IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$108K - $148K *
Champion innovative processes by guiding semiconductor products through their lifecycle, delivering essential support, troubleshooting complex issues, and optimizing performance with cutting-edge tech...
3 weeks ago
$108K - $148K *
Transform complex processes through hands-on support, driving innovations in semiconductor manufacturing. Collaborate with clients and internal teams to resolve intricate challenges while enhancing sy...
3 weeks ago
Technical Expert / Functional Expert - Network Engineering
$120K - $145K *
Drive innovation in network engineering by designing, configuring, and optimizing high-performance data center networks and HPC storage solutions. Collaborate with a skilled team to enhance security a...
1 week ago
Technical Expert / Functional Expert - Network Engineering
$120K - $145K *
Accelerate progress at the forefront of network engineering, designing and optimizing enterprise data center networks and HPC storage fabrics while ensuring robust security and performance across adva...
1 week ago
$80K - $95K *
Join a dynamic IT team to provide expert support and solutions for desktop and portable systems, leading initiatives and enhancing user experiences in a collaborative environment...
4 weeks ago
$110K - $130K *
Support and enhance endpoint management solutions, driving robust EUC capabilities across diverse platforms. Lead projects to implement modern technologies, uphold security standards, and optimize dev...
Reposted yesterday
$98K - $163K *
Lead user support initiatives by enhancing software training and collaboration with IC users to foster software adoption, improve operational efficiency, and document user requirements. Drive impactfu...
3 weeks ago
Global Software Support Engineer I
$70K - $95K *
Accelerate progress at resolving software application issues while providing customer support and analysis. Collaborate with field engineers to enhance product knowledge and ensure effective software...
3 days ago
$68K - $93K *
Join a dynamic team providing tier II tech support for 500+ users. Troubleshoot and resolve issues with desktop and laptop systems, ensuring optimal performance and user satisfaction through effective...
4 days ago
$85K - $100K *
Unlock your potential by managing enterprise-wide cybersecurity programs, enhancing security posture, and ensuring compliance across IT, OT, and Physical Security environments while driving continuous...
1 week ago
$95K - $115K *
Drive the development and deployment of advanced web and mobile applications, leveraging cutting-edge technologies to enhance software solutions and streamline operations for a significant impact in t...
4 weeks ago
$95K - $149K *
Transform our DevOps capabilities by enhancing CI systems and cloud infrastructure. Collaborate with engineering teams to improve reliability and efficiency in build/test environments across AWS and A...
2 weeks ago
Data Center Project Engineer (TFO)
$100K - $120K *
Engineer mission-critical data center projects, focusing on tenant fit-out and deployment. Collaborate with teams to ensure projects meet specifications, timelines, and budgets while maintaining safet...
2 weeks ago
$110K - $150K *
Transform your career by leading the design of scalable, resilient cloud infrastructure. Empower teams by reducing toil through automation and mentoring. Drive modernization and innovation in CI/CD pr...
3 weeks ago
Technology Support Specialist (Learning Management System)
$67K - $96K *
Champion the use of our Learning Management System by providing expert technical support and training to faculty and staff, ensuring effective utilization of tools and enhancing the educational experi...
3 days ago
$110K - $130K *
Elevate your career by leading IT infrastructure operations in a dynamic environment. Drive technical excellence and operational continuity while managing critical systems and vendor relationships to...
2 weeks ago
$70K - $94K *
Champion exemplary IT support and lead a dynamic technician team, ensuring high-quality hardware/software maintenance, troubleshooting, and service delivery across various platforms and systems for Co...
Reposted 3 weeks ago
Cybersecurity Engineer (IT Security)
$210K - $280K *
Elevate our IT security function by building a secure environment for research operations. You'll manage identity, access, and compliance while enabling fast-paced research through robust security mea...
Yesterday
Infrastructure Engineer req. 1201865
$92K - $110K *
Grow your career with a dynamic Infrastructure Engineering role focused on optimizing lab operations through hands-on support, automation, and cross-functional collaboration in a hybrid work environme...
3 weeks ago
$110K - $130K *
Shape the future of network security by designing and implementing advanced solutions. Collaborate with experts to enhance organizational security posture across local and wide area networks with inno...
4 weeks ago
$110K - $130K *
Innovate by blending systems engineering, development, and DevOps to enhance cloud infrastructure reliability, automate deployment, and ensure seamless cross-team collaboration for efficient applicati...
3 weeks ago
$122K - $158K *
Join a team that's dedicated to designing and developing secure embedded firmware for enterprise systems, enhancing performance and reliability while driving Agile practices and best development stand...
Today
$122K - $158K *
Innovate and lead the development of secure embedded firmware for enterprise systems, driving Agile practices and enhancing code quality while addressing complex hardware interactions and system-level...
Today
$110K - $130K *
Advance your career as you lead technical support and systems engineering for high-profile clients. Drive innovative solutions in device management, network performance, and VIP support, while collabo...
Reposted 3 weeks ago
$120K - $145K *
Engage in transforming legal tech by automating workflows and systems for global teams. As an integral IT Engineer, you’ll tackle complex challenges, enhance collaboration, and drive efficiencies, ens...
Reposted 3 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.