IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$100K - $120K *

Empower enterprise clients by resolving complex production issues and optimizing ICE Mortgage Technology solutions. Leverage Encompass expertise to enhance workflows, ensure compliance, and drive stra...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$98K - $154K *

Unlock potential by providing critical support for Linux and Windows systems. Take ownership of troubleshooting, repairs, and documentation while collaborating with engineering teams to enhance operat...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$64K - $129K *

Elevate your career by providing advanced technical support for complex systems. Engage with a network of dealers to troubleshoot and resolve issues, ensuring product quality and continuous improvemen...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$66K - $109K *

Deliver exceptional support by efficiently resolving IT incidents and requests. Collaborate with cross-functional teams to enhance user experience and maintain critical applications, ensuring seamless...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $109K *

Optimize IT support operations by efficiently triaging and resolving Tier 0-2 incidents. Collaborate with cross-functional teams to enhance user experience and maintain critical applications in a dyna...

Mclean, VARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $140K *

Empower clients by resolving technical issues and implementing custom solutions. Collaborate with engineering to enhance product support, ensuring high-quality service and continuous improvement in a...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$79K - $99K *

Unlock your potential by delivering exceptional first-level IT support, troubleshooting hardware and software issues, and enhancing user experience for hospital staff and volunteers in a collaborative...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$100K - $157K *

Transform executive support by providing high-quality technical assistance to leadership. Collaborate with teams to ensure seamless operations, troubleshoot issues, and maintain optimal technology for...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $157K *

Provide proactive technical support to executive leadership, ensuring seamless technology operations for efficient function. Manage hardware, software, and network issues while collaborating with tech...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $135K *

Lead the charge in enterprise systems architecture and infrastructure modernization. Drive automation, optimize security, and implement zero-trust principles across complex environments while ensuring...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $135K *

Innovate robust infrastructure solutions by leading enterprise systems architecture, automation, and zero-trust security implementation across complex environments. Drive strategic initiatives for ope...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$115K - $125K *

Help us ensure secure and efficient operations as a Systems Administrator, providing expert technical support, managing desktop systems, and leading complex troubleshooting efforts for our intelligenc...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Transform the lab's development and operations by owning infrastructure, ensuring compliance, and facilitating seamless integration of security with development velocity, allowing teams to innovate wi...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K *

Transform IT infrastructure by developing full-stack applications and managing databases. Collaborate with stakeholders to enhance processes, conduct testing, and implement new systems while ensuring...

Oshawa, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$137K - $219K *

Drive innovation as a Senior Client Engineer, owning Axon's Google Enterprise ecosystem. Lead strategic initiatives, enhance automation, and collaborate across teams to ensure secure, efficient IT ope...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $115K *

Help us ensure operational excellence in IT infrastructure by providing ongoing support, monitoring system health, and collaborating across teams to optimize performance and efficiency in a dynamic, i...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $170K *

Shape the future of enterprise infrastructure by leading design, implementation, and optimization of systems. Drive automation, enhance security, and mentor junior staff while collaborating on strateg...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$75K - $90K *

Join a team that's dedicated to enhancing railway vehicle reliability through technical support and customer collaboration. Drive performance, safety, and satisfaction while providing expert guidance...

Oakville, ONIn-Person

6 days ago

  •   Less than 5 years exp.  •   Business Services

$88K - $105K *

Innovate network solutions by designing and implementing secure LAN/WAN infrastructures. Collaborate with teams to optimize performance and ensure compliance in a dynamic government environment, lever...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$86K - $93K *

Join our team to provide essential IT technical support for airport operations. You'll troubleshoot hardware, software, and network issues while managing onboarding and equipment deployments to ensure...

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Support our anti-money laundering platform by resolving technical issues, managing databases, and collaborating with stakeholders. Leverage your SQL and cloud computing skills to enhance operations an...

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$146K - $208K *

Join us to empower client success as a Support Engineer, resolving technical issues, implementing customizations, and enhancing product quality. Collaborate with engineering to ensure seamless client...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Reimagine IT leadership by overseeing day-to-day operations and guiding a team. Own incident response, vendor relationships, and support functions for both warehouse and corporate environments while d...

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$64K - $102K *

Elevate network performance by deploying and optimizing voice solutions, ensuring 99.999% uptime. Collaborate on network planning and security, while providing expert support and documentation for com...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Take ownership of complex enterprise networking challenges, leading advanced troubleshooting, security management, and performance optimization. Mentor junior engineers while driving improvements in n...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.