IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Site Reliability Engineer (SRE)
$82K - $135K *
Join a dynamic team to design and operate resilient, scalable systems, enhancing reliability and automation across platforms. Collaborate with engineering teams to ensure high availability and perform...
Today
$161K - $199K *
Engineer cloud and network solutions while providing senior-level Tier 3 support across a global government enterprise. Collaborate on advanced technologies and optimize connectivity over diverse envi...
Reposted 2 weeks ago
Technical Deployment Lead (6331)
$83K - $85K *
Accelerate progress at global collaboration technology initiatives by leading cross-functional coordination and delivery for complex, multi-site deployments. Ensure stakeholder alignment and operation...
1 month ago
$94K - $117K *
Accelerate progress at large-scale data centers by leveraging your network expertise to monitor, maintain, and optimize both InfiniBand and Ethernet networks while ensuring peak performance in high-pe...
Reposted 1 week ago
Network & Store Technology Engineer
$84K - $126K *
Deliver exceptional IT support and network solutions for retail operations, ensuring seamless technology integration and reliability across North America. Collaborate with teams to enhance store techn...
1 week ago
IT Site Analyst (IT Professional) (2nd Shift) M-F 2pm-10:30pm
$80K - $95K *
Support and enhance manufacturing application solutions, providing critical Level 1 support and troubleshooting for production systems. Collaborate with teams to improve efficiency and ensure system f...
3 days ago
$81K *
Unlock innovative AI solutions by designing, deploying, and operating systems that enhance decision-making and services. Collaborate across teams to ensure scalable, secure, and reliable AI applicatio...
1 week ago
Application Support Specialist
$85K - $105K *
Unlock your potential as you drive operational excellence by supporting key enterprise applications. Collaborate with stakeholders to troubleshoot issues, enhance user experiences, and ensure applicat...
Reposted 5 days ago
$95K - $115K *
Partner with us to enhance our enterprise network infrastructure by implementing, configuring, and maintaining robust LAN/WAN solutions while ensuring optimal performance and secure remote access for...
Reposted yesterday
$105K - $129K *
Drive the development of innovative software solutions for capital markets, enhancing risk management and trading operations. Collaborate with cross-functional teams to deliver high-quality applicatio...
Today
$86K - $130K *
Join us to manage and optimize complex research computing infrastructures, enhancing performance and user support for supercomputing and storage systems while driving technological innovation in acade...
Reposted 3 weeks ago
System Engineer Skill Level 2 - FFLL-8958
$152K - $180K *
Unlock the potential of infrastructure by optimizing virtualized and containerized environments. Play a key role in maintaining resilient systems, managing storage, and ensuring mission availability t...
2 weeks ago
System Engineer Skill Level 2 - FFLL-8958
$152K - $180K *
Join a team that's dedicated to optimizing high-priority infrastructure through hands-on DevOps practices. Leverage your expertise in Linux, virtualization, and container management to ensure mission...
2 weeks ago
Automic Principal Support Engineer (ICB5)
$110K - $177K *
Optimize technical support and leadership for complex projects, driving customer satisfaction and team success through expert guidance and innovative solutions in a dynamic environment...
2 weeks ago
$100K - $120K *
Join a team that's redefining internal tools for sourcing RFPs, leveraging modern technology and AI. Collaborate with diverse stakeholders while driving rapid experimentation and platform development...
Yesterday
$110K - $130K *
Join a team that's redefining internal tools for sourcing RFPs, leveraging modern technology and AI. Collaborate with diverse stakeholders while driving rapid experimentation and platform development...
Yesterday
Staff Systems Engineer- Microsoft365/MDM
$108K - $130K *
Lead the charge in enhancing systems design and infrastructure, delivering innovative solutions to complex technical challenges while ensuring optimal performance, availability, and security across bu...
Reposted 2 days ago
$120K - $160K *
Join a team that's focused on optimizing network performance and security, mentoring juniors, and innovating technology solutions to exceed client expectations while ensuring compliance with high stan...
1 month ago
$94K - $151K *
Champion security integration in software development by collaborating with teams to identify vulnerabilities, enhance application security, and implement risk-based recommendations throughout the sof...
2 weeks ago
$94K - $151K *
Engage with development teams to enhance application security, identify vulnerabilities, and integrate security practices throughout the software lifecycle. Leverage your expertise to support DevSecOp...
2 weeks ago
$94K - $151K *
Transform application security by partnering with development teams to identify vulnerabilities, integrate security practices, and enhance DevSecOps. Leverage your expertise to perform threat modeling...
2 weeks ago
$94K - $151K *
Elevate your career by integrating security into software development. Collaborate with teams to identify vulnerabilities, enhance application security, and implement DevSecOps practices, ensuring rob...
2 weeks ago
$94K - $151K *
Elevate security practices by partnering with development teams to integrate robust application security measures, perform threat modeling, and enhance DevSecOps processes, ensuring secure software de...
2 weeks ago
$94K - $151K *
Champion application security by partnering with development teams to identify and remediate vulnerabilities, integrate security practices, and enhance the software development lifecycle through effec...
3 weeks ago
$131K - $210K *
Empower your career by leading strategic initiatives within a global IT team. As a senior technical owner, you'll enhance collaboration and security across platforms, driving automation and operationa...
2 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.