Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$84K - $105K *

Elevate your career by managing a diverse portfolio of facilities, ensuring operational excellence and client satisfaction while driving financial performance and fostering strong relationships with s...

Milton, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Transform facility management by ensuring operational excellence and client satisfaction across a diverse portfolio. Lead financial performance, oversee maintenance, and foster strong relationships wi...

Vancouver, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$84K - $105K *

Champion the management and operational performance of multiple facilities, ensuring cost-effective, safe, and efficient operations while fostering strong client relationships and delivering exception...

Orillia, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$84K - $105K *

Unlock potential by managing a diverse portfolio of facilities, ensuring operational excellence, financial performance, and exceptional client relationships while leading a team to deliver top-tier se...

Oshawa, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$84K - $105K *

Elevate facility management by ensuring operational excellence, financial performance, and client satisfaction across a diverse portfolio. Collaborate with teams to deliver high-quality service and ma...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Accelerate progress at our facilities management operation, overseeing financial and operational performance. Build strong client relationships and manage a diverse portfolio to provide top-tier servi...

Montreal, QCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Oversee the management and operational performance of client facilities, ensuring efficient and cost-effective services while maintaining compliance with safety standards and contractual agreements. B...

Calgary, ABIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$163K - $322K *

Strategize and lead AI cybersecurity initiatives, guiding clients through complex governance and risk challenges while managing cross-functional teams to deliver innovative solutions and drive enterpr...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Drive excellence in Manufacturing Services procurement across North America, ensuring service delivery, cost savings, and stakeholder alignment. Lead strategic initiatives and foster collaboration to...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$86K - $198K *

Lead complex IT projects from inception to completion, ensuring alignment with strategic goals. Collaborate with stakeholders to manage resources, budgets, and documentation while driving effective co...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$86K - $198K *

Unlock your potential as you lead IT projects in an Agile environment, managing the full software development lifecycle while collaborating with teams to deliver innovative technology solutions and en...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$163K - $322K *

Engage with clients to shape AI cybersecurity strategies, leading multi-workstream projects and guiding technical teams. Drive high-quality outcomes while building relationships and enhancing practice...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$163K - $322K *

Unlock potential by leading AI cybersecurity strategy projects, guiding teams through complex governance and risk challenges. Collaborate with executives to shape solutions that enhance enterprise sec...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$163K - $322K *

Lead the charge in shaping AI cybersecurity strategies, guiding teams through complex governance and risk challenges while driving high-quality outcomes for clients across diverse technical domains an...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$163K - $322K *

Transform enterprise AI security strategies by leading cross-functional teams to address complex governance and risk challenges, ensuring alignment with client objectives and regulatory requirements w...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$163K - $322K *

Lead strategic AI cybersecurity initiatives, guiding teams to address complex governance and risk challenges while ensuring alignment with client objectives and enhancing enterprise security posture a...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$163K - $322K *

Lead transformative AI security strategies, guiding clients through complex governance and risk challenges while managing cross-functional teams to deliver high-quality outcomes and drive account grow...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$163K - $322K *

Drive strategic AI cybersecurity initiatives, guiding clients through complex governance and risk challenges while leading cross-functional teams to deliver high-quality outcomes and enhance enterpris...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$163K - $322K *

Transform your career by leading AI cybersecurity strategy initiatives, guiding cross-functional teams, and shaping innovative solutions that enhance enterprise governance and risk management in a rap...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$163K - $322K *

Champion AI cybersecurity strategies by leading complex projects, advising executives, and ensuring alignment with client objectives. Drive innovation in governance and risk management while fostering...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$163K - $322K *

Empower clients by leading AI cybersecurity strategy initiatives, guiding teams through complex projects, and shaping innovative solutions that align with enterprise risk and governance objectives acr...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$163K - $322K *

Shape the future of AI cybersecurity by leading strategic initiatives that address complex governance and risk challenges. Collaborate with cross-functional teams to deliver innovative solutions and d...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$163K - $322K *

Accelerate progress at the intersection of AI cybersecurity and governance, leading strategic initiatives and multi-workstream projects. Drive client success through expert oversight, innovative solut...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$163K - $322K *

Empower clients by leading AI cybersecurity strategy projects, guiding teams through complex implementations, and shaping innovative solutions that align with enterprise risk and governance objectives...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$163K - $322K *

Transform your career by leading AI cybersecurity strategy initiatives, guiding cross-functional teams, and shaping innovative solutions that enhance enterprise governance and risk management in a dyn...

1 week ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.