Explore Enterprise Customer Success Manager jobs for experienced professionals who help large organizations achieve measurable value from their technology, products, and services. These strategic roles combine relationship management, business consulting, product expertise, and commercial insight to strengthen customer outcomes and long-term partnerships. Browse vetted opportunities paying $100,000 or more on Ladders.
An Enterprise Customer Success Manager (CSM) serves as a trusted advisor to a portfolio of high-value customers. They learn each organization’s goals, guide implementation and adoption, coordinate resources across teams, and help customers realize value over time. Depending on the company, the role may also support renewals, identify expansion opportunities, and communicate customer needs to product and leadership teams.
Employers often look for customer-facing experience with enterprise accounts, strong communication and presentation skills, and the ability to translate complex products into business value. Strategic planning, data analysis, negotiation, project management, and executive relationship-building are also valuable. Familiarity with customer success platforms, CRM systems, SaaS products, and a specific industry can be an advantage. Requirements vary by employer and seniority.
Enterprise CSMs can advance into senior or strategic customer success roles, team leadership, customer success operations, account management, or broader revenue and customer experience leadership. Compensation depends on factors such as experience, location, industry, company size, and whether the position includes variable pay. Ladders focuses on vetted professional opportunities paying $100,000 or more, helping experienced candidates explore roles aligned with their career goals.
Search Enterprise Customer Success Manager openings on Ladders to discover high-paying opportunities with organizations that value lasting customer partnerships. Compare roles, review qualifications, and find a position where you can help enterprise customers achieve meaningful results.
$125K - $150K *
Shape strategic enterprise relationships by driving revenue growth and delivering tailored solutions. Leverage expertise in Association Management Software to navigate complex sales cycles and enhance...
6 days ago
$160K - $192K *
Advance enterprise sales by owning pipeline creation and managing complex deals. Collaborate with cross-functional teams to drive strategic accounts and leverage events for growth. Shape customer prio...
2 weeks ago
$204K - $221K *
Champion customer success by managing strategic enterprise accounts, ensuring alignment with client goals and driving growth through collaboration across teams. Leverage data insights to enhance relat...
2 weeks ago
Enterprise Account Executive - Financial Services
$123K - $247K *
Unlock your potential by driving enterprise sales in Financial Services. Build strategic relationships, develop account strategies, and leverage Salesforce solutions to deliver impactful results for l...
2 weeks ago
Enterprise Account Executive - Financial Services
$123K - $247K *
Join a dynamic team to drive enterprise sales in Financial Services, building strategic relationships and delivering impactful solutions. Leverage your expertise to accelerate revenue and enhance cust...
2 weeks ago
Enterprise Account Executive - Financial Services
$135K - $272K *
Unlock potential by joining a dynamic team focused on driving innovation in Financial Services. Collaborate with strategic clients to enhance their Salesforce experience while advancing your career th...
Reposted 2 weeks ago
$110K - $130K *
Champion enterprise AI implementations by leading client engagements, managing delivery health, and ensuring successful outcomes. Collaborate with stakeholders to translate objectives into actionable...
2 days ago
$150K - $180K *
Join a team that's driving growth by leveraging your sales expertise to expand our commercial footprint. You'll engage with new customers, manage complex sales cycles, and collaborate with cross-funct...
4 weeks ago
$130K - $160K *
Lead the charge in driving sales growth by leveraging your expertise in the translation and localization industry. Collaborate with teams to close complex deals and expand partnerships, ensuring custo...
4 weeks ago
$130K - $160K *
Help us drive growth as a key sales professional, leveraging your expertise to expand our commercial footprint. You'll engage with new customers, manage complex sales cycles, and collaborate with team...
4 weeks ago
$150K - $180K *
Unlock potential by driving sales growth through strategic outreach and relationship building. Collaborate with teams to close complex deals, educate clients on our platform, and achieve ambitious rev...
4 weeks ago
$125K - $150K *
Unlock potential by driving sales growth in the translation and localization sector. Leverage your expertise to build relationships, close deals, and support customer success, all while managing compl...
4 weeks ago
Majors Customer Success Manager (Asset Management)
$180K - $210K *
Transform customer success for major clients by guiding and maximizing their adoption of innovative AI solutions, enhancing business processes and outcomes while ensuring ongoing relationship manageme...
Reposted yesterday
Enterprise Project Management Manager
$110K - $130K *
Reimagine project management by leading complex, cross-functional initiatives that drive operational efficiency and business outcomes. Collaborate with diverse teams to influence strategic decisions a...
1 week ago
$110K - $130K *
Accelerate progress at the forefront of enterprise sales, driving growth through strategic relationship building and complex deal management. Own the sales lifecycle while collaborating with teams to...
Yesterday
$65K - $110K *
Empower VIP members by providing exceptional support and building lasting relationships. Manage inquiries, coordinate fulfillment, and collaborate with teams to enhance customer experience and drive e...
2 weeks ago
$320K - $340K *
Drive strategic account growth by managing a diverse portfolio, generating new business opportunities, and cultivating key stakeholder relationships to exceed sales targets and enhance customer satisf...
Today
Technical Partner Success Manager
$40K - $200K *
Drive strategic initiatives and enhance operational efficiency by collaborating with executives and managing interdisciplinary teams in a fast-paced AI startup environment. Make a significant impact f...
2 days ago
SMB Account Executive - Expansion
$134K - $200K *
Join a team that's driving SaaS growth by leveraging AI insights to expand our SMB account base. You'll build relationships, close deals, and innovate solutions that align with customer goals, all whi...
Today
Customer Success Manager, Revenue Cycle Management (RCM)
$84K - $87K *
Elevate customer success by managing onboarding and ongoing support for dental practices using an AI-driven revenue cycle management platform, ensuring seamless integration and customer advocacy throu...
3 weeks ago
Customer Success Manager, Tier 2 (Central)
$120K - $150K *
Join a team that's dedicated to enhancing customer success for mid-size financial institutions. You'll manage relationships, drive product adoption, and ensure clients achieve their goals using our in...
1 week ago
$280K - $320K *
Transform your career by driving sales across enterprise accounts, leveraging proven methodologies to uncover opportunities and exceed goals. Collaborate with teams to craft tailored solutions and enj...
Today
$280K - $320K *
Empower your career by driving sales across enterprise accounts. Leverage your expertise to build pipelines, craft proposals, and lead teams in a fast-paced environment with uncapped earnings and grow...
Today
Customer Success Manager, Ads Solutions (Seattle)
$110K - $130K *
Lead partnerships with advertising clients, guiding onboarding, campaign growth, and driving strategic success through data-driven insights and cross-functional collaboration for a superior advertisin...
Reposted yesterday
$110K - $140K *
Transform your career by managing employee benefits for diverse clients. Collaborate with Producers and Executives to deliver exceptional service, analyze plans, and drive compliance while fostering s...
2 weeks ago
What does an Enterprise Customer Success Manager do?
An Enterprise Customer Success Manager guides large customers toward their business goals by supporting adoption, coordinating resources, measuring outcomes, and building trusted relationships. The role may also contribute to renewals and account growth.
What qualifications are typically required for enterprise customer success jobs?
Employers commonly seek experience managing enterprise customers, strong communication and presentation skills, strategic problem-solving, and the ability to connect product use to business results. Specific requirements depend on the product, industry, and role.
How is an Enterprise Customer Success Manager different from an account manager?
Customer success typically focuses on adoption, customer outcomes, and long-term value, while account management often emphasizes commercial relationships, renewals, and revenue. Many organizations combine or closely coordinate these responsibilities.
Do Enterprise Customer Success Manager jobs pay $100,000 or more?
Many senior enterprise customer success roles offer compensation of $100,000 or more, though pay varies by employer, location, experience, and incentive structure. Ladders features vetted professional jobs paying at least $100,000.
What career paths can follow an Enterprise Customer Success Manager role?
Common paths include senior or strategic customer success, customer success leadership, customer success operations, account management, and customer experience or revenue leadership.