IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$79K - $87K *

Drive your career forward by joining a skilled team focused on resolving complex server issues in dynamic data center environments. Engage directly with customers to ensure optimal performance and sat...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $100K *

Empower your career with a role ensuring customer satisfaction through technical support, troubleshooting, and expert knowledge of server systems. Work collaboratively in a fast-paced environment to u...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Join a team that's dedicated to resolving complex technical issues and enhancing customer satisfaction through expert support in data center environments. You'll play a vital role in our global servic...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Partner with us to deliver exceptional field support for server systems. As a vital member of our post-sales team, you'll troubleshoot technical issues, enhance customer satisfaction, and contribute t...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $95K *

Join a dynamic team as a Service Engineer, driving total customer satisfaction through technical support. You'll troubleshoot, deploy hardware, and ensure seamless service operations within data cente...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $100K *

Support our Global Service network by resolving complex server issues on-site and remotely. This role requires exceptional technical skills and customer service to enhance post-sales support and build...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Grow your career by troubleshooting complex technical problems on server systems, providing exceptional customer support, and enhancing service excellence through field and remote engagements. Drive s...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $100K *

Analyze and resolve complex technical issues at customer sites, ensuring service excellence while supporting a dynamic global service network. Contribute to building a world-class engineering organiza...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that’s dedicated to ensuring the seamless operation of spacecraft through detailed systems engineering, effective communication, and collaboration across multiple disciplines and projects...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a dynamic team to design and maintain network infrastructure for live broadcasts, ensuring seamless integration with broadcast equipment and cloud services. Lead projects, provide real-time suppo...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$92K - $122K *

Transform the campus network infrastructure by leading design, implementation, and support efforts. Collaborate with a dynamic IT team to ensure seamless communication and connectivity across a vast 6...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$114K - $190K *

Elevate your career by supporting key development efforts in a dynamic environment. Collaborate with stakeholders to build scalable, high-quality solutions while ensuring system reliability and securi...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$114K - $190K *

Champion the development of scalable, high-quality solutions while ensuring system reliability and security in a virtualized environment. Collaborate with stakeholders to address complex technical cha...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate technical pre-sales support by collaborating with sales teams to address customer needs, respond to queries, and guide hardware configurations, ensuring innovative solutions that enhance busin...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Innovate network solutions by managing firewall configurations, providing 24x7 support, and ensuring robust incident resolution. Collaborate on technical documentation and budgeting while mentoring te...

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$150K - $170K *

Elevate security practices at scale by implementing robust DevSecOps solutions. Collaborate with cross-functional teams to enhance cloud platforms and drive compliance, ensuring secure software engine...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Analyze technology solutions and system configurations to guide decision-making for a key defense initiative. Collaborate with stakeholders, conduct assessments, and ensure effective system integratio...

4 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$100K - $120K *

Join a team that's dedicated to innovation and excellence, driving projects from concept to completion. Collaborate with cross-functional teams to enhance product development and ensure quality standa...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $190K *

Empower mission-critical enterprise applications by providing essential IT support, ensuring system reliability, security, and performance. Collaborate with teams to enhance infrastructure and drive m...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $190K *

Empower our mission-critical IT systems by providing essential support, troubleshooting, and maintenance for enterprise applications. Join a dynamic team dedicated to enhancing operational efficiency...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $130K *

Join a team that's driving innovation in systems engineering and cybersecurity. Lead complex technical programs, manage Agile processes, and collaborate with diverse teams to enhance defense initiativ...

2 weeks ago

  •   15+ years exp.  •   Enterprise Technology

$85K - $120K *

Elevate your career as you provide critical IT/OT engineering support, optimizing customer systems and enhancing operational efficiency through consultative services and lifecycle management in a dyna...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Contribute to network and systems deployment by supporting installations and configurations nationwide. Collaborate with senior engineers to enhance your skills in a hands-on role, ensuring infrastruc...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Champion enterprise mainframe infrastructure by designing, operating, and maintaining critical hardware systems. Drive performance through innovative solutions, cross-functional collaboration, and a f...

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Lead the charge in optimizing high-performance computing systems, ensuring seamless integration and troubleshooting across diverse Linux environments while collaborating with cross-functional teams to...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.