IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$80K - $95K *

Optimize your career by enhancing corporate network infrastructure. As a key player, you'll design, implement, and maintain enterprise networking solutions while collaborating with teams to troublesho...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Contribute to the governance and quality of the ITSM CMDB. Analyze data integrity, support Discovery processes, and collaborate with teams to enhance configuration management. Leverage ITIL practices...

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $95K *

Drive the integrity and maturity of the ServiceNow CMDB, analyzing data quality and maintaining standards. Collaborate cross-functionally to ensure reliable configuration data supports ITSM processes...

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$69K - $98K *

Join a dynamic team as a technical expert, overseeing operations for cloud and server technologies. Collaborate with cross-functional teams to enhance system performance, mentor staff, and ensure comp...

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K - $137K *

Lead the charge in transforming IT support through automation and AI, enhancing employee experience and operational efficiency while proactively addressing recurring issues and optimizing helpdesk wor...

2 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$118K - $177K *

Join a dynamic team of Senior Network Engineers to tackle complex networking challenges. Leverage your expertise in enterprise connectivity, security, and automation to directly support critical feder...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Unlock seamless technology experiences by managing endpoint devices, supporting users, and transitioning legacy systems to modern environments. This hands-on role requires technical expertise and stro...

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$95K - $115K *

Advance systems engineering initiatives by supporting PMO with critical documentation, data gathering, and analysis. Collaborate on requirements verification and lifecycle planning to enhance project...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $140K *

Partner with us to elevate product support through advanced troubleshooting and system analysis. Be the critical technical resource ensuring Field Service Engineers succeed while driving improvements...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $140K *

Champion product stability by resolving complex technical escalations, supporting field engineers through troubleshooting, and identifying systemic issues for lasting solutions across assigned system...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $90K *

Manage the reliability and safety of networked medical equipment, ensuring optimal functionality through maintenance, inspections, and cybersecurity protocols. Collaborate with IT teams to enhance pat...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $90K *

Contribute to the safety and functionality of networked medical equipment by performing maintenance, inspections, and cybersecurity measures. Collaborate with healthcare teams to enhance patient care...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $90K *

Join our dynamic healthcare team as a Biomedical Equipment Technician, ensuring the reliability and safety of networked medical devices through maintenance, inspections, and cybersecurity measures, wh...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $90K *

Transform healthcare by ensuring the reliability and safety of networked medical equipment. Collaborate with IT and clinical teams to maintain high standards of patient care through effective preventi...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$68K - $143K *

Lead the charge in delivering exceptional IT service management for the Air Force, ensuring operational excellence and customer satisfaction while overseeing local service delivery and aligning with e...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$92K - $110K *

Optimize and enhance information security measures by implementing best practices, collaborating with partners, and utilizing advanced tools to ensure resilience against potential threats...

Reposted yesterday

  •   5 - 7 years exp.  •   Staffing

$125K - $149K *

Unlock potential by leading commissioning and testing for electrical power systems. Collaborate with teams to ensure operational excellence, technical quality, and customer satisfaction while troubles...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Lead the charge in advanced troubleshooting and network management, ensuring robust infrastructure and security. Drive automation and mentor junior engineers while enhancing disaster recovery and busi...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Join a dynamic team to lead engineering efforts in hybrid cloud environments, driving optimization and service improvements while collaborating with stakeholders to ensure system performance, security...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $145K *

Champion innovative network solutions by leveraging hands-on expertise in Cisco technologies. Collaborate with clients and teams to deliver seamless implementations and support, ensuring optimal netwo...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Bring your expertise to a dynamic role focused on resolving server issues in enterprise data centers. Collaborate with teams to enhance post-sales support and ensure customer satisfaction through exce...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$79K - $87K *

Drive your career forward by joining a skilled team focused on resolving complex server issues in dynamic data center environments. Engage directly with customers to ensure optimal performance and sat...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $100K *

Empower your career with a role ensuring customer satisfaction through technical support, troubleshooting, and expert knowledge of server systems. Work collaboratively in a fast-paced environment to u...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Join a team that's dedicated to resolving complex technical issues and enhancing customer satisfaction through expert support in data center environments. You'll play a vital role in our global servic...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Partner with us to deliver exceptional field support for server systems. As a vital member of our post-sales team, you'll troubleshoot technical issues, enhance customer satisfaction, and contribute t...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.