IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$85K - $95K *

Elevate customer success by owning technical and commercial aspects of accounts. Drive renewals, troubleshoot issues, and implement solutions while fostering strong relationships to enhance product ad...

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $90K *

Elevate IT efficiency as a Systems Administrator, driving innovation through cloud management, user support, and system automation while collaborating across teams to create a seamless work environmen...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $90K *

Transform the IT landscape by enhancing cloud services and user systems. Play a key role in optimizing platforms like Azure, O365, and Jira, while driving efficiencies through automation and collabora...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $95K *

Transform product development as a Junior Systems Engineer, collaborating across teams to design, document, and test hardware and software. Engage in all lifecycle phases, ensuring quality and meeting...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$72K - $130K *

Champion security initiatives by monitoring alerts, providing user support, and collaborating with teams to enhance security measures. This role is vital in improving incident response and refining su...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $95K *

Join a team that's dedicated to maintaining aircraft safety and efficiency. Oversee engineering support, manage technical publications, and assist in aircraft maintenance for a streamlined operation w...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$60K - $180K *

Champion network infrastructure by overseeing maintenance, upgrades, and compliance. Leverage expertise in Cisco technologies and security protocols to ensure seamless operations across multiple class...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$85K - $95K *

Transform aircraft maintenance operations by providing technical support and ensuring compliance with regulatory standards. Play a key role in maintaining safety and efficiency while fostering effecti...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$85K - $95K *

Transform technical oversight of aircraft operations by ensuring safety, liaising with manufacturers, and managing maintenance programs effectively. Drive compliance and foster a culture of excellence...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$108K - $130K *

Optimize security engineering processes to enhance system resilience and compliance. Collaborate across the information system lifecycle to address complex cybersecurity challenges and ensure secure d...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$108K - $130K *

Transform your career by delivering end-to-end security engineering support, ensuring compliance and optimizing workflows across the information system lifecycle while tackling complex cybersecurity c...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$88K - $105K *

Innovate with us as you provide advanced engineering support, ensuring high-quality solutions and driving process improvements. Collaborate with teams to resolve complex issues and enhance operational...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$140K - $190K *

Transform IT engineering by leading strategy and execution of scalable, secure solutions across infrastructure and networks. Drive cross-functional initiatives while developing a high-performing team...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $190K *

Lead the charge in shaping IT engineering strategy and execution, driving scalable, secure solutions across infrastructure and networks while fostering a high-performing team in a dynamic, global envi...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $190K *

Advance your career by leading IT engineering strategy and execution. Drive complex initiatives across infrastructure and networks while developing a high-performing team focused on reliability, secur...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $190K *

Join as a Senior Manager in IT Engineering to lead global strategies, architecture, and execution of scalable, secure solutions across infrastructure and automation, while developing a high-performing...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$102K - $123K *

Join a team that's transforming software solutions with your full-stack expertise. Contribute to innovative projects, collaborate in Agile workflows, and enhance our platform while enjoying a dynamic...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to ensuring optimal data center operations. As a Site Engineer II, you'll support mission-critical infrastructure, enhance operational procedures, and maintain high availa...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $97K *

Join a team that's dedicated to ensuring optimal data center operations. As a Site Engineer II, you'll leverage your expertise in mission-critical systems to maintain high availability and compliance...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Transform data center operations by ensuring optimal performance of critical systems. Leverage your expertise in electrical or mechanical engineering to maintain uptime, enhance safety, and support co...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $135K *

Lead critical infrastructure operations, ensuring safety and reliability while mentoring technicians and driving continuous improvement initiatives. Collaborate across teams to manage incidents and en...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$96K - $100K *

Take ownership of endpoint management and troubleshooting in a large federal IT environment. Collaborate with technical teams to ensure compliance and operational efficiency while supporting device en...

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Join our dynamic network engineering team to enhance and sustain multi-domain WAN, LAN, and CAN networks. Shape innovative solutions while collaborating with diverse teams in a fast-paced environment...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$112K - $141K *

Optimize banking system support operations by ensuring effective incident management and system performance through collaboration with cross-functional teams and external vendors. Drive resolution str...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$112K - $141K *

Elevate the operational efficiency of banking systems by providing technical support and incident management. Collaborate with cross-functional teams to enhance payment solutions and ensure compliance...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.