operational excellence in a global service network...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $100K *

Advance support operations by troubleshooting and resolving complex server issues on-site and remotely, while driving customer satisfaction through technical excellence and service leadership within a...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $94K *

Optimize technology support for diverse client devices and servers, ensuring effective configurations, maintenance, and client consultations. Drive project initiatives and enhance user experiences wit...

London, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $100K *

Optimize customer satisfaction by delivering expert technical support, including troubleshooting and hardware installation. Collaborate with teams to enhance efficiency in a dynamic data center and on...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$154K - $236K *

Optimize customer success by operationalizing the Tanium platform, solving complex issues, and enhancing security and compliance through effective technical collaboration and communication in enterpri...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$70K - $95K *

Deliver exceptional technical support to clients, resolving issues promptly and enhancing overall satisfaction. Collaborate effectively with internal teams while maintaining thorough documentation and...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$89K - $130K *

Bring your expertise to enhance technical support for freeze dryer systems while collaborating with global teams, diagnosing complex issues, and improving service standards. Your contributions will en...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Accelerate progress at the forefront of geospatial intelligence as a Systems Engineer, leading multi-disciplinary teams to enhance system integration, reliability, and requirements engineering across...

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $130K *

Architect innovative solutions that support Government initiatives through effective systems integration. Lead a team in enhancing the integrity and performance of complex cloud, on-premise, and hybri...

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $85K *

Join a dynamic IT team to optimize and support enterprise network infrastructures while delivering top-notch end-user technical support. Leverage your expertise in Palo Alto and Cisco Meraki to enhanc...

Today

  •   Less than 5 years exp.  •   Information Technology

$69K - $110K *

Elevate your career with our dynamic support team, ensuring effective deployment of solutions. Collaborate to resolve technical challenges and enhance customer satisfaction in a fast-paced environment...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$325K - $485K *

Engage in transforming infrastructure reliability by designing resilient systems and maintaining performance to achieve uptime goals. Collaborate closely with engineering teams to ensure seamless oper...

1 month ago

  •   Less than 5 years exp.  •   Technical Services

$87K - $110K *

Join a team that's dedicated to delivering exceptional IT support, ensuring seamless operations across all applications and systems. Act as a frontline problem solver and enhance productivity while dr...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Strategize and execute comprehensive network infrastructure solutions to enhance security and performance across virtual and physical environments, leveraging advanced technologies and systems for mis...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $120K *

Join a team that's dedicated to managing and securing Linux server environments. Leverage your expertise in system administration, AWS, and compliance to enhance our infrastructure and drive operation...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$140K - $185K *

Join a leading team to empower technical support excellence, driving customer satisfaction while developing a strong engineering workforce. Collaborate cross-functionally to innovate solutions and enh...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $120K *

Empower collaboration and innovation by supporting systems integration tasks, engaging with counterparts, and ensuring seamless dataflows within complex projects. Drive operational excellence in a dyn...

Reposted today

  •   5 - 7 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.