IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$82K - $135K *

Join a dynamic team to design and operate resilient, scalable systems, enhancing reliability and automation across platforms. Collaborate with engineering teams to ensure high availability and perform...

Today

  •   Less than 5 years exp.  •   Information Technology

$161K - $199K *

Engineer cloud and network solutions while providing senior-level Tier 3 support across a global government enterprise. Collaborate on advanced technologies and optimize connectivity over diverse envi...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$83K - $85K *

Accelerate progress at global collaboration technology initiatives by leading cross-functional coordination and delivery for complex, multi-site deployments. Ensure stakeholder alignment and operation...

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$94K - $117K *

Accelerate progress at large-scale data centers by leveraging your network expertise to monitor, maintain, and optimize both InfiniBand and Ethernet networks while ensuring peak performance in high-pe...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $126K *

Deliver exceptional IT support and network solutions for retail operations, ensuring seamless technology integration and reliability across North America. Collaborate with teams to enhance store techn...

1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$80K - $95K *

Support and enhance manufacturing application solutions, providing critical Level 1 support and troubleshooting for production systems. Collaborate with teams to improve efficiency and ensure system f...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$81K *

Unlock innovative AI solutions by designing, deploying, and operating systems that enhance decision-making and services. Collaborate across teams to ensure scalable, secure, and reliable AI applicatio...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$85K - $105K *

Unlock your potential as you drive operational excellence by supporting key enterprise applications. Collaborate with stakeholders to troubleshoot issues, enhance user experiences, and ensure applicat...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Partner with us to enhance our enterprise network infrastructure by implementing, configuring, and maintaining robust LAN/WAN solutions while ensuring optimal performance and secure remote access for...

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$105K - $129K *

Drive the development of innovative software solutions for capital markets, enhancing risk management and trading operations. Collaborate with cross-functional teams to deliver high-quality applicatio...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$86K - $130K *

Join us to manage and optimize complex research computing infrastructures, enhancing performance and user support for supercomputing and storage systems while driving technological innovation in acade...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$152K - $180K *

Unlock the potential of infrastructure by optimizing virtualized and containerized environments. Play a key role in maintaining resilient systems, managing storage, and ensuring mission availability t...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$152K - $180K *

Join a team that's dedicated to optimizing high-priority infrastructure through hands-on DevOps practices. Leverage your expertise in Linux, virtualization, and container management to ensure mission...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $177K *

Optimize technical support and leadership for complex projects, driving customer satisfaction and team success through expert guidance and innovative solutions in a dynamic environment...

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join a team that's redefining internal tools for sourcing RFPs, leveraging modern technology and AI. Collaborate with diverse stakeholders while driving rapid experimentation and platform development...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's redefining internal tools for sourcing RFPs, leveraging modern technology and AI. Collaborate with diverse stakeholders while driving rapid experimentation and platform development...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$108K - $130K *

Lead the charge in enhancing systems design and infrastructure, delivering innovative solutions to complex technical challenges while ensuring optimal performance, availability, and security across bu...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$120K - $160K *

Join a team that's focused on optimizing network performance and security, mentoring juniors, and innovating technology solutions to exceed client expectations while ensuring compliance with high stan...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$94K - $151K *

Champion security integration in software development by collaborating with teams to identify vulnerabilities, enhance application security, and implement risk-based recommendations throughout the sof...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$94K - $151K *

Engage with development teams to enhance application security, identify vulnerabilities, and integrate security practices throughout the software lifecycle. Leverage your expertise to support DevSecOp...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$94K - $151K *

Transform application security by partnering with development teams to identify vulnerabilities, integrate security practices, and enhance DevSecOps. Leverage your expertise to perform threat modeling...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$94K - $151K *

Elevate your career by integrating security into software development. Collaborate with teams to identify vulnerabilities, enhance application security, and implement DevSecOps practices, ensuring rob...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$94K - $151K *

Elevate security practices by partnering with development teams to integrate robust application security measures, perform threat modeling, and enhance DevSecOps processes, ensuring secure software de...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$94K - $151K *

Champion application security by partnering with development teams to identify and remediate vulnerabilities, integrate security practices, and enhance the software development lifecycle through effec...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$131K - $210K *

Empower your career by leading strategic initiatives within a global IT team. As a senior technical owner, you'll enhance collaboration and security across platforms, driving automation and operationa...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.