IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$108K - $148K *

Champion innovative processes by guiding semiconductor products through their lifecycle, delivering essential support, troubleshooting complex issues, and optimizing performance with cutting-edge tech...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$108K - $148K *

Transform complex processes through hands-on support, driving innovations in semiconductor manufacturing. Collaborate with clients and internal teams to resolve intricate challenges while enhancing sy...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Drive innovation in network engineering by designing, configuring, and optimizing high-performance data center networks and HPC storage solutions. Collaborate with a skilled team to enhance security a...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $145K *

Accelerate progress at the forefront of network engineering, designing and optimizing enterprise data center networks and HPC storage fabrics while ensuring robust security and performance across adva...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $95K *

Join a dynamic IT team to provide expert support and solutions for desktop and portable systems, leading initiatives and enhancing user experiences in a collaborative environment...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Support and enhance endpoint management solutions, driving robust EUC capabilities across diverse platforms. Lead projects to implement modern technologies, uphold security standards, and optimize dev...

Reposted yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$98K - $163K *

Lead user support initiatives by enhancing software training and collaboration with IC users to foster software adoption, improve operational efficiency, and document user requirements. Drive impactfu...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Accelerate progress at resolving software application issues while providing customer support and analysis. Collaborate with field engineers to enhance product knowledge and ensure effective software...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $93K *

Join a dynamic team providing tier II tech support for 500+ users. Troubleshoot and resolve issues with desktop and laptop systems, ensuring optimal performance and user satisfaction through effective...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $100K *

Unlock your potential by managing enterprise-wide cybersecurity programs, enhancing security posture, and ensuring compliance across IT, OT, and Physical Security environments while driving continuous...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Drive the development and deployment of advanced web and mobile applications, leveraging cutting-edge technologies to enhance software solutions and streamline operations for a significant impact in t...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $149K *

Transform our DevOps capabilities by enhancing CI systems and cloud infrastructure. Collaborate with engineering teams to improve reliability and efficiency in build/test environments across AWS and A...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Engineer mission-critical data center projects, focusing on tenant fit-out and deployment. Collaborate with teams to ensure projects meet specifications, timelines, and budgets while maintaining safet...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $150K *

Transform your career by leading the design of scalable, resilient cloud infrastructure. Empower teams by reducing toil through automation and mentoring. Drive modernization and innovation in CI/CD pr...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$67K - $96K *

Champion the use of our Learning Management System by providing expert technical support and training to faculty and staff, ensuring effective utilization of tools and enhancing the educational experi...

London, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Elevate your career by leading IT infrastructure operations in a dynamic environment. Drive technical excellence and operational continuity while managing critical systems and vendor relationships to...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $94K *

Champion exemplary IT support and lead a dynamic technician team, ensuring high-quality hardware/software maintenance, troubleshooting, and service delivery across various platforms and systems for Co...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$210K - $280K *

Elevate our IT security function by building a secure environment for research operations. You'll manage identity, access, and compliance while enabling fast-paced research through robust security mea...

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$92K - $110K *

Grow your career with a dynamic Infrastructure Engineering role focused on optimizing lab operations through hands-on support, automation, and cross-functional collaboration in a hybrid work environme...

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$110K - $130K *

Shape the future of network security by designing and implementing advanced solutions. Collaborate with experts to enhance organizational security posture across local and wide area networks with inno...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Innovate by blending systems engineering, development, and DevOps to enhance cloud infrastructure reliability, automate deployment, and ensure seamless cross-team collaboration for efficient applicati...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$122K - $158K *

Join a team that's dedicated to designing and developing secure embedded firmware for enterprise systems, enhancing performance and reliability while driving Agile practices and best development stand...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$122K - $158K *

Innovate and lead the development of secure embedded firmware for enterprise systems, driving Agile practices and enhancing code quality while addressing complex hardware interactions and system-level...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Advance your career as you lead technical support and systems engineering for high-profile clients. Drive innovative solutions in device management, network performance, and VIP support, while collabo...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Engage in transforming legal tech by automating workflows and systems for global teams. As an integral IT Engineer, you’ll tackle complex challenges, enhance collaboration, and drive efficiencies, ens...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.