IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$80K - $95K *

Drive efficient IT operations by providing Tier I and II support, managing UNIX and Windows systems, and ensuring seamless communication with management and clients. Enhance system reliability and per...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Shape the future of server technology by leading technical collateral development, defining benchmarks, and creating proof of concepts. Collaborate with product managers and engineers to enhance produ...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Drive innovation in server technology as a System Engineer, leading technical collateral development and creating benchmarks. Collaborate with product teams to enhance product differentiation through...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$112K - $168K *

Elevate your career by leading IT infrastructure projects in secure environments. Drive the planning, execution, and delivery of mission-critical services while managing teams and ensuring compliance...

Yesterday

  •   8 - 10 years exp.  •   Technical Services

$112K - $168K *

Lead the design and management of IT infrastructure for secure government facilities. Oversee project execution, coordinate teams, and ensure compliance with cybersecurity standards while adapting to...

Yesterday

  •   8 - 10 years exp.  •   Technical Services

$88K - $105K *

Lead the charge in enterprise patch management and vulnerability remediation, ensuring security and compliance across all managed systems. Collaborate with IT teams to enhance operational integrity an...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Own and manage the lifecycle of endpoint technology; ensure operational efficiency, security, and user collaboration through engineering, scripting, and hands-on support of devices and workplace solut...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$112K - $125K *

Accelerate your career by designing and maintaining IT systems that enhance operational efficiency and support a distributed workforce in a dynamic environment...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Manage IT systems support and administration for High Performance Computing environments. Engage in troubleshooting, monitoring, and optimizing multi-vendor servers and clusters while providing Tier 1...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $115K *

Empower IT operations by building and managing internal systems, ensuring productivity and security. As the first hire, you'll shape the IT function, streamline processes, and support the team while c...

CanadaRemote

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Lead the transformation of IT support at our Montreal site, ensuring efficient service delivery and oversight. Collaborate with global teams to address technical incidents, manage vendors, and deliver...

Montreal, QCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$200K - $258K *

Drive innovative mechanical solutions for PC notebooks by establishing requirements, collaborating with teams, and leading design efforts to ensure quality, reliability, and cost-effectiveness in prod...

4 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Lead the IT system administration function, ensuring smooth operations with a focus on support, troubleshooting, and collaboration. Collaborate with teams to manage hardware and software while deliver...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $120K *

Join a dynamic team as an IT Systems Administrator, providing essential support and administration for user systems and infrastructure. Engage in troubleshooting, maintenance, and security efforts to...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $115K *

Join a team that's dedicated to delivering exceptional IT operations and support. Lead a skilled team, collaborate with senior management, and drive strategic IT initiatives to enhance service deliver...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Advance your career by implementing and managing complex network systems, including routers and firewalls, in a Cisco ACI datacenter environment. Collaborate with a skilled team to ensure optimal netw...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Elevate your career with a pivotal role managing network infrastructure, focusing on Cisco ACI in a dynamic environment. You'll implement and maintain essential systems while mentoring team members to...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Explore innovative software solutions in a dynamic engineering environment, collaborating with a dedicated team to drive client success and enhance technical skills. Embrace a culture focused on probl...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$104K - $166K *

Unlock potential by overseeing system health and security, troubleshooting issues, and managing large clusters. Collaborate with teams to ensure infrastructure support while providing after-hours assi...

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$73K - $91K *

Analyze and support the implementation of business technology solutions, ensuring optimal performance and user training. Collaborate with teams to enhance operational efficiency while traveling up to...

3 days ago

  •   Less than 5 years exp.  •   Transportation

$95K - $115K *

Champion the growth of Field Service Engineering by bridging technical expertise and operational needs, ensuring successful project delivery and support for diverse industry partners in a dynamic, hig...

Today

  •   8 - 10 years exp.  •   Aerospace & Defense

$88K - $105K *

Engage as a Field Service Engineer, supporting integration and testing of advanced subsystems. Collaborate with teams and customers to troubleshoot and enhance product performance while ensuring timel...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$88K - $105K *

Champion the integration and testing of advanced subsystems, collaborating with customers and engineering teams to ensure successful deployment and performance evaluation in dynamic environments. Trav...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$88K - $105K *

Join us to support the integration and testing of advanced subsystems, collaborating with customers and engineering teams to ensure successful deployment and performance evaluation in dynamic environm...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $120K *

Accelerate your career by leading the design and management of enterprise cloud and network platforms. Drive automation and operational excellence while ensuring security and compliance across Microso...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.