Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$100K - $120K *

Champion data quality excellence by leading enterprise initiatives, collaborating with cross-functional teams to enhance data governance, and driving the implementation of robust data quality framewor...

Toronto, ONIn-Person

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Join us to lead complex health system implementations, coordinating across teams and stakeholders to ensure successful project delivery while managing risks and dependencies effectively...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$94K - $129K *

Execute strategic enterprise-level projects by leading all phases of the project lifecycle. Drive results through effective resource coordination, communication, and quality assurance while managing m...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $92K *

Lead a dynamic team of Customer Advisors to enhance SMB client success, focusing on adoption, retention, and account health. Drive key metrics and collaborate cross-functionally to resolve issues, ens...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Champion digital transformation initiatives within the Submarine Industrial Base, enhancing readiness and performance through data analytics. Collaborate with cross-functional teams to deliver actiona...

Washington, DCRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$184K - $287K *

Empower our channel sales strategy by building and scaling MSP partnerships, driving recurring revenue, and collaborating cross-functionally to establish a robust partner ecosystem that thrives in the...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in managing environmental and regulatory projects, ensuring compliance and client satisfaction while overseeing budgets, schedules, and multidisciplinary teams from proposal to complet...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Join a dynamic team as you lead engineering projects, mentor staff, and drive business development in a new satellite office. Oversee operations and ensure quality in geotechnical and construction mat...

3 days ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Join a team that's dedicated to enhancing IT service operations by leading a high-performance support team, driving innovation, and ensuring exceptional customer satisfaction through strategic managem...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by guiding customers through onboarding and success planning, ensuring they achieve their business objectives while maximizing product value and satisfaction in a dynamic SaaS environ...

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$145K - $177K *

Unlock your potential by leading a dynamic team to drive revenue growth in Higher Education. You'll develop strategies, manage sales processes, and foster talent while achieving ambitious targets in a...

2 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Build a dynamic DTC CRM strategy to drive retention, customer journey optimization, and revenue growth. Engage with cross-functional teams to personalize experiences and leverage analytics, ensuring i...

Toronto, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Lead the charge in driving AI initiatives for claims operations, collaborating with stakeholders to enhance efficiency and client service. Own the product backlog and ensure alignment with measurable...

RemoteRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$127K - $150K *

Take ownership of program management governance, ensuring operational excellence and strategic alignment across corporate real estate projects. Collaborate with stakeholders to enhance project deliver...

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$127K - $150K *

Elevate your career by leading governance and operational control in corporate real estate. Collaborate with key stakeholders to enhance project management delivery and ensure compliance across critic...

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead cross-functional projects to enhance community safety through data-driven insights and scalable solutions, ensuring effective operations and collaboration across teams to mitigate real-world harm...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$64K - $101K *

Drive impactful transformation by managing project workstreams and enhancing governance in complex programs. Collaborate with cross-functional teams and stakeholders to ensure successful execution and...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Join a dynamic team focused on enhancing community safety through strategic project management. Collaborate cross-functionally to drive data-informed solutions and improve user experiences while addre...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Engage in impactful project management to enhance community safety through data-driven insights and cross-functional collaboration, driving operational excellence in a dynamic environment focused on u...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Grow your career by driving sales and developing strategic relationships within major sectors across the AMER region, ensuring revenue maximization and effective execution of account strategies...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Elevate operational standards across HVAC, Refrigeration, and Plumbing services by leading a dedicated team to enhance customer satisfaction, ensure efficiency, and drive profitability through strateg...

Reposted 4 weeks ago

  •   15+ years exp.  •   Manufacturing & Automotive

$92K - $154K *

Oversee the coordination of network infrastructure deployment for new Data Center builds, ensuring alignment across teams and tracking milestones from cable start to Production Ready. Drive accountabi...

Colorado, USRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Champion project profitability and execution by leading teams, managing client relationships, and ensuring quality standards. Drive business development and oversee project management from inception t...

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$93K - $116K *

Manage and optimize the Medical Device Reprocessing Department by supervising staff, ensuring compliance, and promoting a patient-centered environment. Play a key role in operational efficiency and su...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$100K - $120K *

Contribute to regulatory reporting operations by ensuring accurate submissions, resolving discrepancies, and enhancing reporting controls. Collaborate with teams to support platform migration and main...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.