Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
$80K - $95K *
Drive field support operations and remote dispatch oversight, managing ticket lifecycles and SLA compliance while coaching technicians and maintaining customer communications effectively...
Reposted 1 week ago
$120K - $160K *
Lead design compliance and quality assurance in large-scale construction projects, ensuring design intent is implemented effectively throughout the process while coordinating with stakeholders and sup...
2 weeks ago
$120K - $135K *
Lead a high-performing IT support team, ensuring efficient operations and exceptional service delivery while optimizing processes and collaborating across departments to meet organizational goals...
3 weeks ago
$135K - $236K *
Join a team that's committed to engineering excellence and developing top talent. Lead cross-functional initiatives, establish best practices, and shape technical roadmaps that align with enterprise s...
5 days ago
Senior Director, Customer Retention & Growth (Americas)
$150K - $180K *
Take ownership of customer retention and growth, leading a transformation of post-sales with AI-driven strategies to enhance customer experiences and drive expansion while reducing churn through proac...
Reposted 1 week ago
$88K - $105K *
Drive successful project delivery by managing teams, resources, and client expectations while mentoring other PMs and adhering to best practices for project management...
4 weeks ago
$80K - $95K *
Unlock potential by leading our production teams to enhance efficiency, drive growth, and implement innovative solutions in a dynamic manufacturing environment focused on continuous improvement and hi...
Yesterday
Senior Specialist, Product Management
$125K - $150K *
Take ownership of retail alternative investment solutions, driving product vision, development, and client partnerships to enhance performance and operational workflows in an Agile environment...
3 weeks ago
$150K - $180K *
Drive and innovate end-to-end supply chain strategies, optimizing procurement and logistics to enhance operational efficiency across multiple manufacturing facilities while ensuring cost-effective and...
2 days ago
$110K - $130K *
Transform customer service operations by leading Workforce Management and Operational Analytics. Drive efficiency, optimize service delivery, and enhance customer experience while providing strategic...
1 month ago
$120K - $135K *
Champion significant revenue growth by securing high-value contracts while expanding the client base across North America. Utilize your industry knowledge to influence market strategy and guide sales...
4 weeks ago
Director, Variable Project Delivery
$180K - $220K *
Lead strategic client relations while overseeing variable commission delivery. Build and mentor a high-performing team to ensure exceptional service and compliance with standards across global operati...
Yesterday
$110K - $130K *
Oversee and manage the execution of a complex government contract, leading teams and ensuring high-quality performance while maintaining essential relationships with stakeholders and driving program s...
3 weeks ago
Senior Data Center Support Services Technician- Night Shift
$57K - $118K *
Accelerate progress at the forefront of datacenter operations by mentoring technicians, ensuring technical compliance, and driving continuous improvement in performance and reliability of systems and...
Reposted today
Senior Data Center Support Services Technician
$57K - $118K *
Advance your career by providing expert technical support and mentoring in data center operations, ensuring optimal performance and reliability of server, storage, and network components while adherin...
Reposted today
Senior Data Center Support Services Technician
$57K - $118K *
Champion excellence in data center operations by guiding technicians, validating network configurations, and solving complex issues to ensure efficient system performance and adherence to safety proto...
Reposted today
Senior Data Center Support Services Technician
$57K - $118K *
Reimagine data center operations by managing hardware upgrades and network configurations. Mentor technicians, ensure compliance with standards, and resolve technical issues to maintain efficiency and...
2 weeks ago
$108K - $130K *
Shape the future of space engineering projects by leading and mentoring a high-performing team. You'll manage complex requirements, oversee hardware development, and establish strong customer relation...
4 weeks ago
Director, Enterprise Architecture and Infrastructure
$190K - $210K *
Champion the modernization of enterprise architecture and cloud infrastructure, leading strategic planning and execution while fostering innovation, scalability, and compliance. Manage cross-functiona...
1 month ago
$100K - $120K *
Inspire and manage a dynamic engineering team driving the development and certification of advanced flight hardware for deep space exploration. Oversee project execution, mentor engineers, and foster...
4 weeks ago
$90K - $110K *
Lead the charge in IT operations, overseeing a multi-site team and enhancing security practices while ensuring swift support for technology issues and continuous improvement of operational processes...
2 weeks ago
Director - IT Systems Engineering Delivery
$125K - $150K *
Champion your career by leading a dynamic team in optimizing IT operations through best practices and innovation while ensuring effective communication and support across departments...
Yesterday
$70K - $100K *
Join a team that fosters innovation and technical excellence in IT support. As a Tier 2 Engineer, you'll troubleshoot complex issues, manage networks, and secure cloud environments while supporting a...
3 weeks ago
Director, Enterprise Mobility Sales
$150K - $180K *
Transform enterprise mobility by leading growth strategies, fostering key partnerships, and guiding high-performing sales teams to drive sustainable revenue and profitability across diverse markets an...
Today
Director, Product & Segment Marketing Manager
$220K - $245K *
Shape your career by leading product marketing for diverse legal segments, driving go-to-market strategies, and creating impactful messaging to enhance growth. Empower your team while delivering insig...
2 weeks ago
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.