Director, Customer Experience Jobs in Los Angeles, CA

Lead the CX Strategy team to enhance customer journeys, improve retention, and drive strategic initiatives across Customer Success, Renewals, and Professional Services in a dynamic, cross-functional e...

Shape the future of customer experience by leading global support and engagement initiatives. Drive operational excellence and innovation in a digital-first environment while fostering a collaborative...

Take ownership of driving sales and strategic partnerships to grow revenue through innovative Salesforce solutions. Collaborate with cross-functional teams to identify opportunities, nurture relations...

Join a team that's redefining customer experience by leading strategy and operations, driving cross-functional initiatives, and leveraging AI for innovative solutions in a dynamic marketplace environm...

Lead transformational initiatives in financial services, leveraging AI and modern banking expertise to drive digital change. Collaborate across teams while adhering to regulatory standards, ensuring e...

Build transformative customer journey strategies that enhance experiences, drive operational efficiency, and promote digital adoption while leading cross-functional teams to achieve measurable outcome...

Champion the creation of impactful brand and marketing strategies that drive growth and engagement. Lead a high-performing team to deliver innovative campaigns using data-driven insights to enhance me...

Transform the landscape of product delivery in government, leading a dynamic team of Product and Delivery Managers to enhance public service efficacy through innovative practices and capacity building...

Join a team that's building a dealer network from the ground up. Drive sales growth, establish market presence, and lead a dynamic team while shaping the future of the brand in North America. A hands...

Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...

Elevate your career by driving revenue growth and client relationships in the programmatic advertising space. As a strategic leader, you'll shape sales strategies, foster partnerships, and lead impact...

Lead the charge in optimizing service delivery operations to meet growth goals while ensuring speed, safety, and quality in field service execution for an expanding organization...

Lead the charge in client experience by harnessing strategic partnerships and operational excellence. Drive business growth, foster team collaboration, and cultivate executive relationships for optima...

Unlock potential by leading strategic operations in process improvement and customer service. Oversee cross-departmental initiatives, streamline workflows, and enhance service delivery while fostering...

Elevate the customer experience by leading our Professional Services team, ensuring excellence in delivery, strategy, and operations across consulting and implementation. Drive organizational growth w...

Lead the charge in optimizing post-enrollment client experiences, ensuring quality and impact through strategic oversight and process enhancement across coaching and fulfillment teams as the organizat...

Join our dynamic team to enhance the customer journey by improving support operations, optimizing processes, and translating customer insights into actionable strategies for better experiences with ou...

Transform the B2B product marketing landscape by leading strategic initiatives, enhancing market positioning, and driving revenue growth through innovative programs and stakeholder collaboration acros...

Drive impactful research initiatives to enhance Customer and Agent Experiences. Lead a high-performing team while collaborating with leadership to align insights with business outcomes and develop sca...

Shape the future of employee relations by leading a global center of excellence, enhancing workplace practices, and driving a culture of accountability and fairness while managing high-stakes investig...

Innovate growth strategies for a multi-brand portfolio, driving customer acquisition and demand generation. Collaborate with teams for efficiency and scale, leveraging data-driven insights to enhance...

Innovate by driving a unified design and user experience strategy across healthcare technology, enhancing product usability, alignment with customer needs, and leveraging AI-proficient design methodol...

Transform healthcare operations by leading shared services strategy, enhancing efficiency, and driving financial outcomes while collaborating across teams to improve patient access and streamline work...

Champion PRISM's content intelligence engine by architecting B2B systems, integrating financial workflows, and governing user interfaces to redefine commercial decision-making in film, TV, and streami...

Join a high-impact marketing leadership role where you'll own brand, demand generation, and product marketing strategies. Collaborate with cross-functional teams to drive pipeline growth and position...