IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$120K - $145K *

Elevate your career by providing Tier 4 HPC support, focusing on advanced troubleshooting, configuration, and optimization of high-performance computing systems and file systems in a dynamic IT enviro...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Elevate your career by managing and optimizing a Microsoft Windows domain Active Directory environment, ensuring seamless integration, troubleshooting, and security for critical systems while collabor...

Today

  •   5 - 7 years exp.  •   Technical Services

$85K - $100K *

Transform your career by providing critical IT security analysis and support. Collaborate with teams to ensure compliance, enhance security controls, and drive initiatives that safeguard IT environmen...

Vancouver, BCIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $120K *

Elevate IT functionality by managing on-site operations, supporting user needs, and collaborating with a global team. Ensure seamless technology services through device management, infrastructure main...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $150K *

Architect robust AI infrastructure to detect and mitigate emerging threats. Drive innovation in data ingestion and model tuning while managing complex pipelines in a high-stakes environment that evolv...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $160K *

Unlock potential by architecting advanced AI infrastructure to combat emerging threats, enhancing detection capabilities, and ensuring real-time adaptability. Collaborate in a high-stakes environment...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Join us to lead the transition of our EMR system while managing a small support team. This hands-on role combines leadership with technical expertise, ensuring smooth operations and effective workflow...

Today

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$91K - $170K *

Grow your career with a global team focused on engineering and implementing security solutions across multi-cloud and on-premise environments, ensuring compliance and innovation while collaborating wi...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$130K - $140K *

Shape the future of IT operations by bridging infrastructure and development teams. Utilize your expertise in ServiceNow ITOM to analyze requirements, streamline processes, and enhance operational eff...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$147K - $294K *

Transform complex systems by designing and implementing innovative integration solutions. Collaborate with diverse teams to deliver high-quality products and engage with stakeholders to resolve custom...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$102K - $129K *

Lead the charge in providing L2 support for Security Operations Centers applications, ensuring platform stability through troubleshooting, incident management, and proactive system health checks acros...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $150K *

Transform security operations by managing the security toolchain and ensuring PCI compliance. Collaborate with teams to execute access reviews and respond to incidents, while maintaining a strong focu...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $150K *

Join the team to enhance security measures and ensure compliance. You'll manage security tools and access reviews, while driving PCI compliance and incident response initiatives, ensuring the organiza...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Unlock potential by deploying and securing Microsoft 365 and mobility solutions. Collaborate with teams to implement modern workplace environments, ensuring stability and readiness for support post-im...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Take ownership of implementing Microsoft 365 solutions and enterprise mobility. Collaborate with teams to deploy, configure, and validate modern workplace environments, ensuring secure, stable, and su...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Drive modern workplace solutions by deploying Microsoft 365 and enterprise mobility tech. Collaborate across teams to ensure stable, secure environments while configuring and documenting deployments b...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive the implementation of Microsoft 365 and mobility solutions by deploying, configuring, and securing platforms while engaging with technical and project teams to ensure operational readiness and s...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Unlock your potential by delivering enterprise mobility and Microsoft 365 solutions. Collaborate with teams to implement, secure, and validate modern workplace platforms while ensuring smooth transiti...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Accelerate progress at the forefront of enterprise mobility, delivering Microsoft 365 solutions and unified endpoint management. Engage in hands-on implementation, ensuring stable, secure environments...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by deploying and managing Microsoft 365 solutions and enterprise mobility platforms, ensuring seamless transitions from implementation to ongoing support. Collaborate across teams to...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Empower organizations by deploying Microsoft 365 and mobility solutions. As a dedicated engineer, you will configure, secure, and validate environments while collaborating across teams to ensure ongoi...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Unlock your potential with a role that shapes modern workplaces and mobility solutions. Collaborate with diverse teams to deploy, secure, and manage Microsoft 365 workloads, ensuring top-notch support...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $100K *

Unlock potential by driving business systems initiatives and supporting AI governance. Collaborate cross-functionally to enhance operational efficiency while ensuring CMMC compliance and offering day...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform the cloud communication landscape by optimizing existing systems, driving AI innovations, and mentoring teams. Lead complex integrations and troubleshoot major incidents to enhance performan...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Champion the deployment and configuration of Microsoft 365 and mobility solutions, ensuring secure and efficient environments. Collaborate across teams to deliver client-ready systems and enhance the...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.