IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$120K - $145K *

Empower your career by leading the design and implementation of enterprise identity security solutions. Drive innovation in Microsoft Entra IAM, ensuring robust security across cloud and hybrid enviro...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $165K *

Shape the future of secure enterprise IT systems by designing, integrating, and validating capabilities across diverse environments with a focus on performance, risk management, and resilience in a fa...

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$63K - $109K *

Support executive leaders by resolving complex technology issues and leading high-visibility deployments. Collaborate with technical teams to ensure a seamless technology experience while enhancing se...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$63K - $109K *

Optimize executive technology support by resolving complex issues, leading deployments, and enhancing service standards. Collaborate with teams to ensure seamless technology experiences for senior lea...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $123K *

Transform your career by designing innovative systems solutions, analyzing client needs, and enhancing operational efficiency. Collaborate with diverse teams to streamline workflows and ensure reliabl...

Vancouver, BCIn-Person

6 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$170K - $190K *

Join a team that's shaping the future of mission-critical applications by building and maintaining robust systems integration solutions. Leverage your expertise to enhance performance and ensure compl...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Join a team that's ready to elevate the IT infrastructure by designing and implementing robust systems across cloud and on-prem environments, ensuring reliable performance and compliance while enhanci...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Unlock your potential by leading a team of technical experts in mainframe operations. Drive issue resolution, resource planning, and workload coordination in a dynamic environment, ensuring seamless s...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Lead a team of technical professionals to support mainframe and enterprise technology operations. Oversee workload coordination, issue resolution, and resource planning in a dynamic environment requir...

Columbia, SCRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$95K - $105K *

Optimize your career by providing hands-on support for network and systems in a K-12 environment. Manage infrastructure, troubleshoot issues, and enhance end-user experiences while ensuring minimal di...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Join a team that's dedicated to enhancing network reliability and security for emergency response operations. As a Senior Network Engineer, you'll design, implement, and maintain critical network infr...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Oversee and manage critical systems across hybrid and AWS environments, ensuring system availability, compliance, and security. Collaborate with teams to support modernization initiatives and operatio...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive total systems solutions by performing technical analyses across all product levels, ensuring effective integration of customer requirements while adhering to technical, schedule, and cost constr...

4 weeks ago

  •   Less than 5 years exp.  •   Staffing

$95K - $115K *

Drive the development of ATM host loadsets and branding packages, ensuring seamless integration for ATMaaS customers. Collaborate on projects, troubleshoot issues, and enhance ATM functionality across...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the internal IT environment, enhance employee tech experience, manage Microsoft cloud platforms, and collaborate with stakeholders to drive operational excellence and project success. Hands-on le...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $160K *

Elevate your career by providing technical leadership in network modernization projects, ensuring compliance with architecture standards, and collaborating with teams to develop innovative solutions f...

Today

  •   8 - 10 years exp.  •   Information Technology

$160K - $190K *

Join a team that's transforming enterprise AI by deploying innovative solutions that integrate seamlessly with existing systems. Leverage your engineering expertise to drive customer impact and accele...

Toronto, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Help us optimize our Fixed Income applications by providing expert support, resolving complex issues, and collaborating with teams to enhance service delivery. Thrive in a hybrid work environment whil...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$199K - $235K *

Join a team that's dedicated to enhancing software deployment and system stability in high-performance computing environments. You'll lead orchestration efforts, ensuring secure and reliable operation...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$199K - $235K *

Champion software deployment orchestration and system stability in high-performance computing environments, ensuring reliable, secure deployments while collaborating with operations teams to enhance l...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $135K *

Empower your career as you manage and enhance IT systems, ensuring optimal performance and security. Collaborate with teams to troubleshoot, maintain, and support diverse technologies, guiding day-to...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $135K *

Unlock your potential by supporting and optimizing IT systems infrastructure, overseeing operations and problem resolution across various platforms, and ensuring high performance in a dynamic and coll...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Take ownership of system operations and security, ensuring compliance and support for critical IT solutions in a dynamic environment. Collaborate with teams to troubleshoot and enhance performance for...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Transform operations by leading AI integration and IT innovations across the company. Own the tech backbone, develop critical internal tools, and enhance productivity with automation. Drive technology...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Join a dynamic team as you manage and optimize patch management across diverse platforms. Play a key role in ensuring compliance and security while fostering collaboration to enhance vulnerability man...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.