Move Up with Director, Technical Support Jobs at Ladders

Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.

Why Choose Ladders for Your Job Search?

As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.

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$80K - $95K *

Drive field support operations and remote dispatch oversight, managing ticket lifecycles and SLA compliance while coaching technicians and maintaining customer communications effectively...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $160K *

Lead design compliance and quality assurance in large-scale construction projects, ensuring design intent is implemented effectively throughout the process while coordinating with stakeholders and sup...

2 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$120K - $135K *

Lead a high-performing IT support team, ensuring efficient operations and exceptional service delivery while optimizing processes and collaborating across departments to meet organizational goals...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $236K *

Join a team that's committed to engineering excellence and developing top talent. Lead cross-functional initiatives, establish best practices, and shape technical roadmaps that align with enterprise s...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Take ownership of customer retention and growth, leading a transformation of post-sales with AI-driven strategies to enhance customer experiences and drive expansion while reducing churn through proac...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$88K - $105K *

Drive successful project delivery by managing teams, resources, and client expectations while mentoring other PMs and adhering to best practices for project management...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Unlock potential by leading our production teams to enhance efficiency, drive growth, and implement innovative solutions in a dynamic manufacturing environment focused on continuous improvement and hi...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Take ownership of retail alternative investment solutions, driving product vision, development, and client partnerships to enhance performance and operational workflows in an Agile environment...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Drive and innovate end-to-end supply chain strategies, optimizing procurement and logistics to enhance operational efficiency across multiple manufacturing facilities while ensuring cost-effective and...

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform customer service operations by leading Workforce Management and Operational Analytics. Drive efficiency, optimize service delivery, and enhance customer experience while providing strategic...

1 month ago

  •   5 - 7 years exp.  •   Business Services

$120K - $135K *

Champion significant revenue growth by securing high-value contracts while expanding the client base across North America. Utilize your industry knowledge to influence market strategy and guide sales...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $220K *

Lead strategic client relations while overseeing variable commission delivery. Build and mentor a high-performing team to ensure exceptional service and compliance with standards across global operati...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Oversee and manage the execution of a complex government contract, leading teams and ensuring high-quality performance while maintaining essential relationships with stakeholders and driving program s...

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$57K - $118K *

Accelerate progress at the forefront of datacenter operations by mentoring technicians, ensuring technical compliance, and driving continuous improvement in performance and reliability of systems and...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$57K - $118K *

Advance your career by providing expert technical support and mentoring in data center operations, ensuring optimal performance and reliability of server, storage, and network components while adherin...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$57K - $118K *

Champion excellence in data center operations by guiding technicians, validating network configurations, and solving complex issues to ensure efficient system performance and adherence to safety proto...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$57K - $118K *

Reimagine data center operations by managing hardware upgrades and network configurations. Mentor technicians, ensure compliance with standards, and resolve technical issues to maintain efficiency and...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $130K *

Shape the future of space engineering projects by leading and mentoring a high-performing team. You'll manage complex requirements, oversee hardware development, and establish strong customer relation...

4 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$190K - $210K *

Champion the modernization of enterprise architecture and cloud infrastructure, leading strategic planning and execution while fostering innovation, scalability, and compliance. Manage cross-functiona...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Inspire and manage a dynamic engineering team driving the development and certification of advanced flight hardware for deep space exploration. Oversee project execution, mentor engineers, and foster...

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $110K *

Lead the charge in IT operations, overseeing a multi-site team and enhancing security practices while ensuring swift support for technology issues and continuous improvement of operational processes...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Champion your career by leading a dynamic team in optimizing IT operations through best practices and innovation while ensuring effective communication and support across departments...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$70K - $100K *

Join a team that fosters innovation and technical excellence in IT support. As a Tier 2 Engineer, you'll troubleshoot complex issues, manage networks, and secure cloud environments while supporting a...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Transform enterprise mobility by leading growth strategies, fostering key partnerships, and guiding high-performing sales teams to drive sustainable revenue and profitability across diverse markets an...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$220K - $245K *

Shape your career by leading product marketing for diverse legal segments, driving go-to-market strategies, and creating impactful messaging to enhance growth. Empower your team while delivering insig...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What is the role of a Director, Technical Support?question toggle

    A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.

  • What companies offer Director, Technical Support roles?question toggle

    Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.

  • Why should I use Ladders for my Director, Technical Support job search?question toggle

    Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.