IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$92K - $110K *

Join a team that's dedicated to providing exceptional IT support, troubleshooting complex issues, and enhancing productivity for a distributed workforce. Collaborate across departments to ensure seaml...

Vancouver, BCIn-Person

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $100K *

Empower your IT expertise by delivering top-notch support to our internal teams. This role involves troubleshooting, managing applications, and designing systematic solutions to enhance operational ef...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Champion customer success by owning technical escalations, diagnosing issues, and collaborating with engineering to enhance support processes for enterprise clients, ensuring seamless integration and...

Today

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Join a team that's redefining technical support for enterprise customers. You'll own escalations, advocate for clients, and build scalable processes while collaborating with engineering to enhance our...

San Francisco, CARemote

Today

  •   5 - 7 years exp.  •   Technical Services

$90K - $110K *

Drive the engineering and administration of endpoint management solutions, focusing on SCCM and Windows environments. Collaborate with teams to enhance software deployment, patch management, and secur...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$90K - $100K *

Unlock potential by driving operational excellence in IT infrastructure. Collaborate with cross-functional teams to monitor, troubleshoot, and automate processes, ensuring seamless cloud and system op...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$90K *

Empower progress at a dynamic IT support role, delivering Tier 1 & 2 assistance, managing onboarding/offboarding, and ensuring top-notch customer service while supporting ongoing projects and maintain...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $90K *

Analyze and enhance corporate technology infrastructure, ensuring optimal performance and security. Collaborate with cross-functional teams to troubleshoot complex issues and improve employee experien...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$135K - $155K *

Lead IT support initiatives, optimizing end-user experience and governance across a diverse application landscape, while mentoring junior team members and establishing robust support standards...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $90K *

Join a dynamic team as a Technology Support Analyst, providing essential tech support across software, hardware, and network services. Collaborate with local and central resources to ensure high-quali...

2 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Lead the charge in enhancing customer satisfaction through effective technical support. Engage in incident management, troubleshoot banking systems, and collaborate with cross-functional teams to opti...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $95K *

Drive exceptional client support by managing complex technical issues and escalations. Collaborate with engineering teams to enhance service delivery, mentor junior staff, and leverage AI tools for ef...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Elevate client technology solutions by collaborating on upgrades, migrations, and infrastructure design. Engage with teams to drive innovation and ensure seamless service delivery across diverse proje...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Champion IT support across global offices by troubleshooting, managing endpoints, and enhancing user experience. Collaborate with teams to ensure efficient onboarding, offboarding, and technical assis...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Transform operational excellence by ensuring QA/UAT environments are fully functional. Leverage your expertise in monitoring, scripting, and health checks to enhance application performance and suppor...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$81K - $112K *

Take ownership of IT support operations, ensuring seamless installation, maintenance, and troubleshooting of desktop and laptop systems. Collaborate with users to enhance their tech experience and man...

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Join our Technical Support Team to enhance customer experience by troubleshooting technical issues, providing feedback, and collaborating across departments to ensure seamless product functionality an...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $110K *

Drive the evolution of IT support by enhancing employee technology experiences, managing vendor relationships, and implementing scalable solutions that ensure seamless operations and security across t...

3 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $98K *

Support our team by providing essential IT Technical Support in a dynamic airport environment. You'll troubleshoot systems, manage employee onboarding/offboarding, and ensure seamless connectivity for...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Empower critical business applications by managing and supporting cloud technologies. Collaborate with teams to troubleshoot issues, automate tasks, and enhance operational efficiency in a dynamic IT...

Toronto, ONIn-Person

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $125K *

Join a team that's dedicated to designing and enhancing software solutions, ensuring high-quality delivery and seamless integration. Collaborate across functions to drive innovation and maintain secur...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$82K - $91K *

Champion IT support by delivering technical assistance and troubleshooting for computer systems, networks, and software applications, ensuring operational efficiency for Department of Defense personne...

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$135K - $155K *

Optimize network performance and IT support across environments. Engage with teams to design and maintain Cisco Meraki networks while providing exceptional helpdesk assistance for hardware, software...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$90K - $120K *

Provide Tier 1 Help Desk support for various applications, manage user accounts, and document customer issues. Collaborate with technical teams to enhance operations and develop user guides while gain...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Manage Tier 1 Help Desk support for various applications, ensuring user access, issue resolution, and documentation. Collaborate with technical teams to enhance operations and support modernization ef...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.