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IT Support Engineer Jobs
IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
What IT Support Engineers Do
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Skills and Qualifications
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
Career Opportunities and Compensation
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Find IT Support Engineer Jobs on Ladders
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
IT Support Engineer Jobs
$124K - $163K *
Innovate solutions by bridging design engineering and supply chain operations, enhancing product compliance and accelerating time-to-market through advanced PLM strategies and AI-driven capabilities...
5 days ago
Senior Optical Transport Implementation Engineer - Pub Sec
$93K - $124K *
Unlock potential by joining a team focused on advanced Tier II support for network devices in a fiber optic transport network, ensuring operational excellence and 100% service availability across mult...
Reposted 1 week ago
$75K - $109K *
Support a dynamic Technical Support team by solving technical challenges, managing ticket queues, and ensuring client satisfaction while collaborating with global teams to enhance service delivery and...
Yesterday
$75K - $109K *
Support a dynamic Technical Support team by resolving client issues and enhancing satisfaction through effective troubleshooting and communication. Collaborate with global teams to drive solutions for...
Yesterday
$75K - $109K *
Transform client experiences by joining our Technical Support team, where you'll tackle technical challenges, manage ticket queues, and collaborate with global brands to ensure satisfaction and drive...
Yesterday
$75K - $109K *
Transform client experiences by delivering exceptional technical support solutions. Collaborate with a dynamic team to troubleshoot challenges, ensuring satisfaction for renowned brands while contribu...
Yesterday
$80K - $95K *
Unlock your potential as a Systems Administrator, managing enterprise server environments, enhancing system performance, and collaborating with technical teams to ensure operational excellence and sec...
6 days ago
$90K - $110K *
Champion the design and management of a robust corporate technology environment, focusing on Microsoft 365, identity management, and endpoint management. Contribute to operational excellence while imp...
3 weeks ago
$90K - $110K *
Join our team as you implement change requests and troubleshoot connectivity issues. You'll work with advanced networking technologies, ensuring seamless operations and customer satisfaction while par...
5 days ago
Principal Systems Administrator (Linux, VMware)
$108K - $130K *
Manage and optimize IT systems, ensuring reliability and performance. Provide support for troubleshooting, maintenance, and compliance, while coordinating with security teams to enhance system operati...
3 weeks ago
$56K - $114K *
Join a team that supports and maintains secure, highly available infrastructure. This role involves designing, deploying, and troubleshooting systems while ensuring reliable performance and adherence...
Reposted 3 weeks ago
$56K - $114K *
Help us advance our secure computing environment by maintaining and optimizing infrastructure, ensuring reliability and performance, and supporting the deployment of new technologies while providing e...
Reposted 3 weeks ago
$110K - $130K *
Accelerate project success by enhancing system evaluations with automation, ensuring optimal application performance through proactive monitoring and support. Collaborate across teams in a dynamic env...
Reposted 6 days ago
Tier II Network Application Support Tech
$120K - $127K *
Join a dynamic team to support and enhance a large-scale communications system. Leverage your technical expertise in Linux systems, networking, and troubleshooting to ensure seamless operations and cu...
2 weeks ago
$100K - $120K *
Engineer innovative solutions across the DevSecOps lifecycle, collaborating with cross-functional teams to deliver high-quality technology outcomes that meet business needs while mentoring junior staf...
1 week ago
$65K - $97K *
Transform complex application support by providing Tier 3 engineering expertise, troubleshooting production issues, and collaborating across teams to enhance system reliability and performance. Drive...
5 days ago
IT Support, Executive Services
$71K - $98K *
Elevate executive operations by delivering high-touch IT support to C-suite leaders. Collaborate with teams to ensure seamless tech experiences, manage hardware assets, and resolve complex issues with...
1 week ago
$136K - $160K *
Empower your IT career by delivering exceptional technology support for a diverse employee base. This hands-on role encompasses problem-solving, service improvement, and collaboration with multiple te...
Reposted 6 days ago
$62K - $103K *
Join our dynamic Talent Acquisition team to drive full life-cycle recruitment, partnering with leaders to source top technical talent and support strategic business initiatives through innovative sour...
2 days ago
$90K - $95K *
Transform customer success through technical expertise as you support mobile SDK applications, analyze software issues, and provide strategic insights to enhance the adoption of location services thro...
Reposted 3 weeks ago
$80K - $95K *
Elevate your career by managing global network infrastructure, ensuring reliability and security. Collaborate with teams to develop innovative solutions that meet evolving business needs while optimiz...
2 weeks ago
Technical Support Engineer (Americas/EMEA - Remote)
$106K - $133K *
Transform customer support by creating and enhancing back-office tools using PHP and Laravel. Collaborate with cross-functional teams to tackle complex problems, automate workflows, and improve servic...
Reposted 2 weeks ago
IT Network & Systems Admin (Onsite - Dallas)
$79K - $89K *
Join a dynamic team as a Network Administrator, providing essential IT support both onsite and remotely. You'll troubleshoot a variety of technical issues, ensuring high standards of service and clien...
Yesterday
$80K - $95K *
Shape the future of technical support by resolving complex issues, collaborating with teams, and training staff to enhance customer experiences and optimize services in a dynamic environment...
3 weeks ago
$110K - $140K *
Drive technical leadership for customer deployments, ensuring solutions meet requirements from design to delivery. Collaborate with teams to resolve issues and maintain quality throughout the project...
2 weeks ago
Frequently Asked Questions (FAQ)
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.