IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$92K - $110K *
Join a team that's dedicated to providing exceptional IT support, troubleshooting complex issues, and enhancing productivity for a distributed workforce. Collaborate across departments to ensure seaml...
6 days ago
$75K - $100K *
Empower your IT expertise by delivering top-notch support to our internal teams. This role involves troubleshooting, managing applications, and designing systematic solutions to enhance operational ef...
3 weeks ago
$110K - $130K *
Champion customer success by owning technical escalations, diagnosing issues, and collaborating with engineering to enhance support processes for enterprise clients, ensuring seamless integration and...
Today
$100K - $120K *
Join a team that's redefining technical support for enterprise customers. You'll own escalations, advocate for clients, and build scalable processes while collaborating with engineering to enhance our...
Today
$90K - $110K *
Drive the engineering and administration of endpoint management solutions, focusing on SCCM and Windows environments. Collaborate with teams to enhance software deployment, patch management, and secur...
1 week ago
$90K - $100K *
Unlock potential by driving operational excellence in IT infrastructure. Collaborate with cross-functional teams to monitor, troubleshoot, and automate processes, ensuring seamless cloud and system op...
Yesterday
$90K *
Empower progress at a dynamic IT support role, delivering Tier 1 & 2 assistance, managing onboarding/offboarding, and ensuring top-notch customer service while supporting ongoing projects and maintain...
5 days ago
IT Infrastructure & Support Analyst
$80K - $90K *
Analyze and enhance corporate technology infrastructure, ensuring optimal performance and security. Collaborate with cross-functional teams to troubleshoot complex issues and improve employee experien...
1 week ago
$135K - $155K *
Lead IT support initiatives, optimizing end-user experience and governance across a diverse application landscape, while mentoring junior team members and establishing robust support standards...
3 weeks ago
$80K - $90K *
Join a dynamic team as a Technology Support Analyst, providing essential tech support across software, hardware, and network services. Collaborate with local and central resources to ensure high-quali...
2 days ago
$80K - $95K *
Lead the charge in enhancing customer satisfaction through effective technical support. Engage in incident management, troubleshoot banking systems, and collaborate with cross-functional teams to opti...
Reposted today
Technical Support Engineer (L2)
$85K - $95K *
Drive exceptional client support by managing complex technical issues and escalations. Collaborate with engineering teams to enhance service delivery, mentor junior staff, and leverage AI tools for ef...
1 week ago
$110K - $130K *
Elevate client technology solutions by collaborating on upgrades, migrations, and infrastructure design. Engage with teams to drive innovation and ensure seamless service delivery across diverse proje...
2 weeks ago
$80K - $95K *
Champion IT support across global offices by troubleshooting, managing endpoints, and enhancing user experience. Collaborate with teams to ensure efficient onboarding, offboarding, and technical assis...
6 days ago
$100K - $120K *
Transform operational excellence by ensuring QA/UAT environments are fully functional. Leverage your expertise in monitoring, scripting, and health checks to enhance application performance and suppor...
3 days ago
$81K - $112K *
Take ownership of IT support operations, ensuring seamless installation, maintenance, and troubleshooting of desktop and laptop systems. Collaborate with users to enhance their tech experience and man...
Yesterday
$90K - $110K *
Join our Technical Support Team to enhance customer experience by troubleshooting technical issues, providing feedback, and collaborating across departments to ensure seamless product functionality an...
Reposted 3 weeks ago
$95K - $110K *
Drive the evolution of IT support by enhancing employee technology experiences, managing vendor relationships, and implementing scalable solutions that ensure seamless operations and security across t...
3 days ago
$80K - $98K *
Support our team by providing essential IT Technical Support in a dynamic airport environment. You'll troubleshoot systems, manage employee onboarding/offboarding, and ensure seamless connectivity for...
Yesterday
$95K - $115K *
Empower critical business applications by managing and supporting cloud technologies. Collaborate with teams to troubleshoot issues, automate tasks, and enhance operational efficiency in a dynamic IT...
3 days ago
Application Support Analyst - SRE
$75K - $125K *
Join a team that's dedicated to designing and enhancing software solutions, ensuring high-quality delivery and seamless integration. Collaborate across functions to drive innovation and maintain secur...
Reposted 2 days ago
$82K - $91K *
Champion IT support by delivering technical assistance and troubleshooting for computer systems, networks, and software applications, ensuring operational efficiency for Department of Defense personne...
Yesterday
IT Support and Network Engineer
$135K - $155K *
Optimize network performance and IT support across environments. Engage with teams to design and maintain Cisco Meraki networks while providing exceptional helpdesk assistance for hardware, software...
3 weeks ago
Technical Support Specialist 794
$90K - $120K *
Provide Tier 1 Help Desk support for various applications, manage user accounts, and document customer issues. Collaborate with technical teams to enhance operations and develop user guides while gain...
1 week ago
Technical Support Specialist 794
$90K - $120K *
Manage Tier 1 Help Desk support for various applications, ensuring user access, issue resolution, and documentation. Collaborate with technical teams to enhance operations and support modernization ef...
1 week ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.