Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$70K - $95K *

Grow your career with an impactful role leading customer service operations, enhancing client relationships, managing lifecycle support for robotic systems, and guiding a team towards excellence throu...

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$70K - $95K *

Shape the future of customer service management by enhancing the JFK AirTrain passenger experience. Lead initiatives to ensure safety and operational excellence while fostering collaboration across te...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Transportation

$85K - $100K *

Manage daily customer service operations while training and developing a high-performing team. Collaborate on efficiency improvements and resolve escalated issues, fostering a positive environment for...

Today

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Lead the charge in shaping a high-performing customer service team, enhancing operations, resolving escalated issues, and driving efficiency improvements. Collaborate to foster a positive environment...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$64K - $97K *

Champion community engagement and operational excellence as you oversee superior customer service operations. Drive sales, foster team development, and ensure compliance—all while inspiring a diverse...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Inspire exceptional customer service by leading and developing a high-performing support team, driving improvements in key metrics while ensuring outstanding experiences across all customer interactio...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Drive operational excellence as you lead a multi-site Customer Service team. Champion process improvements while collaborating across functions to enhance customer experiences and standardize workflow...

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Champion the success of our customer service team as a Call Center Manager, driving operational excellence and team development in a fast-paced environment focused on improving customer satisfaction a...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$102K - $152K *

Join a team that's committed to enhancing customer satisfaction by leading a dynamic contact center. Engage with diverse stakeholders to implement strategies that improve service delivery, team effici...

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$102K - $152K *

Lead a dynamic customer service team to elevate customer experience and operational excellence, driving strategic initiatives and fostering collaboration across departments to meet evolving customer n...

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$70K - $107K *

Shape the future of logistics and inventory management by overseeing port operations, enhancing team collaboration, ensuring compliance with safety standards, and driving efficiency across departments...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$73K - $98K *

Drive exceptional customer experiences by leading a high-performing call center team, ensuring operational efficiency, and fostering a culture of service excellence while leveraging data for continuou...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $95K *

Lead service delivery across multiple projects, ensuring client satisfaction, compliance with SPS policies, and effective operational management while driving employee engagement and performance excel...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$63K - $97K *

Shape the future of retail by leading operations, enhancing customer experiences, and managing teams. Drive efficiency and excellence in a dynamic environment, ensuring high standards in service and c...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Support customer needs by resolving technical issues and managing requests promptly. Collaborate with internal teams to deliver comprehensive solutions and ensure satisfaction throughout the equipment...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $90K *

Champion operational efficiency and client satisfaction as you lead teams and oversee lockbox processing, driving continuous improvement and strong vendor relationships in a dynamic environment...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$85K - $100K *

Join a team that's committed to excellence in customer service management, where you'll oversee operations, boost team performance, and enhance customer satisfaction through effective leadership and s...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Contribute to a world-class customer service environment by leading teams to maximize efficiency, drive performance improvements, and resolve complex issues, ensuring exceptional service delivery for...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$75K - $95K *

Innovate the Customer Service landscape by driving operational excellence in order management, logistics, and distribution. Collaborate cross-functionally to enhance customer experience through effici...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$69K - $110K *

Transform customer experiences by managing high-stakes escalations, safeguarding brand integrity, and driving strategic solutions. Lead cross-functional collaborations to ensure exceptional outcomes w...

Markham, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

$94K - $158K *

Elevate team performance by providing leadership and oversight to directors and staff to enhance service quality and achieve operational goals in a collaborative and multi-functional environment...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $95K *

Transform regional food service operations by leading multi-unit teams, enhancing client relationships, and driving operational excellence to ensure quality nutrition in K-12 schools while fostering p...

3 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$72K - $110K *

Empower the supply chain by ensuring efficient, timely deliveries while leading a focused team and leveraging analytics for continuous improvement and resource optimization...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$90K - $110K *

Drive exceptional client service as you manage high-net-worth relationships, ensuring top-notch support and seamless onboarding while collaborating with teams to enhance client satisfaction and operat...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$74K - $118K *

Create a structured approach for managing and delivering customer experience projects. This leadership role focuses on aligning corporate and divisional goals, driving effective governance, and boosti...

Markham, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.