IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$91K - $126K *

Transform the IT landscape by guiding and managing technology products through their life cycle, ensuring effective collaboration across departments while mentoring staff and driving innovation in a d...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$132K - $150K *

Elevate the Technical Support transformation by driving strategic initiatives across Customer Experience. Own the execution of comprehensive plans, manage vital partnerships, and ensure success throug...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Transform industrial networks by designing, implementing, and maintaining high-performance OT infrastructure. Ensure maximum availability and scalability while supporting digital initiatives across in...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Lead the technical health of a claims platform by enhancing applications, ensuring system stability, and bridging engineering with business needs. This hybrid role combines hands-on development with s...

Cincinnati, OHRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$88K - $105K *

Transform the claims platform by ensuring its technical health through hands-on development and systems engineering. Collaborate with teams to enhance system performance, maintain integrations, and su...

Today

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Unlock potential by driving network operations excellence for government clients. Engage in troubleshooting WAN issues, managing service requests, and enhancing vendor relationships while maintaining...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $115K *

Champion innovative software solutions by designing, developing, and maintaining critical applications and automation frameworks. Collaborate with diverse engineering teams to enhance CI/CD processes...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in optimizing network infrastructure through analysis, design, and implementation. Collaborate with teams to maintain security standards and ensure seamless operations across complex e...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $120K *

Join a team that's dedicated to securing and optimizing cloud environments. Collaborate across engineering and operations to monitor security signals, enhance connectivity, and ensure reliability in a...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Elevate the developer experience by managing support operations, collaborating across teams, and leveraging data-driven insights to enhance service quality and efficiency in a dynamic environment...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to solving complex IT challenges while providing exceptional support. Leverage your technical expertise and communication skills to enhance user experiences and collaborat...

6 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Join as a Senior Systems Analyst to lead daily operations, enhance application performance, manage user access, and support modernization efforts. Collaborate with teams to resolve issues and execute...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$107K - $189K *

Unlock potential by joining a dynamic team of Systems Engineers, supporting the full development lifecycle of advanced radar and communication systems for military applications, ensuring compliance an...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Architect and evolve cloud infrastructure for secure, efficient model training and serving. Collaborate with researchers to ensure data isolation and security while scaling operations for diverse cust...

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform mission-driven innovation by architecting cutting-edge IT solutions that enhance global readiness, support secure communications, and resolve complex challenges impacting national security f...

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$114K - $131K *

Elevate your career by providing hands-on IT/OT infrastructure support for manufacturing digitalization initiatives, ensuring secure connectivity and compliance in a regulated environment while collab...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $155K *

Join a dynamic team to engineer resilient network security services, advancing Zero Trust through scalable VPNs and SD-WAN while implementing modern automation to transform operations into predictive...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$94K - $145K *

Grow your career with this strategic role leading IT support services for classified systems. You'll manage international field activities, oversee tech support teams, and enhance service delivery wit...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$108K - $148K *

Join a dynamic team to enable the lifecycle of innovative semiconductor products. Engage in customer support, complex problem-solving, and collaborate with R&D for cutting-edge process engineering in...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Tackle complex Linux engineering challenges by designing, deploying, and securing enterprise systems. Collaborate on automation and cloud modernization to enhance infrastructure reliability and compli...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $145K *

Lead a dynamic team in delivering comprehensive network solutions, ensuring optimal performance and security across complex systems. Drive innovation and support clients with expert technical guidance...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $115K *

Unlock potential by leading network engineering efforts in secure, large-scale environments. Collaborate with teams to troubleshoot complex issues, maintain security compliance, and mentor junior engi...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$88K - $105K *

Join a dynamic team to engineer and optimize macOS desktop environments, ensuring reliable performance and user satisfaction. Collaborate with IT operations to enhance system functionality and support...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $139K *

Join a team that's dedicated to enhancing IT security by managing and deploying advanced security controls. Collaborate with experts to protect King County services from threats while improving operat...

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $100K *

Elevate your career by joining a dynamic team focused on optimizing IT systems. You'll provide essential support and administration for Microsoft environments, enhancing network infrastructure and dri...

6 days ago

  •   Less than 5 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.